Évaluations des clients Renes Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Renes Auto Sales

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Toby C. le

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At this location nothing to improve the guy was awesome he even hooked up the trailer to my truck for me.

marion K. le

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i left my keys in the truck and when i called the guy said he was at a doctor appt and i had to wait til he was finished

marion K. le

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called because I left my keys in truck, when they opened I called and the guy said he was at a doctor apt and didn't know when he'd be back but the business was open, ridiculous

Jimmy D. le

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Le client n'a pas laissé de commentaire.

Mellissa B. le

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Le client n'a pas laissé de commentaire.

Joseph L. le

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Le client n'a pas laissé de commentaire.

Melissa H. le

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This is a great location. We've rented uhauls from Rene's for three moves so far and each time it was super easy.

steven C. le

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Thank you for the best service I've ever had with Uhaul .

Richard H. le

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First of all I reserved the trailer to be picked up at Redmans in Terryville, CT, NOT WOLCOTT. When I arrived at Redmans there was no trailer there and they said there was one at the next town over. Redmans gave me the address and number of Renes in Wolcott CT. I asked him to call Renes and tell them I was on my way, he seemed annoyed by this request. When I got to Renes there was no one there. I waited about 25 min. until someone showed up and I was on my way. I would have preferred to make my move one day earlier (Sunday) but Redmans was closer to my destination and did not have a trailer for Sunday. I knew Wolcott had a trailer for Sunday but chose Redmans because it was on my way. All in all U-Haul botched this rental.

al L. le

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Excellent service , They treated us with respect and very professional .We will come back to this location . Best place we have ever used for Uhauls .

Caleb C. le

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First U-HAUL phone attendant directed us to wrong address. 1616 instead of 616 Wolcott Rd. Never received first email. When we arrived at 11 :10 am the “ open sign” was light up but no one was there. Called and finally got a live person. Told to download app to get combination. Rural location. Took 1.5 hours to down load app, use web site and 6 phone calls to U-HAUL to finally get the combination to get the key. Very time consuming and frustrating. The app wasn’t working correctly we were told. Ended up having to use both my husbands and my cell phones just to complete the transaction. Lesson learned! If we ever use U-Haul again, will make sure there is a live person at the facility to do the transaction in person.

Nancy S. le

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I highly recommend renting from this location! Not only are they willing to work with your schedule they are also extremely friendly and customer centered! Rene made the rental process so easy! Thank you!

TOBIE N. le

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Le client n'a pas laissé de commentaire.

THOMAS B. le

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Le client n'a pas laissé de commentaire.

tara P. le

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This had to be the best rental I've ever had with Uhaul. The manger was the best fast and helpful. Thank you so much Rene's

Christian M. le

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I used the towing trailer i rented none of the lights worked at night only the brake and signals , i got stopped by a police officer and was given a warning !

colt K. le

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Great customer service

shebeen B. le

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Awsome uhaul location . Always fast service . Great service.

Garrett H. le

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The location is a very old, very run down gas station. There is a lot of garbage and weeds everywhere. With one day of cleaning and maintaining the property it could look far better. However saying that, the location does its job, the man who helped me out was cordial, very fast, very helpful and great to deal with.

jon B. le

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Le client n'a pas laissé de commentaire.

Charles V. le

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The 17' truck that I rented had 167,000 miles on it. How many miles should these trucks have before being replaced? The one seemed like it had seen better days.

Bailey B. le

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Have a more friendly and uniform person to help represent uhaul.

Brian J. le

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Le client n'a pas laissé de commentaire.

Matthew V. le

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The truck smell of vomit even though it had gone through a deep clean. We had to suffer with that smell for 3 days. On the first day we spoke to your rep who suggested getting air fresheners and would reimburse, but that did not help. There was no other truck available. Upon dropping the truck off the rep at that site found the cause, a quart container of milk a quarter full that had spoiled. Why was that not found before? This was terrible for me and the driver, I expect some type of compensation for this ordeal.

rich L. le

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Le client n'a pas laissé de commentaire.

Bradleigh H. le

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I had to wait 1/2 an hour for the owner to show up for the scheduled appointment to pick up the trailer, and he never even apologized. He wasn't even there at all when I went to dropped off the trailer. I had to spend a significant amount of time on the phone with U-Haul both times to be able to complete the rental.

Sean M. le

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Nothing great place to rent from will recommend to all of my friends and family

Mary P. le

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Le client n'a pas laissé de commentaire.

Cornel H. le

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Rene's Auto Sales was great to rent from and I would use them again without hesitation.

Kurt E. le

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All UHaul trucks should be filled. I returned the truck with more gas than what was originally in the truck as the truck was nearly empty when I got it.

gail M. le

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Le client n'a pas laissé de commentaire.

Bill C. le

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Le client n'a pas laissé de commentaire.

Dan G. le

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Great service! Renee was very kind, accommodating and helpful. Will definitely consider U-Haul the next time!

linda V. le

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The owner was pleasant and very helpful...appreciate authentic people.

john T. le

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Le client n'a pas laissé de commentaire.

ed I. le

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Person cancelled my reservation gave me wrong information. Very dissatisfied. How would you rate this location drip drop

george B. le

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Great owner. Takes care of everything.

Ana V. le

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Le client n'a pas laissé de commentaire.

Chet F. le

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Le client n'a pas laissé de commentaire.

jane R. le

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Best customer service and professionalism. Helpful and friendly.

debra J. le

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The check engine light was on most of the time and the engine would get quite hot when idling for any length of time. By shutting it off and then turning it back on it was okay. Very helpful when we had to extend for a few extra days.

Ronald L. le

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Le client n'a pas laissé de commentaire.

