Le client n'a pas laissé de commentaire.
RONALD D
Customer Reviews for Rainbow Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Trevor was excellent to work with on my rental. Thoroughly explained everything, was courteous and extremely helpful. Merci.
CHRISTOPHER KDefinitely the better location to get a truck from compared to the east Jefferson location wetr the people wete
JAMES EThe person that helped me did not even work at U-Haul or I didn't know if they did. They took the keys but had no apology for the situation. They said they were covering for the person that worked there, but I could not stay long because I had an Uber driver Waiting for me. No whole situation was all bad, unsafe and unprofessional.
SANDRA CThe whole process of renting went very smoothly and quickly.
NICHOLAS OEasy,helpful, and quick to make a drop off.
darrell cThe guy I met there was excellent. He is a professor in handling customers. I will recomend him
JAMES MThe location is very convenient, and much quicker than dealing with the Coldwater road location which is perennially understaffed.
JAMES WI paid double the amount because the truck I was driving didn't have heat. I requested another truck and they were very friendly and complied with my request. I paid again for the second truck and I have not received the money that was owed from the first truck. 103 dollars
KENNETH LNa
JENNA KNo room for improvement. Customer service is top notch unlike the Washington Blvd. location where rude staff, mechanical breakdown of rental truck and vermin infestation in storage units has costs me thousands of dollars. The Rainbow Furniture Uhaul Hub is highly recommended. In fact; my Son rented 15 ft. truck the same day I did to transport to his own hone all I could not carry during IN to TX relocation. See Justin and Trevor for great customer service.
TAMMIE HRien
MARK BRien
JOHN BKeep on keeping on
RONALD NVery honest and professional was well satisfied thanks
ANTIONE BEasy and Efficient
SCOTT SI continue to use this location. The staff is great and the equipment is always perfect.
JASON SI've rented from this location 3 times in the last 6 months and will be again very soon. Excellent service every time. 100 % would recommend to everyone.
KYLE Mthe door on the driver side was not lock properly and needed to close and open the door 2-3 times. Merci.
THAWNG TPut cruise control on your trucks. 1 000 miles of manual throttle had me cursing your company the whole drive.
GREGORY MStaff was very friendly and easy to deal with. This location will be my go to in the future.
RONALD NGreat rep and efficient, friendly store.
DENNIS RThis is by far the best U-Haul location I have ever rented from, and I have rented many U-hauls over the last 40 years. I won't go anywhere else in Fort Wayne if I rent again. The staff was very friendly and accommodating. and what a great place to have one of these but a furniture store. My wife shopped while I rented the truck, worked out for everyone.
STEVEN LHave the app on the phone and computer work correct.
Rob FFirst, the uhaul that we were supposed to get was stolen. Then they gave us the wrong location to pick it up. We still haven't gotten our deposit back yet. Will not get uhaul ever again
sherri mThank you for being there.
JAMES GI was very impressed with the whole experience. You guys are doing a great job. Keep up the good work and thanks again.
DENELLER LThe guy that help me did find a backup camera that was not working on the truck I rented that is for your information other wise everything else was great.
MATTHEW VGreat experience
TERRY BGreat service
Terry BEasy drop off
Kelly LI had trouble online picking up the truck, and the app would not work for me, either. The worker at the location, Justin, was very helpful in getting me in the truck and on my way. I had no issues returning the truck using the website.
ANDREW CThis location was great, great service. But the first location that I had a reservation for did not have the equipment that I requested, and the whole process cost me three extra Uber rides. They laughed at me when I asked for a drive to the rainbow furniture place.
KAY SAll was ok keep doing what you do!😊
FREDERICK MHighly recommended. The men had the truck and trailer connected before I arrived plus they helped me load my car on the trailer.
PETER CVery easy
Paul POur experience here was phenomenal. We had been promised a truck at another location and when we arrived it wasn't there. This location was able to help us out last minute!
Kasey DRented from this location many times, never any issues or problems.
Robert NExcellent service à la clientèle
Paul ZI returned my truck on full and they claimed I returned at 3/4 of a tank and charged me an extra $40 WILL NOT BE RENTING FROM THIS LOCATION EVER AGAIN!!
Shantel WAccidently forgot to give me the blankets (and I forgot to ask myself) and was apologetic. Made sure I got them ASAP when I returned.
Jonathan FRainbow Furniture is the best place to rent a uhaul from.
Bailey RFast , friendly, customer service
Carol BEasy after hours drop off.
Mark MThe gentleman that helped me was great. The equipment was good. It was a good experience.
Kerry PLe service à la clientèle était génial. The van we used was very nice. It fufilled our needs very well. The gas mileage was good and it had several options I did not expect. Great experience. I forgot to do a video of the van for contact-less return, but it worked out great when they opened up to examine the van. Costs were as expected from estimate. Thank You for a pleasent experience.
michel tWas a great pleasure doing business at Rainbow Furniture folks were duper knowledgeable, friendly.very thorough.
Dianna AI reserved by phone or I would have left. This dealer has the right to mix politics in his business if he chooses. I have the right to refuse to do business with him or tell others to use him. Political garbage was posted everywhere from the entrance to the rental desk. WAY overboard. I needed a truck or would not have done business with this dealer.
pat k