Évaluations des clients Red Door Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Red Door Storage

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Vincent G. le

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the van was dirty

Ted P. le

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A better access, otherwise everything was good.

Katherine C. le

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No improvements- good experience- I will rent again from them. They were nice and very helpful. The truck was immaculate and I am well-pleased!

Joseph C. le

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Trailer parking very tight, makes returns difficult

Jerome M. le

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Make sure your policies are explicit. Daily rentals are considered 24 hours. I requested a truck for $19.95 per day was advise it was too small. I was rented the next available, the truck was in my possession from 9:30 am - 7 pm, 9 miles, $10 dollars in gas and a cost of $118.01 and additional $43.18 pending. I could have used the smaller truck, made several trips at 25% of the cost. THIS IS LUDICROUS. I am requesting reconsideration and a cost adjustment.

Relynn B. le

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The inside of the truck needed vaccum

Ronald S. le

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I have used U-Haul several times with a driver's license and credit card. For some reason, this time they required a phone call to two relatives and/or alternative ID. The attendant was pleasant, but it was still a hassle.

Tracy K. le

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Instead of knowing where to have me drop the trailer he said if there was room drop it in x location otherwise drop it in y location but I needed to go look and determine where to drop the trailer. Very uninviting location inside of a laundrymat.

Bernetta B. le

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Le client n'a pas laissé de commentaire.

Michael V. le

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Le client n'a pas laissé de commentaire.

Harold K. le

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Pick up went great. App is confusing though. Showed different pick up location than one I picked. Then changed.

Phillip C. le

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Carlton was great.

ALEXANDRIA P. le

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Carlton is a horrible person to work with. He gave a truck that he knew the back door didnt work. Stated that it “just needed a tire iron to bring it down”..so instead of giving us a truck that works we got a broken truck; had to unload that truck, go get a new truck & load again, we were LATE to where we had to be. It was a BIG inconvenience. He was really rude & the customer service was poor. Really don’t feel like I should pay for the service.

adelle R. le

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Vehicle was ready on time, clean, experience was handled without stress or extra effort of any kind.

Patrick M. le

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Not in a very desirable location but the guy who helped us was super nice.

Christopher G. le

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Great guys,

David D. le

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Le client n'a pas laissé de commentaire.

Michael Sidney C. le

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Le client n'a pas laissé de commentaire.

Tina B. le

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Nothing really. The man working the desk was very friendly polite and professional.

Alexandra J. le

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Had several problems while retiring the rental would appreciate a call back to rectify this matter

AMBER R. le

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The representative was extremely rude. The gas tank was at 7/8 when we received it but we had to return it full. The location isn’t great.

lloyd W. le

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My move was perfect. Everything went as planned even the hired help was great.

Dan P. le

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Le client n'a pas laissé de commentaire.

KENNETH S. le

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Le client n'a pas laissé de commentaire.

kenneth F. le

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Le client n'a pas laissé de commentaire.

reghinald G. le

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Le client n'a pas laissé de commentaire.

Sedrick C. le

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Nothing at this time

april renee Jos M. le

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When you reserve a truck online and then get to checkout after returning the van and it is twice the price of what you were quoted this makes it almost not worth using the U-haul service due to the predatory pricing practices. We should not be forced to get the insurance coverage if we choose not to have it just because this location has a bad history of the vehicles being stolen.

Charles G. le

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Le client n'a pas laissé de commentaire.

Sheana H. le

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Le client n'a pas laissé de commentaire.

Edgar L. le

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Le client n'a pas laissé de commentaire.

Alejandro S. le

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Le client n'a pas laissé de commentaire.