When I booked online it said a certain amount of miles came with the rental rate. Yet I paid per mile, had to gas it up, which I was around 30 to 40 of my own cash. The actual rent on the truck was the one reasonable amount. My guess is you don't cultivate returning customers.
Nichole B.
Quinn Equipment Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Marion, IA 52302
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- 4,0 - Cote moyenne des clients
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The U-Haul app was painful. Most people would consider me pretty tech savvy, and I still struggled with this app. I had to take my picture at least 10x for the live verification to acknowledge it. The app timed me out more than once as I was uploading things. The live verification call to the person I listed (who was sitting right next to me) took almost 15 minutes alone. The equipment was clean and in great condition, I would just highly not recommend using the self service/the app until U-Haul has worked out the app's issues. *On the flip note, I was able to check the equipment out sooner than if I had to go to the SW store -- but you really need patience to use the app.
Mary N.Everything was fantastic and as expected. Vehicle was clean and drove great.
Katie C.Parking space was somewhat limited due to recent equipment returns, but nothing that was unmanageable.
Kenneth B.Vehicles were not numbered as in the app. Took 15 minutes to find the correct truck. My truck was 50 yards away from main building at end of row of garages. Truck should have been parked out front ready for pickup. Very frustrating.
Chad S.