I'm sorry I forget the gentleman's name from the office that helped but he was great made everything easy and smooth A+++
Jason U.
Customer Reviews for Rent A Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not enough room for drop off
John A.The after hours drop off process was a nightmare
Shaylynne M.The worker at this location was great!! Gave us advice and was very friendly and talkative.
Brandon M.Incredibly helpful staff! A pleasure!
William S.Rob was the absolute best!!!! Very kind, professional, understanding & helpful! He made the renting experience easy & pleasant. Especially the move out! I can't thank him enough!!!!
Daphne M. | Expérience généraleFound two paper towels in truck. Very good experience.
Floyd C.Great value for the money. I particularly like that there was only a single rent increase in the entire time (over a year) that I rented with them. (Other places I have been have a habit of raising rent every five or six months.) RENT-A-SPACE is a fair dealer.
Peter D. | Expérience généraleGive better drop box or key drop location instructions- it was difficult to find the pick up keys and hard to open the box and key drop was easy functionally but hard to find
Shantih D.U-Haul tried to charge me $50 more than the price that I was quoted online. The phone representative said it was taxes, but taxes were included in the online quote. I ended up taking off the $60 insurance in order to keep in budget.
Bartholomy H.Very helpful and informative rep. Wouldn't do anything different
Nancy N.Nothing like everything is perfect and I had a lot of help
Davion N.Robert was exceptionally helpful!!!
Shelley B.The seems to be an issue with run off water for the storage units. I guess the fact that you were given skids to put under the items that were being stored in the storage unit. I found that when moving out, some of the furniture sustained water damage. I really feel that you need to disclose the drainage issue when checking into a new unit.
DOUGLAS ALLEN K. | Expérience généraleI picked up my truck after hours. Not the greatest experience ONLY because it was blowing snow and the key slot was outside of the gate. No fault of Uhaul. The truck itself was cleared of all snow, was clean inside and ready to go, which I appreciated!
Madeleine B.I have to say from start to finish, everything was effortless, efficient and quite easy. Your online reservation service is excellent; the company representative I dealt with at the site was fantastic (very friendly and professional) and the return of the vehicle was effortless. I can't think of anything to improve on the service I received.
Jeanne P.The Uhaul.com/share was not working for me. Thankfully the front desk was very helpful
ROY S.Best storage unit I ever rented so affordable which helped me a lot
Penny A. | Expérience généraleService was excellent, responded fast and on short notice in a timely manner. Everything was ready and clean. Highly recommend, thank you.
IQUAN S.I would check lever on my unit. Very hard to slide back and forth to open unit. I had to get assistance once because I could not slide it to open unit.
Joann S. | Expérience généraleIt was convenient once you used the card access.
SHARON A B. | Expérience généraleFast, friendly service.
Thomas W.Need maintenance of the property. No parking spot for the vehicle. Leaving rental vehicles by the street is scary and carelessness of the uhaul.
Narad G.