Customer Reviews for Ridgefield Mini Storage
(U-Haul Neighborhood Dealer)

410 évaluations

7555 S Union Ridge Pkwy   Ridgefield, WA 98642

(360) 727-7867

Heures d’ouverture

  • Mon-Fri: 9:30 am–4:30 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(360) 727-7867

7555 S Union Ridge Pkwy
Ridgefield, WA 98642

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–4:30 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The lady at the front desk was extremely nice and helpful.

Walker Gillispie 
Évaluation :
5

The truck I was assigned to was dirty inside Vehicle needs to go to shop steering is out of alignment. The person in charge was very friendly and respectful...

Brian Goodrow 
Évaluation :
5

Camille was very helpful and bonus she really lifted my spirt on a hard day💜

Shawna Farmer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE SPENARD 
Évaluation :
4

Very helpful- good customer service.

Lori Perry-Harris 
Évaluation :
5

The woman who helped us was extremely friendly and accommodating. Her level of customer service was totally above and beyond, so much so that I almost felt like crying tears of relief. She made our long-distance move incredibly less stressful, and I can't say how much I appreciated her assistance/kindness. Others in customer service would be wise to follow her example! 5 stars!

Leah McCoy 
Évaluation :
5

Erica was incredibly helpful!! We had such a great experience working with this location. They were helpful, responsible, and flexible with us as we were trying to figure out what to do with our rental in the snow storm.

Abby Hollopeter 
Évaluation :
5

Exceptional customer service on site. Thank you!

Christina Nash 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Liane  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Blake 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timofey Kuyarov 
Évaluation :
5

Put more than 1/4 tank of gas in the truck ??

Bradley Richardson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Jhon Montana 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Blakel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dillon Barnard 
Évaluation :
5

not a thing

Robert Newman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Morales 
Évaluation :
5

When I dropped off, they were overloaded... but the lady that was working this location was super helpful, and said she'd take care of it all anyway. First class!

David Natiuk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas Cooper 
Évaluation :
5

Easy to rent and return

Brandon Rossman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn Taylor 
Évaluation :
5

The key was stuck in the lock box. Had to use extreme force to open door. Recommend checking that door opens easily before locking.

Wendy Cerdena 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dick scheu  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSE BALLINGER  |  Expérience générale 
Évaluation :
5

Everything went just as planned. Thank you.

Steve Leib 
Évaluation :
5

The woman at the front desk was extremely pleasant and professional, and made my experience very positive. Merci.

Zoe Steidel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa Lapeyri 
Évaluation :
5

Nothing. staff was very friendly and knowledgeable. The grounds were very nice. Overall a great experience

Glen Mark Willi Christina Smallwood 
Évaluation :
5

Nothing. Very friendly.

Bonnie Graeff 
Évaluation :
5

Good job

Steve Leib 
Évaluation :
5

Station manager worked with me too extend my days! Very helpful! great customer service!

DENNIS ANDREW JONES 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nikkole Haase 
Évaluation :
5

Staff at this location were great to work with. Uhaul phone customer service to change my location drop off were awful. The truck I had also leaked when raining and ruined my piano bench. When I tried to file a claim with uhaul customer service they were horrible.

Charise Brenes 
Évaluation :
5

The help was excellent. Not much to make it better unless you include free gas

Ryan Ralston 
Évaluation :
5

Your web site kept crashing and had it not been for the manager working at the storage shed I would never had got my truck on time and made my move date!

DENNIS ANDREW JONES 
Évaluation :
5

We had a hard time with self check in- other than that it was great

Angela Hutson-Cumpston 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL LEWIS 
Évaluation :
5

From the first time I met these people I was treated like family. Even we we were moving out they were exceptional in helping with everything.

Steve Bradbury  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pam Ickert 
Évaluation :
5

Great customer service! Clean units. Questions about military discount being applied, that they are going to check on Monday.

Andilee Jordan  |  Réservation 
Évaluation :
5

Pick up was quick and easy. Staff was very professional and helpful!

Perry Scarcelli 
Évaluation :
5

Great prices, no contracts, easy to access and staff was helpful Recommend

Deanna Buell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee Small 
Évaluation :
5

Friendly staff. Quick and easy checkout and return.

Michelle Sedgley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Lutz 
Évaluation :
5

Easiest uhaul rental I have had yet!

FRANK BOUCHARD 
Évaluation :
5

Parking was not ideal.

