Customer Reviews for Reese Tire & Automotive
(U-Haul Neighborhood Dealer)

70 évaluations

302 E Boundary   Augusta, GA 30901

(706) 504-9158

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(706) 504-9158

302 E Boundary
Augusta, GA 30901

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Curtis 
Évaluation :
5

Make sure when picking up the place is open thanks!

Theodore Boatwright 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stephanie Downing 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Pine 
Évaluation :
2

Redirect them to another location!

Angel Watkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan Holt 
Évaluation :
5

Very helpful and friendly.

TAMARA MENDEZ 
Évaluation :
3

We had to wait for truck to be swept and to go get gas. The location of uhaul is in not so nice part of town. The truck drove ok The front driver window did not wok correctly, no radio.

leslie mills 
Évaluation :
3

When I picked up the equipment, the cargo compartment was filthy with dirt and spilled oil. Moreover, the windshield was cloudy and filthy on the inside and out, as well as the cab outside being marred with oily handprints and dirt. I had to wash the cab exterior and clean the windshield during my pre-trip inspection the next day. Although the pickup service was acceptable and the representative was professional, I must ding the location for the condition of the equipment.

eric barrow 
Évaluation :
1

This was a very scary drop off location and there where men coming down the road walking hollering at us so we had to take off running to our car and drive around the circle then come back to drop off the key in the box.Then I was charged for something that i have no clue what for.

Mary Perkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony lewis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ann evans 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAKEELAN AVANT 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jakelan Avant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Long 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Long 
Évaluation :
3

It was easy to get the equipment and the technician was very helpful. He was knowlegebale in the setup of the trailer.

Rodolfo Taylorjr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Sanders 
Évaluation :
4

I had to put gas in it it was on E when I got it,I was told I would get reimbursement.

TAMIKO MATTHEWS 
Évaluation :
1

When you allow someone to log into website to rent a truck at a specific location, make sure that location has a truck. Y'all sent me 20 miles another way and they did not have the right truck then sent me to another place, another 20 miles away to finally pick up. You cost me about 30 in gas. Now that the truck was turned in with less than 3/8 gas you charged me 35.00. that is just sad and wrong

Jeremy Cravens 
Évaluation :
5

Uhaul help my family alot. My favorite place for moving local are long distance......

Keith Henderson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID GEIGER 
Évaluation :
2

Unfriendly service Uhaul had trash in the driver area Did not have the dolly I requested Gas was COMPLETELY EMPTY and he claimed there was 1/4 tank. I had to stop to pump 5 minutes after leaving from pick up. They did not answer any phone calls.

ANDREW KURIALACHERRY 
Évaluation :
1

Paperwork was wrong. Charged to much for rental. Only one person to rental but not at work. Had to wait 35 minutes and she never came in. Returned truck at 1pm but lady was not there to check truck in. Truck was checked in at after 3 pm and I was charged for a second day.

LAWRENCE ALLEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVERELLE GARCIA 
Évaluation :
2

You should provide clean equipment to your customers

Doug Timmerman 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JAMAL HILLS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Awesome Movers 
Évaluation :
5

I booked this uhaul a month ago and called to confirm the day before and they then called me on my pickup date and told me that since I was not there on time they were going to give my truck away. That's completely unacceptable as I booked well in advance and confirmed my truck the day before pickup and am moving across the country.

COURTNEY FAIRCHILD 
Évaluation :
5

I was very pleased with the rental process, and the customer service. I even locked my wallet in the uhaul, and realized it after I put the key in the drop box. I reached out to the Manager Mario & he came to assist. Thanks to both the Representatives & Manager.

ELEASE JACKSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph Thyrion 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAYKESHA SMALLS 
Évaluation :
4

Fast and easy trip to U-Haul!!!

ROBERT BROWN 
Évaluation :
4

Demario was great he explained everything and was very helpful. He was very professional and knowledgeable about his job

Jetinder Bush 
Évaluation :
2

Was forced to go to Reese as the truck size I wanted and had reserved weeks ago was not available at the last minute. Reese was across town and not in a great location. Staff took some time to work up reservation. Do t think uhaul rentals is their May job, was an auto shop and this there only truck.

JAMES GRIGG 
Évaluation :
1

The truck was extremely dirty on the inside. There was trash under the seats, chips stuck to the floor and suction marks on the windshield from previous drivers. Clearly there was no cleaning in between uses and had to use my own time/ money to do so for safety. The plastic panels around the door were loose and caused extreme noise in the truck. Also the truck had little to no gas at pick up. Also- the lady's comment about the price was uncalled for.

