When we picked up, the agent told me that we could drop off at any location with no additional fees. (This was completely untrue and we had to drive an hour back out of our way to drop it off.) When we dropped off, the agent couldn't figure out how to print a receipt.Lisa B.
Customer Reviews for Rare Bird Antiques
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Inform them 24 hrs before by text that the pick up place has changedKathlen W.
Le client n'a pas laissé de commentaire.DEBORAH P.
I did the contactless drop off so I did not interact with anyone.Tori H.
The parking lot to park and store trucks and trailers is to small. No place to maneuver or park when they the uhual parking is tied in with customer parking for the storeNicholas R.
I wanted to rent a truck, and entered the location where I wanted to pick it up, instead, U-Haul moved the pickup and drop-off site further away. You need to not send customers to a different location when there is something closer. Nothing wrong with the pickup side, but I drove passed 2 locations to get to this one.Stephen C.
Le client n'a pas laissé de commentaire.KAREN M.
Though this wasn't' a U-Haul place either, it was welcoming and helpful. It was an antique store, but the man took time with us and did the necessary for us.Steven C.
Le client n'a pas laissé de commentaire.ABIGAIL T.
Showed up to a uhaul truck that had cigarette ashes all in sticky floor dirty box truck area. I was very disappointed. Unfortunately I could not cancel reservations due to moving timing but I will never get from this location again.Laci G.
Le client n'a pas laissé de commentaire.Prince A.
Le client n'a pas laissé de commentaire.KARENCHI L.
The key box was hidden, I had to go in the store and ask about picking the truck up and was initially told I would have to wait for the person that did uhaul to arrive. When I told the person in the store that I did not need to talk to someone I just needed to know where their key box was, she walked me to it and told me they kind of hid it but she would take me to it.Michael S.
Excellent service à la clientèle. Nice people. I'm and out and I will use this location again. Antique shop was kinda cool as well.Timothy H.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.HANNAH R.
Le client n'a pas laissé de commentaire.Marvin L.
Lady in the office was very rude, said they do not assist in hooking up the trailer. Hard for a woman to lift a heavy trailer on her own. She handed me a paper with the trailer number told me to go out back behind building and find the trailer with the number on it and take it. Luckily a uhaul transport driver showed up and helped me lift it up on the truck hitch. He was very kind and professional.Sharma R.
They told me to drop the truck to any U-Haul location close to my drop area. I did, but another location called me of why not dropping the truck to a different locationSamir H.
Well I had no problem with the truck or the location. My problem is. When I ordered the truck. I was asked did I want the insurance. I said NO. I was charged for it anyway. So I was billed for something I didn't need.Antonio D.
Le client n'a pas laissé de commentaire.Rachel B.
Le client n'a pas laissé de commentaire.Thomas M.