Really good experience, thank you.
STEPHEN H.
Customer Reviews for Rapid Tire
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Helpful and easy to work with
GIRARD B.Nothing, Mario did an excellent job, he was professional and courteous and everything went as planned.
ROBERTM Y.Mario was superb! Very helpful, friendly, and knowledgeable!
JOSEPH F.I just walked in and a short while later was on my way in a Uhaul truck . Lifesaver!
DENNIS H.Nice
MIGUEL F.they rented the truck 2 times the same truck and they pressed me for delivery
CARLOS A.Front windshield had love bugs all over it. I had to stop and clean it off to see at the first gas station. My reservation was for the Pembroke Uhaul close to home pick-up. I got a text the day of to drive to Aokland Park about 10 miles north one way to pick up the truck
BRIAN M.I was redirected to this location after the other location didn't have my truck. I could not use a larger truck. The u haul system was down on April 19 and I did not get to the high rise condo till 12 pm. I was only allowed to load till 4 pm. I did not get all of the items. I was very disappointed. It is too far and expensive to rent the truck again and go back. The guy at other U haul was able to get me the truck manually.
Michael R.Very helpful,
robert M.Everything was great
LANCE C.Nothing, everything was perfect
Ronaldo D.We dropped off after hours and no one was there.
Jorge C.These people are scammers. They charged my credit card for additional mileage and additional gas even though we brought the truck back with more gas than when we picked it up and we only drove 40 miles. Several calls and 2 visits to the location and still not resolved. Every excuse. Worst customer service ever. Stay away from these scammers and save yourself a lot of aggravation. Home Depot is a short drive away. We should have gone there. Stay safe everyone.
john M.Awesome
JOHN H.GREAT SERVICE
GEORGE B.The location need lot of improvement. I have used other location that way much better than this location. The equipment was not clean and maintained at all, they have hidden insurance change I heard about only when I returned the equipment trying to tell me that the insurance is not optional, and so on. I had to find to get that charge removed.
pierre P.The owner was great on the phone but the attendant arrived 30 minutes late and it took an hour more to get going. He was nice and wasn't feeling well due to the COVID shot so I could understand but the computer was complicated. I did check in online so I ended up in the computer twice Not hi fault but it took a while to figure out.
Robert M.Great service at Rapid Tire. The cargo trailer, unfortunately leaked in an immense amount of rainwater during my trip, causing great damage to my personal property.
Tracy S.Excellent service à la clientèle.
Jeffrey S.Awesome
James F.I made an online reservation yet I still ended up having to go to THREE different locations in order to get what I had reserved ! This is EXTREMELY unacceptable !
Randy P.Easy and clean
GREGORY M.