Daniel B. le

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Wiring to trailer was frayed. Luckily my vehicle wiring was long enough to make the connection. The trailer has seen better days to say the least.

Louis G. le

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Very helpful, was in and out with trailer in about 5 minutes. Thanks for the good service

george B. le

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Good location. Great service

Nadine C. le

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Le client n'a pas laissé de commentaire.

Tyler P. le

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Terrible costumer service!

BRYAN J. le

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Problem with the tire light but manager made it right. Excellent customer service, despite the problem I would recommend this location.

Paula B. le

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Le client n'a pas laissé de commentaire.

Andy G. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

tim C. le

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Thank you for all your help . Excellent job. Manger was very informative.

Joseph M. le

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Le client n'a pas laissé de commentaire.

JIM F. le

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Le client n'a pas laissé de commentaire.

SANDY T. le

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Excellent and professional service .

Ernest C F. le

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Awesome Job Thanks

Sean M. le

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Le client n'a pas laissé de commentaire.

Ricardo S. le

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So upset only 1 brake light worked nuff thing else worked and no one wants to do anything for me I’m beyond upset

ALEX E. le

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Rene was excellent, very professional, fries and helpful. Great experience. Thank you Alex

fran A. le

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Le client n'a pas laissé de commentaire.

ADRIAN M. le

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The owner/manager was very friendly and helpful.

Tomiko G. le

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Great experienced quick and easy rental experience. Thank You!

SANDY T. le

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Rene's is the only Uhaul location I use. Fast in and out . Thanks again. Merry Christmas .

Sean M. le

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Nothing the gentleman that took care of everything was AWESOME I’m definitely returning to this location to rent a U-Haul I will tell everyone to go to this spot to rent a U-Haul Very accommodating a true gentleman and very efficient in the handling of the Customer 10+ Service !!!!!

James T. le

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Le client n'a pas laissé de commentaire.

thomas B. le

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Le client n'a pas laissé de commentaire.

Jason L. le

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René the owner served me personally – very helpful and personable guy. As my pickup location was switched here and is further away from my drop off location, therefore incurring extra miles, he didn't charge me for the extra gas needed which was much appreciated. I did however reserve 10 moving blankets which were not available unfortunately, but I was refunded without hassle.

JIM F. le

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Le client n'a pas laissé de commentaire.

Toni R. le

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Le client n'a pas laissé de commentaire.

mike B. le

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Would recommend to anyone in the local area simple personable easy & convenient

Juan L. le

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Le client n'a pas laissé de commentaire.

HENRY F. le

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Le client n'a pas laissé de commentaire.

michelle R. le

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Le client n'a pas laissé de commentaire.

SANDY T. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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Le client n'a pas laissé de commentaire.

Nexhmi L. le

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To be truthful, I was very upset that UHAUL moved my pickup start time by 2 hours later. I had to rush to complete my pickup because UHAUL delayed my start time. REALLY UPSET. I shouldn't have to rush because UHAUL screws up. Thankfully, Rene Auto was in early and got me on the road quickly. UHAUL rate is a ZERO. Rene Auto was a 10. Thank you Rene

KIMMY S. le

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Le client n'a pas laissé de commentaire.

Philip B. le

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My reservation was moved three times, but everything was great.

Zachary M. le

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Le client n'a pas laissé de commentaire.

francis M. le

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Na

Ron N. le

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Excellent service

Joseph P. le

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Nothing, great customer service!

fran A. le

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New van third time I've used Rene's Auto and there service is excellent in and out fast . Van is always spotless . Thanks for you help over the last few weeks .

Lori J. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Matthew P. le

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Le client n'a pas laissé de commentaire.

Juan A. le

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Le client n'a pas laissé de commentaire.

Juan A. le

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Le client n'a pas laissé de commentaire.

Derick S. le

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Le client n'a pas laissé de commentaire.

mike F. le

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Le client n'a pas laissé de commentaire.

SANDY T. le

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The manager was very helpful. Our uhaul was clean and smelled clean . Rene who I think is the owner got us in and out in under a few minutes and went over everything with us . Thank you for the excellent service.

Timothy A. le

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Le client n'a pas laissé de commentaire.

Lucas S. le

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We rented through Uhaul.com for a 9am pickup and received a text directing us to pick-up from this location at that time. We called the number and to confirm and the manager said, "If you got the text, you're all set." When we arrived the next morning, the location was closed. We called the manager who reported that "Our location opens at 10am." I told him that the text confirmed a 9am pickup, and he said "I'm about to have breakfast" and that he wouldn't be there for an hour. When we spoke later, he was aware that the online system allows people to schedule pickups and drop offs outside of his franchise's operating hours, but he didn't seem to care that he was making it our problem by not complying. He needs to raise that issue with corporate, not force paying customers to wait until he is ready to work. He was friendly and helpful once he arrived, but I was very unsatisfied that he wasted an hour of our time on a busy weekend.

Diane C. le

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Answer the phone, and this I know is U haul, not Rene's service center, 4-10 minutes waiting for a person is excessive

Richard R. le

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Very easy pickup and drop off location.

John B. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Mary Beth S. le

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The location was fantastic but UHaul reservation system is awful. I reserved a 9’ cargo van in Wolcott (it showed available). My confirmation came back for Waterbury. I called and spoke with an agent. She cancelled that reservation and rebooked the 10’ cargo van for the same price in Wolcott. I get to the location to find that the same van was rented to two people and one of us gets an “upgrade”. The upgrade was to a box truck that I didn’t want. The site manager was very apologetic and it wasn’t his fault but I was very upset by the reservation process.

ANGEL M. le

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Quick check out, very friendly & prompt. Thank you

Michael B. le

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Le client n'a pas laissé de commentaire.