Le client n'a pas laissé de commentaire.Paul R.
Customer Reviews for Remember When Antiques
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Crystal City, MO 63019
(Old Hwy 67)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Joshua D.
The people at the location were extremely helpful and made picking up the u-haul seamless. However, my overall experience with u-haul was garbage. This pick up location was over 40 minutes away from where I lived, so I had to take a 40 minute Uber out to Crystal City and then drive it back to my location. There at least 10 u haul locations closer to me. That is ridiculous. I had to confirm that a u haul was even available myself since a uhaul representative never reached out to me. Getting anyone on the phone is like pulling teeth. Personally, I will never be using u-haul again and won't recommend to anyone.Yvonne C.
I asked and paid for an appliance dolly which wasn't in the truck. I asked the owner if she had any appliance dollys and she said no. She didn't explain how to get a refund on the website after me asking. She caught up with me on the way to my truck and gave me an appliance dolly which only had one of two roller belts and said that's all she had. Very dissatisfied and made my move very difficult. I will not be recommending this to a friend.Justin D.
need clearer delineated parking for their UhaulsMARK S.
Make sure moving pads are folded and in carrier. No dolly was available which leads me to ask why is that a question on the checkout if it is not in the dolly dock in the truck. And to top it off on a hot day the AC went out on the truck!Mark S.
Le client n'a pas laissé de commentaire.Theodore A.
I received a call from the St. Louis office from a lady named Tria. I was running late and she demanded to know what time I was going to be there or she was canceling my order. Kinda sad considering y'all changed my pick up location. Also the lady at the pick up location stated Tria speaks to her Rudely. Not sure I would have Tria contacting customers extremely disrespectful and talks down to people.Eric B.
Le client n'a pas laissé de commentaire.Scot R.
They changed the drop off location without informing us. Almost had to drive 20-30 minutes out of our way. Luckily when we arrived at the drop off location we chose they ended up making it right for us without charging a fee.Michael B.
24/7 truck pickup took a long timeMichael W.
Great experience! I will do it again!Julia L.
Renting the car dolly was quick and painless. I appreciate all the help. Merci.tim K.
I made a mistake and had ordered wrong size, the lady fixed issue and got me the right one, she was very niceDeWayne H.
Le client n'a pas laissé de commentaire.Steven S.
I was told the truck had 3/4 tank of gas in it when I rented it. Upon getting inside of it and starting it, I noticed it had less than 3/4 tank of gas. I drove the truck 15,9 miles, I put 3,78 gallons of gas in it before returning. The gas station is 1,1 miles away from the drop off location. The next day I received a receipt from UHaul and noticed 14,40 $ gas charge. I the follwing message to UHaul, but did not receive a response: Hello, Can you tell me what the gas charge of 14,40 $ is for? When I got in the truck before I left, the gas gauge was not on the 3/4 tank mark, it was more like between 1/2 and 3/4. I did put gas in the truck before I returned it, I am attaching a copy of my receipt from the gas station. I put in 3,78 gallons. I drove the truck 15,9 miles. That would come out to 4,2 miles per gallon. MerciPeggy S.
Le client n'a pas laissé de commentaire.Jim O.
Le client n'a pas laissé de commentaire.Demi H.
Le client n'a pas laissé de commentaire.Billie E.
The guy has no idea what hes doing. The appliance dolly was old. Has to drive with headlights on whole time to see the road. The drivers door would not shut tight and freezing cold came in. Over all experience was awful. Also the loaction hours are different than uhaul has they close earlier than listed.Erin M.
Le client n'a pas laissé de commentaire.Donna B.
Le client n'a pas laissé de commentaire.JERMEY H.
Le client n'a pas laissé de commentaire.Bryan E.
they are running a antique shop with the uhaul . she was doing to many things at one time and not taking care of me.will D.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Stephen H.
Very smooth transaction. Clerk was pleasant & helpful.peggy E.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.Renaudo R.
Le client n'a pas laissé de commentaire.Barbara T.
Le client n'a pas laissé de commentaire.Clovis D.
Le client n'a pas laissé de commentaire.tom G.
Le client n'a pas laissé de commentaire.Jeremiah R.
Mrs. Nona was very nice and helpful through the entire process.KELLY B.
Very friendly. Made us feel comfortable and at ease. No pressure. Very kind.Kenneth N.
Le client n'a pas laissé de commentaire.David W.
Nona was absolutely delightful!! I'll definitely be renting from her location again!Rebecca S.
Overcharged, was given the wrong type and size of trailer than I ordered, took an excessive amount of time to get the trailer, and the people working the location were rude.Andrew M.
Le client n'a pas laissé de commentaire.Nanette T.