Brandi Mcgrew 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Henig 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie Furimsky 
Évaluation :
2

There is no cell service at this location, which made self serve pickup almost impossible. It took us a full hour to get the self check in process completed because the website kept crashing. We have Verizon so we have good coverage, this was a huge stressor the morning of a move and ate up a big chunk of our reservation time.

Samuel Fredrickson 
Évaluation :
5

An older truck with steering and transmission issues. Over worked ok. Eat a lot of fuel for 40 miles. Suspect vacuum leak effecting transmission and mileage. Great people

Allen Sprague 
Évaluation :
5

Seamless experience no issues whatsoever

Joseph Bergren 
Évaluation :
5

Loved the location and the ability to get in and out with the key card, the management worked with my needs and they were extremely helpful in all ways, hopefully will be able to utilize their facilities again in future. Merci encore!

rich ritola  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colin Cross 
Évaluation :
2

Movinghelp.com was a horrible experience with senza was a horrible experience all of my stuff was ruined and I was double charged mileage.

Julie Hatch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bethany Rohr 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kaylee Kelly 
Évaluation :
5

Worked as expected. The only downside is that they dont prorate early move out dates and associated refunds.

Randall Marbach  |  Expérience générale 
Évaluation :
5

Saved the day! Van was easy to d

Jeanne Firstenberg 
Évaluation :
5

Erica, Camille and Kelsey are all fantastic - very friendly and professional. Will continue to use them for all of our storage/truck rental needs!!!

Kathryn Nawrath  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Rudolph 
Évaluation :
3

The location was okay. but using the online self check in and out was extremely difficult. It took me an hour to get checked in and on our way. It took talking to a customer support person to resolve the issue and get us checked in. Lots of steps to do. Will only use a place that has

Debra Skinner 
Évaluation :
5

Camille has been very helpful and was quick to get back to us when we had any questions or needed assistance. When we had left a message we always recieved a call back answering our inquires. Merci

BARBARA PATEE  |  Expérience générale 
Évaluation :
5

They are awesome!

Joseph Price 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tewodros Tato 
Évaluation :
5

Best Uhaul in the area!

DannyPercich Percich 
Évaluation :
3

the pick up process was quite messy. the emails remind you to "bring your mobile device" but doesn't tell you will need to photograph yourself AND have your passport with you, OR the need to call a person to verify it's really you. i won't be doing that again. also, the person at this office was not there. i had to wait for a long time. my truck was very dirty, i have photos of pieces of tomatoes, lettuce, dirty windshield (i had to go straight to a gas station to clean my windshield as it was borderline unsafe to drive like that). the driver side sun visor is broken and if you move it it flops down onto the driver's face. had to manually put it back together. not quite the experience i was expecting.

Marcos Prolo 
Évaluation :
3

Girl working was very sweet and helpful. Hard to drop of in parking lot.

Leanne Sivara 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don Stose 
Évaluation :
5

Camille, the lady in the office, was wonderful!!!

Mark Andrell 
Évaluation :
5

Thank you your staff were excellent

Maria Gutierrez  |  Expérience générale 
Évaluation :
5

Ridgefield storage is a wonderful facility and the staff is friendly and very helpful! I will use them again.

robin Dibble  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael McInnes 
Évaluation :
3

Would have been great if I didn't get added fees for being over the milage (by very little) and they actually took in consideration the amount of high price fuel I left ....at over what I was given to begin with. But hey your welcome

Tia Pitner-Moore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Bradbury 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BARBARA PATEE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Cook 
Évaluation :
5

Cost per mile is too high. Small trip very expensive. Not a good value.

Aron Uhlig 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Bickel  |  Expérience générale 
Évaluation :
1

Be available when scheduled on time.

Curtis Januik 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick Miyasato 
Évaluation :
2

Upon arriving at location as noted in the contract, personal were off site. Called the number, employee stated we were not schedule to return to their facility. Took a picture of the contract & shared w/ employee. Asked if the contract addendum via conversation w/ employee @ 1-800 # has been noted. She did not have access !?! Had to leave key and contract in the return box. Waited for employee to return, in which she said 10 minutes, waited 20 without her arrival.