Dustin Parker 
Évaluation :
1

Better customer service. The clerk didn't have time to check the truck in. Stated that I was good but hours later charged me for gas and cleaning fee. I replaced the gas to where I started and the truck was already dirty when I got it. I assumed everyone knew this. Clerk wouldn't look on my contract to see the gas starting point. He said call the 800 number to complain. Bad day Berry bed for a four hour rental. Lesson learned!

ANNETTE JOHNSON 
Évaluation :
5

they were very nice and professional

Jetinder Bush 
Évaluation :
5

If you owe someone a refund from paying over millage. Refund them the same day they return the vehicle. You take the money off there cards the same day they get the vehicle but sends receipt the next day without sending them what's owed to them.

KRYSTAL CONEY 
Évaluation :
1

My last Uhaul experience was absolutely terrible I sign on for a $29 truck and Uhaul added insurance without my consent and also added a whole extra day to my account I called the rental place so they could fix it they said they were fixing it and never did. in my opinion, Uhaul can go to hell.

ARTINA SHARPTON 
Évaluation :
1

Tell people the actual amount they have to pay. I was charged $114 for a $7 dolly. This is absolutely terrible

FELICIA BASKETT 
Évaluation :
1

Back of truck was dirty with shredded up tire pieces. This location is a tire shop. I paid for dolly and no dolly was provided, I didn't think to check before I left shop, when I started moving I realized it wasn't there. Lady was nice about it.

VANESSA RACKARD 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMAL MERCER 
Évaluation :
3

I was handed the keys and that was the end of the customer experience. No assistance was provided in having to back the truck out considering it was parked straight in and no way to easily turn it around.

Michael LaFontaine 
Évaluation :
3

My contract got messed up multiple times and I ended up paying a wrong delivery fee.

CRISTIAN RAGUNATH PATE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Richardson 
Évaluation :
3

I have always used Uhaul for moving but one thing I have noticed is that the interior of the truck windows almost always need cleaning. Otherwise the equipment gets the job done.

thomas drago 
Évaluation :
5

Folks there were friendly and helpful.

Catherine Reynolds 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELIA KIMBERLY 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cameron Howell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan McFeely 
Évaluation :
3

I rent a u-haul but it didn't have any gas. It ran out of gas after 50 miles. The person I rent the u-haul from said I had to put my own gas into it. After I used the u-haul I filled the gas tank about half way and when I got there your employee charged me 43 plus dollar. Also when I rented u-haul it was very dirty.

Jean Desrosiers 
Évaluation :
2

Clean the inside of the vehicle before it's rented. To the rep's credit she did go out and spray disinfect the seat and the steering wheel which was much appreciated.

Kenneth Hinkle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jetinder Bush 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Troy Nungester 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia Harrison 
Évaluation :
2

It’s a auto repair shop.. No AC no safe place to hook up trailer

JACQUELINE ADAMSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel Heyer 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Laurie Pratt 
Évaluation :
3

The truck was backed into parking spot and we did not realize the back door was open. After we finished loading, we tried to close the door and it was jammed so that is why it was probably left open when we picked it up.

Matthew Arnold 
Évaluation :
1

The worst experience to have when first moving. I don't reccomend getting a uhaul for moving. I would spend your money else where.

Todd Spaller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Williams 
Évaluation :
3

We went in and requested a one way rental. We were told that's what we got, but when I left I received a text confirmation saying to bring the truck back to the original pickup location for drop off. I called the store back and they were not helpful and unprofessional. I had to call corporate to sort it all out. I will nit pickup from this location again.

Brian Teffeteller 
Évaluation :
3

Left my wallet on the corner and they kept it. Never again

Linda Hatcher 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jacqueline Bush 
Évaluation :
5

Far more helpful, fast, and accommodating compared to the people I picked the truck up from.

Salim Hakima 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SanTovia Hornsby 
Évaluation :
4

The right tail light / turn light / brake light did not work. The trailer was not checked before putting my wife on the road and she did not discover the faulty equipment until she got into Florida and the sun went down 8 hours later.

Sherry White 
Évaluation :
5

Nothing everything was fine.. Coco did a great job

Antonio Clifford 
Évaluation :
1

When we got the truck it was in E they told me if I bring it back on 1/4 they was going to give us a discount they lied to me about that I will never go back to them again

Monica Hazel 
Non les évaluations ont été soumises pour cet établissement.

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