Le client n'a pas laissé de commentaire.Lowell W.
Le client n'a pas laissé de commentaire.DIANNA L.
Le client n'a pas laissé de commentaire.Blaise B.
Le client n'a pas laissé de commentaire.Karin B.
Le client n'a pas laissé de commentaire.Suzanne S.
Easy to drop off using the online system. I am more than pleased with how easy the whole rental process went.Kimberly H.
Le client n'a pas laissé de commentaire.MATTHEW B.
Le client n'a pas laissé de commentaire.steve H.
No improvement needed! Keep doing what you're doing. Our experience was great!Steven R.
Just continue to provide the great serviceGeorge O.
Every thing was nice and smooth! I am happy that I found this location. Very sweet lady!Jane P.
Le client n'a pas laissé de commentaire.Jadyn K.
Le client n'a pas laissé de commentaire.Tara L.
Le client n'a pas laissé de commentaire.amanda F.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Scott N.
I couldn't get a receipt. When I picked up the trailer the lights didn't work and I was told they could maybe fix the following day. I received a call the next day saying someone would come to the house to fix it. They never showed up. My card was charged 3 times which caused my account to run negative. I then was charged insufficient fund fees by my bank. I was also left stranded out in the middle of nowhere with my wife and two small children and no money for days because my account was drained. When I dropped it off I was told to call customer service. I called customer service 3 times and eventually was told I would get the additional charges refunded in a 3-5 business days. That didn't help especially since it was a Friday. So now add the weekend to th3 3-5 business days. Overall it was a horrible experience. Leaving a family stranded is horrible! I stood in front of a register at the drop off but couldn't get my money refunded then. I'd have to wait 3-5 business days.Clinton W.
Th me online checkin was a little complicated but overall was fine.Tracy K.
Very friendly and knowledgeableChristian K.
Le client n'a pas laissé de commentaire.Ken S.
Excellent customer service! Had to change the rental period 3 times but everything went smoothly.dan F.
Le client n'a pas laissé de commentaire.Jason P.
Le client n'a pas laissé de commentaire.RON P.
Le client n'a pas laissé de commentaire.Jim O.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Darryl D.
Le client n'a pas laissé de commentaire.kevin C.
Le client n'a pas laissé de commentaire.brenda S.
Le client n'a pas laissé de commentaire.liz L.
Very hard to find or see especially after darkArthur B.
Le client n'a pas laissé de commentaire.Michael W.
Very friendly.Mark N.
Le client n'a pas laissé de commentaire.Kevin V.
Le client n'a pas laissé de commentaire.TERELL D.
Le client n'a pas laissé de commentaire.Brad R.
These people were very helpful. The issue I had was that they were my third stop at a U-Haul to try to drop off the trailer I rented. The first location listed on my contract had road construction in front and no driveway access. They had zero U-Haul equipment on their lot because they couldn't apparently get anyone into their lot. The second location I tried told me that they did not take trailers, only trucks. By the time I found the people in Crystal City, I was late on the return time and U-Haul initially wanted to charge me a full extra day. The last place called U-Haul and got the extra charge removed. I was told that I could will-call drop off the trailer when I rented it. Not trueMark T.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.Carol G.
Le client n'a pas laissé de commentaire.IAN T.
Le client n'a pas laissé de commentaire.TOM C.
Confirm the availability of the rental from the original pick up location. I was called on the way to be told no truck was available so I traveled1,5 hours to get one.dan C.
Le client n'a pas laissé de commentaire.Fred V.
Le client n'a pas laissé de commentaire.Eric H.
Everything was perfect. No need for changes.James P.
Le client n'a pas laissé de commentaire.Dominique W.
The light in the truck the cover was off when I picked up the truckKimberly S.
Le client n'a pas laissé de commentaire.William J B.
Start by getting organized I called uhaul they set me up a reservation for 6 hours of truck rental time went to pick up the truck and The lady said I could only have 3 hours because it was already booked for later that daymatt B.
The people at the antique store in Crystal City were great.Lee R.
Signage was not good, hard to find but it was a neighborhood locationGreg S.
Nona was very nice & made the experience enjoyable. She worked with us to figure out how to make what we needed work.SARA C.
Truck drove awesome - these new trucks are amazing.john H.
More locations would be nice. Had to go out of our way to get to this location.Douglas W.
Le client n'a pas laissé de commentaire.Lynn T.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Gary O.
Very friendly folksWES H.
Be clearer on charges. I thought I was getting charged for only two days but was charged for three. Also charged another 49,05 $ that was never explained up front. I hope to see a credit for this.Jim K.
Le client n'a pas laissé de commentaire.Valerie M.