Karen Denne 
Évaluation :
5

I asked for a drop location that was open on weekend and this place was not open on Sundays. Not drop off location problem. Problem from pick up rental location

MARK ROBERTS 
Évaluation :
5

It was the cleanest truck I've ever rented. As with every UHaul truck I've ever rented from any location, the maintenance is poor. I'm assuming because of all the poor maintenance experiences I've had, UHaul does not maintain their fleet, which is pretty scary since it can be life or death. This particular truck really needs a front end alignment and have the steering linkage checked out. There were some very unusual vibrations, and clunks while steering as well. I had to keep the steering wheel to around the 10 o'clock position just to go straight. I wish UHaul would take maintenance more seriously, especially with how much they charge these days.

Bryan Castleberry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP CANNADY 
Évaluation :
3

Bands that Ridgefield Washington is the birthplace of U-Haul you would have thought it would have been their Flagship representation even today even though it isn't their headquarter base any longer the place that I returned to had inadequate parking for large trucks and was already full of trucks and no place to park Street side with the trucks so it made it difficult for others wanting to come in to the rental side of the business to get past the truck and into the rental part of the business I should be thinking that out a little more into having more parking space for sure

tom daniels 
Évaluation :
5

Customer counter person was excellent.

Jack Bothwell 
Évaluation :
5

All was great - no way to improve

John Love 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Keller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas Eaton 
Évaluation :
5

Loved using this facility. They were great at answering all my questions and splicing any issues that came up. Going to miss using this facility.

Trent Kellmer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberta Chamberlain 
Évaluation :
5

the lady in office very accommodating and answered questions in a nice manner.

John Crowe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer White 
Évaluation :
3

Truck was muddy and dirty. Ac non functional

Tammy Lopez 
Évaluation :
5

Representative was very friendly and helpful throughout the entire process.

George Kolle 
Évaluation :
4

Get a show room and display some products

Scott Whittington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Lyon 
Évaluation :
5

My rental experience was great. Professional employees, good equipment and 5 minutes from my house. Thanks to all! Steve - Richfield.

Stephen Bainbridge 
Évaluation :
4

Though the location was closed at time of pick up the office associate was accommodating. Overall the pick up/drop off process was OVERLY complicated and the truck had minimal gas and I was struggling to turn certain interior/exterior lighting off site. I would recommend other moving services based on U-Haul most current process.

THOMAS ALEXANDER 
Évaluation :
5

The room was clean & well maintained when we moved in it , the office people were very helpful and friendly. I have already recommended people to use them .

tara & Stephen wannamaker  |  Expérience générale 
Évaluation :
5

Excellent experience. Thank you.

Paul Dupraw 
Évaluation :
5

Very nice staff

vivian smith  |  Expérience générale 
Évaluation :
5

Best customer service around! Fast and friendly

Danny Percich Percich 
Évaluation :
5

As a corporation uhual should embrace prepay for fuel like rental cars do

Matthew Vieira 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Chirdon 
Évaluation :
5

We noticed that toxic detergent was liberally applied to the roadway which will all end up in the adjacent wetland after rain. Please use appropriate chemical for moss. Thanks

ROBERT BICKEL 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marquis Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent McLachlan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN LAVU 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Leadley 
Évaluation :
5

Incredible customer service!! Camille was so kind and accommodating even after multiple request to switch reservation dates. I returned the Uhaul yesterday and have already referred this location to a friend. The only difficult part was after hours key return on part of uhaul website malfunction.

Cambria Prentice-Wattson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILMER TORRES 
Évaluation :
5

Great place! Friendly service. They even helped me with a Uhaul when I moved out. Thanks to the team there it made moving day much less stressfull!

Tracy Skordahl  |  Expérience générale 
Évaluation :
5

The best UHAUL place around. They are super helpful and friendly!

Danny Percich Percich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD WARDEN 
Évaluation :
5

I have been impressed with Ridgefield Mini Storage for a long time. Not only have I rent storage units on numerous occasions, I also rent my U-Haul trucks as needed. The staff is very thorough in explaining my contract with the U-Haul rental and their customer service has always been top-notch. I would recommend Ridgefield Mini Storage to anyone, anytime!

MICHAEL LEMKA 
Évaluation :
5

Overall one of the best storage places I have ever used.

Brian Custer  |  Expérience générale 
Évaluation :
5

This was my fourth time renting at this storage facility. I also rented U-Haul trucks on numerous occasions. The owners and staff have always been courteous and helpful. I know that this will be my go to place for any future storage needs.

Michael Lemka  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Faucher 
Évaluation :
5

It was an easy process and had no issues.

