Évaluations des clients Reliable Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Reliable Storage

Cote générale :

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Alicia T.
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Provide more information prior to arrival of pickup.

KEITH C.
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Le client n'a pas laissé de commentaire.

GREGORY S.
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Reliable Storage is friendly, easy to do business with and very accomodating.

ALEX M.
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Le client n'a pas laissé de commentaire.

Scott S.
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Le client n'a pas laissé de commentaire.

Kaylaa M.
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Amazing service every time.

RONALD R.
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Le client n'a pas laissé de commentaire.

Michael S.
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I rented a car trailer and was told the my vehicle would fit on it. When I brought the car trailer home to load up, my vehicle would not fit. I brought back the trailer roughly back an hour after I picked it up. I was told no refund would be given because it left the lot. I never was able to use it. I think that I should have been refunded because the vehicle description was given at the time of reservation.

Matthew H.
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You guys have technology from 1970

JOHN L.
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Le client n'a pas laissé de commentaire.

HARVEY R.
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Very good service very friendly and the most important thing very helpful great place to do business

DAVID D.
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Le client n'a pas laissé de commentaire.

Todd W.
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Update your app. The after hours return process was impossible to complete because the app did not work. I had to request help from uhaul support, who admitted there is an ongoing problem with the location services portion of the app. Spent 20 minutes on the phone, in a dark parking lot, trying to complete my check in for return of the truck. Also- ensure employees enter the correct information on the contract.

MICHAEL R.
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Nothing I had Very friendly and courteous service. Thank you

Rich P.
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The woman working the drop off location was very helpful and took the time to answer my questions.

Carl B.
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Associate was very informative and friendly. A pleasant experience.

PAUL A.
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Having the "dolly" and furniture blankets available in the truck is a great idea.

Micah B.
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The boss lady is friendly, punctual, and communicative.

MARIANNE H.
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We had a great experience with the Uhaul dealer , thank you Brittany!

Deana K.
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Le client n'a pas laissé de commentaire.

Terry F.
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The Customer Service rep was not wearing a face covering , and the office was pretty cramped.

Maxim T.
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Le client n'a pas laissé de commentaire.

HAROLD M.
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Le client n'a pas laissé de commentaire.

jonathan S.
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Uhaul had trash in it. The office seemed extremely unorganized and dirty.

Carl B.
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Very helpful, pleasant associate. Would highly recommend to everyone!

Humberto B.
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The service is excellent even after hours with your easy to follow steps on dropping off the equipment... thank you

Bruce M. | Expérience générale |
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Staff was great and wish more were like them.

Rasool M.
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Le client n'a pas laissé de commentaire.

Robert V.
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It was fine thanks

Cina M.
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Le client n'a pas laissé de commentaire.

EDWARD B. | Expérience générale |
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Awesome

Robert G.
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Le client n'a pas laissé de commentaire.

John C.
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Le client n'a pas laissé de commentaire.

HECTOR T.
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I dealt with the owner. Very nice people. Will do business with her again

Harvey R.
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Very helpful gave me some tips on parking the trailer.

Max H.
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Great service, very nice and courteous

Scott B.
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Le client n'a pas laissé de commentaire.

Devita J.
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Everything is excellent keep up the great work

Lawrence S.
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They are always helpful and friendly at this location. It is definitely my go to location. Fair prices and they usually have what I need.

Okie P.
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I picked up and drop off from the same location. Brittany Alcantar was excellent. I have dealt with her before and she is always pleasant, takes the time to make sure you understand everything.

George S.
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All is good

Anthony M.
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Le client n'a pas laissé de commentaire.

Jason B.
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Le client n'a pas laissé de commentaire.

Joe C.
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The truck needs a lot of work

Martin G.
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Equipment was ready to go, the staff very helpful with the extras, was able to start my move with no issues! Great experience

Destiny O.
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Le client n'a pas laissé de commentaire.

Paul W.
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Nothing comes to mind. Everything went super smooth.

Samantha H.
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Great experience, quick and easy!

Michael U.
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The best little secret in Shorewood! I've rented trucks from here 6 or 7 times in the last 20 years. Always there, always pleasant to work with. When you arrive, you're greeted with a smile and will find the service to be friendly and efficient!

Michael F.
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Was about 15 miles from preferred location

Donna H.
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Le client n'a pas laissé de commentaire.

ERS R.
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Excellent establishment & outstanding customer service!

Alexandria C.
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Didn't open until 8:30am. My truck reservation said 7:00am. Had to call the 800 number to get some help. Young lady helped me tremendously. Disappointed that U-haul app and website don't communicate. I picked up the truck using the app but I continued to receive automated calls, texts and emails about confirming my reservation. I had picked up the truck using the app hours prior. My rental was not at the original location.

Donald K.
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Le client n'a pas laissé de commentaire.

Scott C.
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Le client n'a pas laissé de commentaire.

Jose C.
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Le client n'a pas laissé de commentaire.

