Le client n'a pas laissé de commentaire.
Marc G
Customer Reviews for R&R Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I would recommend very friendly and helpful the trailer very reliable excellent price service and overall service
Jorge SIt was an easy transaction.. very nice reps.. all moved & happy! Ty!
Janeen PVery polite even on a very busy day for them.
ANDREW DOnly problem I had was they rented the van out from under me when I actually needed it for a extended time frame. How can you rent something you don't even have sitting on the lot ..
Dale WI was relieved to be able to find a location for pick up so close to home. Especially since I only needed the truck for about two hours.
Susanne BThe drivers seat was uncomfortable and vehicle needs a tune up.
Michelle PEveryone was great took the time to explain everything would definitely rent from Avon location again
rachelle pThe back was not swept or clean and had mud marks on it. I reserved a dolly for my boxes and they called me and said to get font have one and gave me a furniture dolly which I could not use for my move.
Farhada FStaff was kind, patient and helpful.
BARBARA LNothing. Very enjoyable experience. Thank you
OSSONT BThanks for the positive interaction. The transaction was simple and I was really comfortable picking up and dropping off the truck. Thanks!!
Marc GNo issues. All ok
PETER PThis location was fantastic and I would, and have already recommended this specific location to my sister who has a son in Geneseo College. We love this specific location!
Kelly AS.O.
Casey MN/a
PETER PGreat service. Highly recommend
megan eFriendly and easy
Cheryl FWonderful polite service
Carmen WCustomer service agent Kristy, did an excellent job. Assisted initial hook up of the trailer to my truck. Friendly service!
greg gDid a self drop off
mike gThe woman that was working 05/24/24 at 2:30 PM at this location in Avon. New York is the most patient, kind and friendliest person I have ever met through U-Haul. I hope she gets recognized for her excellent customer service.
Jennifer CRachael was professional and accommodating. Everything, from check in to hitch up, was easy and quick. The prices were very reasonable. I will 100 % rent from here again.
Marty HVery easy process with knowledgeable staff. I will continue to use the Avon, NY location for future rentals.
Sharon STruck was filthy, smelled bad, and had bald tires. I don't blame the gentleman that helped me rent the truck...but the truck should have been cleaned. It needed to be swept out and the floors inside were dirty, and the truck was parked in the mud. I've rented a lot of trucks over the years (mostly penske) and NEVER had such a poor experience.
Andrew HNothing. Very accommodating. Wanted to extend my rental and it was done without any problems If I ever need to rent again, I going there
barb nLocation was super convenient and the service was excellent!
Leonard JThe Avon location was great!! I believe I spoke with Christine or Chrisy, she was very thoughtful and considerate!!! She completely took care in the service we received and u am tremendously grateful.
cori nGreat location and local business to deal with. Will recommend to others and use myself again Very easy transaction
Dave WEverything was perfectly satisfactory. Quick, Easy and Efficient. Personal was very friendly and professional. Excellent service. Overall great experience. I would highly recommend using this location.
Judith HVery easy rental process and friendly service.
Michael RThey made me unhook my trailer because they where to busy. This was totally unacceptable.
LARRY FFriendly and helpful! Thanks
Miriam PR&R is great to rent from. No hassles at all.
Jennifer VAvon NY U-Haul location: Gentleman at pickup was friendly and informative. Pleased with U-Haul truck, and service was great. East drop off with key drop. Would highly recommend!
Terri VS.O.
Tim Beverything was very good
MARK DThe staff was pleasant and easy to work with . The truck was clean and in good repair. The check out and return process was quick.
David MR&R Interprise was very pleasant to work with and no hassles on reservation or return.
Marc SService was great great communication and very helpful and understanding
Jessica EThey were so easy to talk with. The expiration was lovely on a more stressful than normal day.
Allyson CVery friendly, easy to work with.
Donna WOur original reservation and confirmation was to pick up the vehicle at a location about 20 miles from our home. When we arrived we were told the vehicle was at a different location. The dealer apologised for the error and we then had to drive to the location where the vehicle was available.. The dealer at that location seemed to have some difficulty with the computer and, with the exception of checking mileage and gas, he did not run through a check on the vehicle either before we took it or upon our return.
Roth BLocation was closed 2 hours early, location was also someone's house and I was attacked upon arrival by the racist homeowners
emari bwe didn't realize there was a drop off location 1 minute from our house. It was so convenient. We dropped off at about 9 pm , so had no interaction with staff. Location could not have been more ideal
allison hThe dude doesn't like being a uhaul location. He made that clear that it's a PIA
john bThe online check-in does not work from this location due to poor cell service. The proprietors were very happy to help and the pick-up would not have worked if they were not present.
James RWe had some issues with the Uhaul website and the owner of R&R was very kind and helpful with getting us checked in and on our way. I would definitely recommend R&R to everyone!!
Peter S