Victor Tucker  |  Expérience générale 
Évaluation :
5

The people at Ridgefield Mini Storage were always very helpful and friendly! I would continue to do business with them but, we are moving out of the area.

DENNIS MCKETHAN  |  Expérience générale 
Évaluation :
5

I highly recommend Ridgefield Mini Storage. The facility is clean, safe and conveniently located. They are affiliated with UHaul and have helped me numerous times with pick up and drop off. Everyone there is extremely kind, helpful and always available. I wouldn't look any further, you hit the jackpot with Ridgefield Mini Storage,

Alana Quann  |  Expérience générale 
Évaluation :
5

Excellent! Superb! Fantastic! Staff and owners is the best!

Carol and Glenn Hart  |  Expérience générale 
Évaluation :
5

We found this storage place to be extremely helpful. We moved to Washington from Georgia and had to do locating a storage unit during a very hectic time. The staff was extremely friendly and helpful over the phone and in person. two thumbs up from us!!!!!

Jim Hunt  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy Vargas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy Gogenola  |  Expérience générale 
Évaluation :
5

I would recommend this storage facility to anyone. On my first day I had a small issue. It was after hours and the owner was there within a few minutes. The issue was resolved right away. That is what I call great customer service.

Joann Boschke  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jess Lantz  |  Expérience générale 
Évaluation :
5

Friendly accommodating staff! Great clean storage. Easy to get giant truck trailer in and around!!!

Robin Baldwin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Morgan  |  Expérience générale 
Évaluation :
5

The electronic billing system appears accurate only on standard end of month billing, but not if you close your account outside of that cycle. It inaccurately indicates you still owe a payment amount even though you are paid up.

Peter and Patricia Moro  |  Expérience générale 
Évaluation :
5

Was able to get checked in and everything pretty quickly

Tamara Ivey  |  Réservation 
Évaluation :
3

We ended up not having the use the storage unit.

Connor Craig  |  Réservation 
Évaluation :
1

There was an error while booking. I did not utilize this space, please refund the charge.

Carrera Rice  |  Réservation 
Évaluation :
5

Erika was warm and accommodating right from the start. She kept our best interests in mind and provided important information.

Chris Schmidt  |  Réservation 
Évaluation :
5

It was close to my house and very clean. The only downside was it was expensive.

Michele King  |  Expérience générale 
Évaluation :
5

Owners/employees were very friendly and helpful.

Rosalie Zering  |  Expérience générale 
Évaluation :
5

Very happy with the services

Tina Wolf  |  Expérience générale 
Évaluation :
3

The storage unit was fine. The area is a little tight. If more than one vehicle was in a lane it was a problem. Overall a nice facility

Paul Quiding  |  Expérience générale 
Évaluation :
5

A great experience!

Stephen Hayes  |  Expérience générale 
Évaluation :
5

new, clean, well managed

James Griffin  |  Expérience générale 
Évaluation :
5

This storage facility is very well maintained. The owners were unbelievably flexible and helpful with my storage needs. I highly recommend Ridgefield Mini Storage.

Ron Morse  |  Expérience générale 
Évaluation :
5

Very good people to with. They will be my go to people for future storage or truck rental needs!

DONALD LEMKA  |  Expérience générale 
Évaluation :
5

The people running this facility are awesome. Great too do business with.

STEVE MORF  |  Expérience générale 
Évaluation :
5

Very accommodating staff and super clean facilities. Will use again if the need arises, for sure! Thanks! Bill & Shelley Gregory

William Gregory  |  Expérience générale 
Évaluation :
4

Loved the cleanliness of the facility and the friendliness of the staff. I would like it better if I could nester and exit without getting out of my car.

Teresa Smith  |  Expérience générale 
Évaluation :
5

Clean, easy access, accommodating, and family friendly.

Brittney Helms  |  Expérience générale 
Évaluation :
4

Knowledgeable and helpful staff, accommodating

DICK WILKINS  |  Expérience générale 
Évaluation :
5

Wonderful place! Very friendly, helpful, and very clean. Merci.

tomara Johnson  |  Expérience générale 
Évaluation :
5

They were amazing. They even offerd to lend a hand loading.

brady post  |  Expérience générale 
Évaluation :
5

My U-Haul trailer reservation fell through and the whole move has been rescheduled. Throughout the ordeal, the woman running the facility remained very patient and was always quick to offer assistance

Terry Perez  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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