Keith G.
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Le client n'a pas laissé de commentaire.

Paul L.
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The owner was very helpful as this was my first time renting a trailer.

William K.
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Le client n'a pas laissé de commentaire.

Curtis W.
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Thank you for your great service. You always take care of our needs.

TRACY R.
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The truck was dirty.

Robert R.
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Customer friendly

Eddie G.
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Le client n'a pas laissé de commentaire.

Juan C.
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Le client n'a pas laissé de commentaire.

Keith K.
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Le client n'a pas laissé de commentaire.

Roumel R.
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Brittany is stellar to work with!!

Thom R.
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Le client n'a pas laissé de commentaire.

Patrick D.
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Le client n'a pas laissé de commentaire.

Scott S.
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Customer service was second to none!! Went out of her way to make sure that my needs we're taken care of!

Stephen P.
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Le client n'a pas laissé de commentaire.

Larry J.
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Professional

Kristen N.
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Awesome location. Very friendly and helpful.

Humberto O.
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Renting a trailer from Reliable Storage was really convenient. Brittany was awesome, very helpful. Great communication from the reserve to pick up.

Michael T.
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Super small area to get to and maneuver around. Office was very small and cluttered.

Nicholas P.
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Great service

Randall L.
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Le client n'a pas laissé de commentaire.

Reba B.
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Le client n'a pas laissé de commentaire.

Joel P.
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Le client n'a pas laissé de commentaire.

Tedd M.
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None. Everything was seamless.

Michael A.
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This location is the best in my area she does a great job

David H.
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Le client n'a pas laissé de commentaire.

Christine F.
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Le client n'a pas laissé de commentaire.

Marquita D.
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The employee can work on her customer service skills and wear a mask while doing so.

michael H.
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Le client n'a pas laissé de commentaire.

Michael A.
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Nothing I only go to this location if possible she is great she goes out of her way to make sure everything is ready the customer service at this location is second to none you should send your employees there for her to train I only wish I knew her name

DONALD M.
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Le client n'a pas laissé de commentaire.

John G.
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It was a very remote location and going back to it in the evening let's just say there was not a lot of street lights . But overall it the equipment was very nice and clean . It was a newt van and very easy to drive . It would Be nice if I could of Had hands free hook up for my phone but all in all it's was ok thank you

Kevin W.
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The truck I rented was dirty inside and smelled like smoke there was also garbage in the door pockets. I've rented from this place before and always had nothing but good clean vehicles so was probably just a fluke Brittany at the desk is always very helpful.

Christopher Z.
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Le client n'a pas laissé de commentaire.

Dion L.
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Le client n'a pas laissé de commentaire.

Glenn T.
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Le client n'a pas laissé de commentaire.

Suzette T.
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Le client n'a pas laissé de commentaire.

Robert N.
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Woman working the cs desk was awesome so nice communication was great and explained everything in detail from start to finish. Highly recommend them in shorewood.

William K.
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Le client n'a pas laissé de commentaire.

Jim V.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Le client n'a pas laissé de commentaire.

Ronald W.
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Le client n'a pas laissé de commentaire.

Amanda M.
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I would not recommend uhaul in general to a friend. After reserving my truck over a week ahead of time at the location nearest to my apartment I received a call two days prior that my truck would be available for pick up at a further location. After taking an uber to this further location Which was a gas station we found that my truck was not there. The inside off he gas station was closed so there was no employee there to assist us. I had movers setup to arrive at my house but had to call them and push back my moving time due to uhauls mess up. I tried calling uhaul and the original booking location on to continue to get put on hold. After waiting about 30 minutes, I took another Uber to the original booking location since they wouldn't answer my call. Once I got there I got a call from uhaul saying I needed to go to a new location for my truck. So I had to take ANOTHER Uber to a third location. This ended up being extremely time consuming and expensive. I am so disappointed. No one from uhaul has even contacted me to apologize or offer any retribution for my time and money spent on ubers. I'm not sure that I'll be using uhaul again for future moves....

Benjamin L.
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No joke, there was a kid vomiting up chocolate milk (& whatever else) after I arrived. Nice people, but it wasn't the cleanest & neatest place. Got the job done, however, and the price was right. Check out was easy. Britney (sp?) is a great worker.

Dennis L.
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Le client n'a pas laissé de commentaire.

Joel K.
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The manager was very helpful in explaining pricing, held my reservation even though others wanted the same equipment, and then immediately alerted me when a better size truck became available. Overall really good experience.

Jody H.
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thank you, great service

Theresa T. | Expérience générale |
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Brittany was great to work with.

Lorena L. | Expérience générale |
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Very nice people to do business with the office person was extremely nice and very knowledgeable yes I would 100% recommend the storage facility to anyone

Fred E. | Expérience générale |
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The location was convenient to where we live. The staff was most helpful and friendly. I felt our belongings were protected in that the owner lives on site. Vehicles readily available

Non reviews have been submitted for this location.

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