The Uhaul did not had the dolly and blankets I reserved, there was also a homeless person sleeping on the truck box that we realized was there after I started the truck and was starting to move with it, the manager was apologetic about it I do have to say.
DANIEL F
Rapid Tire
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Lauderdale, FL 33306
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- 3,0 - Cote moyenne des clients
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There were people camped out in the back. Seems like this is a recurring issue the business hasn’t address. I did not feel safe dropping off my vehicle after hours
CARLOS BIt was the easiest rental I have ever experienced. The gentleman behind the counter was incredible! Thank you for a great experience! Susan
susan iOwner of the location purposely overcharged me for fuel before and after the vehicle was returned. Gas meter was 1/4 wrong upon inspection. Gas meter was charged 1/4 additional for fuel that was incorrectly recorded by my own pictures I recorded.
antonio pEquipment was fine but when I ran into a problem regarding an add on to my reservation customer service was horrible and they just give you the run around! If you run into a problem renting from a third party location and they give you the wrong information U haul will not resolve it. Third party vendors need to be better informed on U haul policies and if add ons are not available at that location you should not be able to add it on to your reservation, or at the very least it should be communicated with the customer that it is not available prior to your pick up so that you can make an informed decision on wether you want to proceed or cancel.
Kwesi M