I will never use uhaul again I would burn everything I own first nothing against the individual locations the company as a whole seriously dropped the ball in a HUGE way they cost us lost wages extra expenses Huge amounts of stress and frustration to have them treat us like we were in the wrongGlenn L.
Ray Bradley Feed Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Clean the office - it looked like it had nothing be cleaned in yearsellen N.
Le client n'a pas laissé de commentaire.Roger F.
Le client n'a pas laissé de commentaire.JACQUELINE H.
Ray's great, just remember he's closed on Mondays. I wish he had a large open trailer to rent...y'hear that uhaul?Kevin G.
Ray was helpful and the trailer was in fine shape for the job. Merci.Jeff M.
Le client n'a pas laissé de commentaire.Teresa B.
Profane, uncaring, unknowable, rude, no internet, has hitler quotes and swastika on wall. Go see for yourselfjavan B.
If the people taking the truck at destination are not open the day you turn in the truck, this should be stated beforehand by UHaul--I could have turned it in a day earlier had I known the Browns Valley agency was open Sunday but not open Monday--just a drop box--now I have no evidence of if I was charged for anything beyond base and why--no inspection--so I cleaned the truck and filled the tank 5/8ths but may get charged anyway and cannot challenge it. I still have not received a receipt for the truck costs. This is not the local guy's fault--this is UHaul's incompetence.Duncan E.
The gentlemen was very helpful!! Thank you!Pamela S.
Le client n'a pas laissé de commentaire.Adrian J.
Le client n'a pas laissé de commentaire.Lorna M.
This site only had two U-Haul vehicles on site the day I was there. It was more of a country feed store than a U-Haul site. I originally wanted the Yuba City store, but was diverted due to a lack of 15' trucks.Robert H.
Le client n'a pas laissé de commentaire.Gabor B.
Le client n'a pas laissé de commentaire.daniel S.
Easy in and out. Prompt and very courteous.John B.
Had to back track 10 miles for gas due to the truck having only 5/16th gas. Waiting additional gas just to fill up truck. But most importantly, wasting time.Alex N.
Le client n'a pas laissé de commentaire.Gary T.
S. Pacific Hwy in Medford was a great location, close to where I live and loaded. Sherry was extremely helpful. Liked her public relations.Virginia Y.
I wanted my pick-up in Grass valley and it was approved in Grass valley. I got a call and was told I have to drive 31 miles to get my rental! No sorry or even a rate reduction!Adam T.
U need to make it easier for paper work in the future not every customer has a cell serive for picture of DL due to u guys wanting pictures of DL we r in a rural area if it wasn't for me having verizon we couldn't rent because my wife has at&t that doesnt work at this place thanksPaul C.
Le client n'a pas laissé de commentaire.charles T.
Le client n'a pas laissé de commentaire.lisa W.
Ray was very helpful with the trailer rental.karen W.
Ray is super nice and we had no problem dropping off the truck.John S.
Wrong turn in location. Turn in location is Piwee Equipment Company on. Mc Cray St in Hollister Casteve S.
Le client n'a pas laissé de commentaire.Sydney A.
Le client n'a pas laissé de commentaire.Cameron W.
Please update your website so that when someone reserves a truck there is actually one available for them to pickup. I drove to Yuab City which is over 30 miles from my house to pick up a truck and I couldn't pick up the truck. After I spent 30 minutes on the phone less than an hour beforehand talking to a rep to confirm my reservation. I was promised 60 miles would be included in my rental and they weren't. I was also told that I would get a 25 $credit on my account and I didn't. I will not be using Uhaul again because you are unreliable and almost ruined my entire weekend and wasted hours of my time.Bobby V.
Le client n'a pas laissé de commentaire.Beverly H.
The guy at counter was rude and uneducated and made the experience awful . from the moment we entered the dirty store i felt my business was unwelcomed. He told me i could call a number to drop off the uhual and when called the office was closed till the morning after i specifically requested a late night drop off. I would never use this place again and i will telll everyone who will listen.steven T.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.robin M.
Because U-haul does not deliver the equipment to this dealer they had to go out of there way to get this to me in a short amount of time. They seem to care more about there customers than U-haul central.bradley R.
It would be good to have more open trailers at this location. It is very frustrating at times.bradley R.
Le client n'a pas laissé de commentaire.Stacey S.
The pickup location was dirty, dusty and disorganised. The trailer it's self was dirty and no hand crank so it had to be lifted onto the hitch by the employee and my friend. Terrible expierence.Jim A.
Truck was dirty and bad gas mileagerichard B.
Ray helped solve a problem with the main uhaul office that was very frustrating. It took some time to get through but not Rays fault at all.James M.
I rented a truck for a couple of days for a quick move. After leaving the location and packing up the truck I was contacted by U-Haul asking a favor if I can return the truck to a location that was 47 miles further than the original drop off. I agreed I figured it was a nice thing to do because they said they had no space at the other location. I explained that I picked up the vehicle with half a tank of gas and the gentleman explains no don't worry about the gas and if I could even bring it back the next day so I agreed. When I returned the truck the gentleman that received it we're all standing outside smoking a marijuana cigarette. When I went to the counter the gentleman looked up the notes and it said nothing about the gas. I explained to him in commonsense terms why would I pay for the gas to go further to do you a favor.. he told me â€œI'm stuck paying because he stuck driving to the gas station â€œ. Then he had the audacity to say that my vehicle smelled like marijuana which is truly absurd. I later get an email saying there was a cleaning charge and a fuel charge added to my account. I then contacted my bank and told them to dispute the charges. I grew up in the Bronx next to the original U-Haul I can honesty say I have great relationships with the workers.. and I've never expected to be treated like this from u-haul. As always when renting a vehicle I have a video I took to show no dents, and that the truck was left clean!TREVOR B.
