Le client n'a pas laissé de commentaire.
Bonnie M.
Customer Reviews for Richmond Geeks LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Keys provided in pick up box were for wrong truck which was smaller
Brian B.Keep gas in trucks
DENNIS W.They charge me 2 gallon of gas even i fill up before reture of equipment, not honest, will not recommand this place.
QUANGKY B.I live about 51 mi from the only available rental and was charged for the mileage to and from that location. If the only available rental is 51mi from where i need it, I should've not been charged for the mileage, considering the inconvenience it put on me. Was charged over $200 because of mileage
JOHLIE URIELLE H.I ordered several sets of furniture pads and a dolly but never received them. Called uhaul and reported the issue. Person said they would remove them so I would not be charged. My furniture is ruined and I received a bill that included charges for furniture pads and the dolly. I will NEVER use uhaul again!
Nick C.The door wouldn't close properly air conditioning didn't work had to take a lot of damage pics customers service poor
KIM ELIZABETH S.Excellent customer service 10 out of 10
Nadir B.There was some discarded items left in the back of the truck from the prior Renee but overall easy to rent and drop off.
Sheri P.I booked for 7am. Couldn't get truck until 10am then AC didn't work on a 95 degree day
HUNTERMICHAEL W.Friendly customer service. Quick checking us in and getting us going.
RANDALL JOSEPH H.Did not have the equipment we reserved, made no move to call around for it so we had to do without.
Ariel W.I had to pay for someone to pick me up when I initially went to drop my uhaul off ($60). I arrived and there was a sign on the door saying closed for maintenance. As a result, I had to used PTO and pay for another person to pick me up the next day. It was a HUGE inconvenience.
DANAEMESHAUN C.I seriously doubt that this company would take any advice from from anyone. Penske did not have any truck available at the time I was moving. Hence, I used U-haul. SHAME ON ME!!! Your company is absolutely terrible!
ROSALEE M.Friendly, helpful staff.
STEVENJ P.Friendly and helpful service!
JAMESEARL S.