After already paying for the rental I was charged additional $57 and I have not been reimbursed for thatJames B.
Customer Reviews for Quinn Equipment Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Marion, IA 52302
(Located at the Quinn Storage Complex on 25th Street)
Services dans cet établissement :
- LundiDe 8 h am à 12 h pm
- Tue–FriDe 8 h am à 4 h pm
- Samedide 8 h am à 11 h am
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
All went well on the drop off.Dwayne H.
Le client n'a pas laissé de commentaire.Carol H.
Not enough spots to park the trailer. It would have been nice to have people working during their posted business hours.RANDY C.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.John S.
We picked up the truck Saturday around mid-day when Quinn Equipment is normally closed. I don't really like using apps and online-self service stuff, I like to just go in to a counter. There was no one there, they were closed, but we called the number for the location and a guy answered and was able to get us helped out over the phone. What could have been a very stressful situation was a minor inconvenience. Very happy with the service and everything.BRIAN V.
Le client n'a pas laissé de commentaire.Antronis B.
Le client n'a pas laissé de commentaire.stuart S.
Le client n'a pas laissé de commentaire.Antronis B.
Everything went great. Location, personnel, and equipment. Made moving very easy and simple. Thank you for the help. Michaelmichael K.
The staff member we worked with was friendly, professional, and helpful. This location is very conveniently located in Marion, near our home also. My only concern was the large areas of frozen and bumpy snow/sleet across the parking area when walking up to the office. Be careful!Julie B.
Le client n'a pas laissé de commentaire.Diana P.
Le client n'a pas laissé de commentaire.Michele B.
Le client n'a pas laissé de commentaire.RON N.
Le client n'a pas laissé de commentaire.Geoff W.
Le client n'a pas laissé de commentaire.Katie N.
Le client n'a pas laissé de commentaire.Tom F.
Good service, fun guys, and knowledgeable.Kevin M.
I had trouble with the app/location services and couldn't scan the barcode at the location to let it know I was there. Had to use my FILs phone, then it worked. So it was something in my settings but it never told me how to fix it or what I needed to do. That was the only issue I had. Otherwise great. Thanks!Jeffrey S.
They do not answer phones or return calls from answer machine. Operator ignored call while we were there. Inaccurate milage on contract and back of truck interior needed washing. Sent out on our long journey with only 3/8th tank.ed K.
Le client n'a pas laissé de commentaire.Madison O.
Le client n'a pas laissé de commentaire.Josh H.
Le client n'a pas laissé de commentaire.Lee U.
Le client n'a pas laissé de commentaire.Robert Z.
Le client n'a pas laissé de commentaire.Carl F.
I like the owner, friendly and helpful. 4th rental from the location this year.Roger K.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Pat K.
Personnel on location said they didn't have time to check in equipment. No one else on locationANTHONY C.
Le client n'a pas laissé de commentaire.ANTHONY C.
Le client n'a pas laissé de commentaire.Matt W.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.lee J.
Truck was not clean on the inside. I had to clean it out. Tank was only half full.todd T.
The person that checked me in was very friendly and helpfulRussell F.
Le client n'a pas laissé de commentaire.Tamara B.
Hours can be limiting here but helpful people and can drop off after hours.Roger K.
Le client n'a pas laissé de commentaire.Phillip R.
very easy return! yes, recommendLiz K.
Le client n'a pas laissé de commentaire.Roger K.
Le client n'a pas laissé de commentaire.Paul R.
Le client n'a pas laissé de commentaire.Marvin P.
Le client n'a pas laissé de commentaire.Rebecca M.
Le client n'a pas laissé de commentaire.sara M.
I ordered online. They had a vehicle ready for me, no waiting, no inconveniences. The business proprietor was professional and well-versed. The return process was easy peasy. David D.
This is NOT site related - staff was great and attentive to my needs. Truck exhaust was various levels of loud throughout the trip but became progressively louder as I traveled further. After a sudden stop in traffic, the exhaust became quiet again. Some time later, while accelerating up an incline, the exhaust became loud again. While stopping to purchase gas, I noticed exhaust fumes with the window down. When I reached my destination, I looked under the truck and found there were no bolts holding the exhaust collector to the catalytic converter. Over time the connection slipped apart and there was a gap that ranged anywhere between 1/8 â€œ and 5/8â€ inch, allowing exhaust gases and noise to escape. I have a picture of this saved for your reference.Travis B.