Le client n'a pas laissé de commentaire.ramond C.
Ray really came through for me. I was promised a truck at another location and when I went to pick it up, no trucks were available. I had to spend a little more money on mileage to get a truck from Ray, but it was worth it. Ray was my sunshine on a bad day!!STACIE T.
19,99 a day in town rental 1,09 per mile x50 miles 50,9 I was charged 160+ dollars??? Ray was GREAT! Absolutely the best! Uhaul sent me to Yuba City to pickup. That locating then sent me to a location with absolutely NO cell service in the middle of nowhere in Browns Valley!! So 20 additional miles to get there...instead of like 5 or less! So I paid 40 miles just to pickup and drop off the rental truck! Then I get call saying the fuel is lower - and they were going to charge me 30 (1/4 lower) - I have receipts that shows I filled up FULL just 5 miles away (4,8 exactly). I'll NEVER rent a uhaul truck again .Saudor S.
Le client n'a pas laissé de commentaire.Bobbie G.
Le client n'a pas laissé de commentaire.Keith G.
Le client n'a pas laissé de commentaire.JAY O.
It's a rural, farm type setting. As such it was fine.Jay O.
Le client n'a pas laissé de commentaire.Randy C.
Le client n'a pas laissé de commentaire.DEBRA B.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Jenny K.
Le client n'a pas laissé de commentaire.RONI G.
Le client n'a pas laissé de commentaire.Zeus E.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.lorna M.
Le client n'a pas laissé de commentaire.Rita C.
Ray was great to work with, very friendly and helpful. The trailer pulled like a dream, you didn't even feel like it was thereLOREN S.
Le client n'a pas laissé de commentaire.Adrienne S.
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.Bonnie R.
Great service and helpfulPATRICIA B.
Le client n'a pas laissé de commentaire.Tim T.
Le client n'a pas laissé de commentaire.roger M.
Very pleasant and accommodating.Arthur E.
Smelled of urine and beyond filthy. Racial post on the walls. Ray was helpful and it was better then driving it 40 more minutes to another drop off.Robert M.
Le client n'a pas laissé de commentaire.JEREMIAH R.
Le client n'a pas laissé de commentaire.Mike P.
I rented a car dolly to pull my car home. The ratchets on both sides would not hold. They were hard to tighten and then would slip and not stay tight. I had to go to the hardware store and bought 2 come alongs to hold my car down. Really bad equipment maintenance.Jeff H.
Nothing. The staff was exceptional and I will recommend them to friends. Thanks for the great service.Jeffrey P.
Was not informed about no one being at the drop off location and what to do if I was alittle late.kris K.
Le client n'a pas laissé de commentaire.Randy C.
This location has many things going on and we were made to feel a priority. I appreciated some advice I was given and we were done in a reasonable amount of time.Peggy H.
Le client n'a pas laissé de commentaire.Alastair R.
Le client n'a pas laissé de commentaire.RANDY C.
instead of fighting with this person over his interpretation over the gas. I gave him 30 mins of my life and an 12 bucks and filled the tank up and made his life easier, also he did not give me credit for the extra gas when i brought it back the second time, on the return form he maked it at the required return mark basically stealing the rest...mind you this was all to make his life easier! This place will never get my business ever again. Please pull your business from this place.John G.
Le client n'a pas laissé de commentaire.ryan C.
Le client n'a pas laissé de commentaire.Colleen J.
Ray went above and beyond by staying on his day off so that I could return the truck. Thank you Ray!carla W.
Le client n'a pas laissé de commentaire.Jesse W.
Le client n'a pas laissé de commentaire.laurie P.
Ray did a fine job, but he was frustrated with the slow speed of the computer printing out the documents.DAVID B.
Le client n'a pas laissé de commentaire.Julian E.
Le client n'a pas laissé de commentaire.Randy C.
Le client n'a pas laissé de commentaire.Alex D.
I am sick and tired renting from U-Haul and getting the same experience over and over. I have to go out of our way to locate our rental. We have rented in the pass 2 months we have spent more then 10 000,00 $ on rentals and I have to say our experience has been terrible and this last place was the worst!! I feel we should receive money back on this horrible experience and making us go 75 miles out of our way!!GENE L.
The owner told me I needed to fold up the blankets!!!!!!????? I had to go past 4 locations to get this truck, and I had to pay the mileage for it?MARK G.
Le client n'a pas laissé de commentaire.MIKE B.
Ray gives good service. It is only rated average because it is a small rural feed store and only has the equipment it ends up with; so selection of rental equipment is never consistent and usually limited. Call him before you drive very far to his location.DAVID B.
Le client n'a pas laissé de commentaire.JANE L.
Le client n'a pas laissé de commentaire.ROBERTA H.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.MICHAEL R.
Ray was very helpful.STEVE B.
It is great to have a location in the foothills to serve our community. Saves at least 1-2 hours driving time and milage. Very easy to work with, helpful and just good country service! Ray Bradley Feed Store provides many important services to our foot hill community, including the U Haul service. Thanks for being there for us!DAVID W.
The place smelled like old dog feces and the man helping us was extremely rude.Michelle D.
He lied to me and now there trying to charge me 450 $for a 29 $rental for a a cause we dropped it off in a different location the next daywilliam S.
Le client n'a pas laissé de commentaire.Betty Z.
Ray was very helpful and his staff made sure I was taken care of ??ERIC S.
Le client n'a pas laissé de commentaire.ROBERT S.
They were very very slow and continued to lose all the info having to re-enter it over and overBRITTANY F.