Évaluations des clients Rental Pros 2

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rental Pros 2

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Tracy L. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Before sending a truck out, make sure it is road worthy. Within two blocks of leaving the pickup point the front end vibrated excessivelyand the headlights reached out only about 25 ft in front of truck. Brights were not much better. Since I had picked up the keys and returned after closing I was stuck with this truck. My 30 mile trip to my home was teeth chattering. After reluctantly using the truck for my 25 mile round trip move ,I returned the truck to my local agent , Andrew at Supreme Auto in Toluca. He was able to arrange for my drop off at his site so I wasnt charged a one way rate. His service was great.

jaron R. le

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The promised half off mileage and I was also charged for and extra day and they lied about the gas level it was returned at!

Angel K. le

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Le client n'a pas laissé de commentaire.

omar S. le

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Le client n'a pas laissé de commentaire.

Joe K. le

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Le client n'a pas laissé de commentaire.

larry G. le

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Greg is a great manager.

Kristen K. le

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Le client n'a pas laissé de commentaire.

Donald F. le

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Nothing that I can think of.

mario C. le

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Le client n'a pas laissé de commentaire.

shirley L. le

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Le client n'a pas laissé de commentaire.

MIKE S. le

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Empty the ashtray. Way stinky :-).

Max U. le

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Bob Lazar. Excellent service.

larry G. le

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Most times our trucks are great, but today it was rather disgusting. Sticky, dirty, disgusting!

Robin F. le

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Someone should go over where the gas tank is located on your cargo vans it took me 15 minutes then a call to roadside assistance to figure it out I felt really silly.

Valerie H. le

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Our trailer was filthy. There was broken glass, tacks, staples and a large amount of dust/dirt that I had to sweep our prior to putting my belongings in. Other then that, the truck drove fine.

Steven D. le

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The site was closed when we got there at 5:00

Thomas R. le

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I dropped it off after hours.

gary S. le

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Try confirming with the company that the U-Haul is there I had to reschedule three different times because I called myself to confirm that it was going to be there and it wasn't they had me scheduled to pick up a U-Haul hour and a half away from where I wanted to be so that would have been an extra probably 1980 miles that I would have had to pay for

Donald F. le

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Good service at Rental Pros.

bonnie D. le

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Le client n'a pas laissé de commentaire.

gina B. le

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Other then the fact that my first and second reservation was messed up and I ended up with only a 10 foor truck instead of the larger one that I needed I ended up having to make two trips in order to get everything which pushed my new job back two days. I also was getting storage and they had that messed up as well which ended up putting me hours late in returning truck. I would like to have the charges for extra miles waived since had I gotten the larger truck I would have been fine. Also they would send a message telling me to pick truck up in princeton where I lived and in reality I had to drive 30 miles to Peru to pick it up then 30 miles home to start loading it up. I was also told I would be getting the extra miles taken care of yet they billed me for them I wasn't too happy lol y overall and then when I did go to return truck I was unable to stop for gas because I was unsure of the area I was in and it wasn't well lit area and there were lots of undesirable folks hanging out which kind of scared me so I said heck with it I'm not about to get out here as a female alone no way. I would hope uhaul would not expect me to do that. I had waited until I was near location to gas up and that was only station open so I left it where it was. When I tried to return online it would tell me I had no account so I would go thru process of creating an account only for it to say I already had one it took me an hour to return truck as I had to sit on hold forever just to speak to someone and figure out my account. Please contact me regarding these issues as I feel a credit is in order. Thank u

jeffrey A. le

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The truck was clean and had brand new tires but it would have been easy for someone to grease those noisy door hinges.

bill J. le

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We ordered 2 trucks for pickup and only one was available. We are a school and needed both trucks for a moving project. This error caused numerous problems for us. Communication with the Peru facility was awful. We will never use that location again.

Casey P. le

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Le client n'a pas laissé de commentaire.

Evelyn M. le

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Excellent service with a smile and complete instructions

larry G. le

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We had a larger Uhaul this time that was in poor condition. Not a comfortable ride.

Mark W. le

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Le client n'a pas laissé de commentaire.

Brianne M. le

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Le client n'a pas laissé de commentaire.

Ron P. le

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Le client n'a pas laissé de commentaire.

Matthew H. le

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They were very nice and friendly picking up and returning the rental was a breeze would highly recommend.

Rob B. le

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Le client n'a pas laissé de commentaire.

Carlos A. le

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Le client n'a pas laissé de commentaire.