Le client n'a pas laissé de commentaire.Emily R.
Friendly and helpful people!Raymond M.
Le client n'a pas laissé de commentaire.Keith G.
Le client n'a pas laissé de commentaire.Mukundan M.
The employee who helped us at Quinn was fantastic, but we had major problems with the U-Haul because the driver who used the equipment last had used diesel. Working with U-Haul after the truck broke down several blocks away was not a great experience, as both the location and we had a very hard time getting someone on the line to help us. U-Hail also did not communicate effectively about the problem to the towing company, telling them the problem was that the truck needed a battery jump, though the engine had killed. It was incredibly inconvenient to have to drive to this location (45min from our home rather than the U-haul location down the street) in the first place to pick up a vehicle that we paid $2800 to rent, that we ultimately couldn't even use. We had to drive an additional 30min to pick up a vehicle that functioned to begin packing.Sonny D.
Le client n'a pas laissé de commentaire.Dale E.
Le client n'a pas laissé de commentaire.Helen H.
Le client n'a pas laissé de commentaire.Alec G.
The phone app for pick up is very confusing and not user friendly. No explanation of the steps before you start. A small summary would be helpful prior to starting.Michael L.
The trailer leaked rain wAter & got black marks on our clothingROBERT STEPHEN B.
Le client n'a pas laissé de commentaire.Howard P.
Lights should have been checked before leaving. Otherwise everything went well.gillian H.
Very easy transaction.Robert H.
Le client n'a pas laissé de commentaire.HAILEY L.
Le client n'a pas laissé de commentaire.Kassandra W.
Le client n'a pas laissé de commentaire.Ryan C.
Le client n'a pas laissé de commentaire.Brandon B.
No problems with drop off ... while the office was not open , the directions about using the drop off box were clear ... an acknowledgment of my drop off was received in a very h th iming mannee thst morning ,,, I will be using this center once again in about four weeks !!David B.
Le client n'a pas laissé de commentaire.Gregory W.
Once again, very helpful there!Tavares R.
Had to call the owner on his personal cell to come back to let me check out the truck k because of a problem with the uhaul online system. He was very helpful and drove back up to do the checkout for us. Extremely good customer skillsDestiny B.
Le client n'a pas laissé de commentaire.Franklin G.
Le client n'a pas laissé de commentaire.Randy G.
Everyone I spoke with at this location was helpful and friendly.Mitchell G.
The U-Haul app is beyond terrible. In a previous order,it didn't work at all. This time I gave up after trying to use it to return my rental. Why bother?Peter Y.
That guy â€¦ I think his name is Matt. I mean maybe Pat â€¦. He is a super dude. He is just the best and the kindest guy. I thought Dante was good but this Quinn guy is beyond wonderful.Pat Q.
We found the owner and staff to be very prompt and pleasant to work with in arranging for use of the U-haul. We will definitely use their services again!carol B.
Very friendly and accommodatingRobert C.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.Danny B.
Polite and courteous gentlemen came out to meet me before I even stepped out of the truck.Kurt M.
Trash place with trash peoplealexis tavera N.
Trailer was dirty and had old dirty door mats left in it.paula L.
Le client n'a pas laissé de commentaire.linda A.
Le client n'a pas laissé de commentaire.Tyler S.
Great service and very helpful.Lowell M.
Easier instructions for no contact pickup, also sign said open but doors were locked.Shawanna J.
The man at the counter was very helpful in completing the rental; friendly service!John B.
Air ride seats.Neks F.
Easy to find and return process online was easy to follow. We would rent from uhaul again.Brian M.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.robert H.
Le client n'a pas laissé de commentaire.LEO H.
No issues!Brian W.
Le client n'a pas laissé de commentaire.PHILLIP O.
I had trouble with the after hours check in process and they didn't charge me in-spite of not getting the process completed! Merci.Brian W.
On the personnel question: vehicle was dropped off after hours so no contact.Doug P.
The gentlemen met me in the lot check over things with us and was very straight forward and nice. Couldn't thank him enough for making the transition easier.Crystalee L.
Le client n'a pas laissé de commentaire.Amy W.
Le client n'a pas laissé de commentaire.JADON C.
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