Le client n'a pas laissé de commentaire.
Stuart Holbrook
Customer Reviews for Rainbow Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy return process via the U-Haul app.
Tim WinchesterJustin I think his name was is AWESOME
Barbara HowellGood customer service.
Matthew LockridgeHave more people working to help the poor guy out
Quincy OlryVery easy process, in & out. My go-to UHaul location in this area! Very professional and friendly.
Karen GledhillI did the after hours return and the location services wouldn’t work!
Leiah swansonCheck engine lights is on.
DANNY DUVALLImpossible to reach them over the phone, very impersonal, and very argumentative about the vehicle.
Tank DetaI was seriously impressed with the detail the young man gave me to any & all my questions. He was very informative & had an amazing bed side manner. Made my needing to rent a truck much easier.
Emma HuguenardWas easy and accessible. Dropped off after hours and didn't interact with anyone there.
Maxwell M SpreadBoth reps were friendly and very helpful. They made everything very easy even though I showed up 2 mins before close on a Saturday.
Andrew HuntzingerIt’s in the middle of winter and my truck did not have heat or defrost and the check engine light was on
ANITRA MITCHELLThe truck I was using the check engine light came on. Just wanted to let somebody know about it . Thank you,
CHRISTINE SWANNStaff was incredibly accommodating. The process was pleasant.
Dennis MurphyI rented the trailer to keep my stuff dry. Everything from the middleto the back got really wet. I could have used my own trailer and they wouldn't have been any wetter. I spent $70 for nothing
Yancy FrymanAlways friendly and convenient. I choose this location over others
Jeff ArnoldWhile I appreciated the convenience of self check-in, locating the key boxes was a bit challenging. Clearer instructions or signage would have greatly assisted in finding them, especially since our truck was parked on the opposite side of the building, obscuring our view of the boxes. Aside from this, the experience was exactly what we like about using technology :)
elisa ekbladNo need for improvement very professional , polite , & helpful even opened the store early for us ! Thank you so much !
Pamela MitchemEasy pick up and drop off. Great Service.
Curt GraberThey always have excellent service.
Nick OlivieriAdditional staffing when multiple renters are scheduled to arrive.
Nicholas ReidI don't believe there's anything to improve with this location. They were there when they said they were going to be and they had the proper equipment, clean and ready for me. I return the equipment to the same location and had the same treatment. They were excellent, and I highly recommend them.
Michael StitesThree of the 4 tires were low. I had to wait for the tires to have air put in which put me behind when I told the people I would be there. I lost out on a couch because of it.
Misty BecherFriendly service and conscientious service.
BOBBIE MOHLERVery friendly people
Jackline AyukoExcellent service à la clientèle.
Greg MaxwellExcellent services here...trucks maintained & questions regarding equipment were promptly taken care of. Great job!
SARA MARKISThe dolly I ordered with the truck was missing. The whole process of picking up the truck was terrible and made me loose time. It wasn't parked in the right spot to begin with and I had to look around the lot full of trucks just to find the right one
Felipe MillerTruck was very well maintained. Will rent there again. Merci.
SARA MARKISCharged $30 service fee for not refueling before returning truck but was never informed about it. Also charged for 5 gallons of gas for using the truck for 29 miles. That's just ridiculous. An invoice of $75 became $130 in the end. Unacceptable. Never using uhaul again.
Tushar KapoorEveryone was personable and the location was neat and clean.
Jaye MarshallWonderful, timely service on each request!
Todd fruehlingGreat service, highly recommended
Quavon WilliamsVery professional personnel, equipment was ready and well maintained. Very pleasant experience. Steve Ross
Stephen RossGreat experience.
courtney pulleyI don't think I can think of anything that would improve them they were friendly nice kind and courteous in every way I would go there definitely again and send any of my friends
Barbara StumpAlways very professional and friendly.
Kirk StewartEast drop off
marilyn pancakeVery organized. Rental process was simple and easy.I’ll use them again.
Kent MarkleyQuick professional service.
Kirk StewartPlease have trucks available at multiple sites rather than having customers sign up for a location near their home and then be told later that the truck isnt available there and you have to drive to the otherwise of town. With being charged 1 dollar per mile and having to return it to the exact same location it gets unexpectedly expensive.
Hitesh MistryOverall the location was clean, truck was clean and got the job done. U-Haul as a business is super pricey and I lost a lot of money due to the fact there was only one truck available and was way out of my way
Alexandra Cummings