Évaluations des clients Ridley's Family Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ridley's Family Market

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BENJAMIN BOWERS F.
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The pickup was great.

Jonathan D.
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I was called the afternoon before the morning I was moving my family that the pickup location down the street moved to a different city. I had to rework my commute back to my family to pickup the rental at Ridleys. I was told by the rep that the store was opened until 11pm. When I arrived at 945pm, I was heckled by the night manager about how uhaul was closed at the store and that I could not pickup the truck. He gave in and helped me out while saying how inconvenient this was to his Incoming freight along with how frustrated he was throughout the whole interaction. My plans were changed because my rental was changed and now I'm being pushed around for a service that I am paying for and was altered not by hand.

Steve W.
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Le client n'a pas laissé de commentaire.

Shannon S.
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The employee was helpful but gave us someone else's paperwork.

Greg A.
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Le client n'a pas laissé de commentaire.

Cliff K.
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Le client n'a pas laissé de commentaire.

Robert B.
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Have someone available in customer service who is knowledgeable and not have to wait 20 minutes for someone to even arrive in customer service. I completed the contactless procedures on the app and had to go into the store to get the key. Waited a long while, as they paged someone to customer service twice. Then he wasn't aware that I needed to pick up the keys. Told me the truck was already rented out to me. The truck did not have a dolly in it, so I had to go back and ask him to get me a dolly. It was a little frustrating.

Kathleen R.
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Le client n'a pas laissé de commentaire.

Darin A.
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Le client n'a pas laissé de commentaire.

Lori P.
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The lady that helped us was not sure how to install the trailer. She didn't review the charges with me and I am pretty sure I was overcharged. I can't figure out exactly what I paid for. She was very confused and seemed rushed or untrained.

Joyce M.
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Again, fantastic customer service.

Luke D.
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Charged for a 3 day rental when we had the trailer for 48.5 hours. Other locations have been more lenient and understanding.

Jeremiah G.
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Application and online website never correlate always having problems with renting trucks

Delores N.
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Le client n'a pas laissé de commentaire.

STEPHEN D.
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Le client n'a pas laissé de commentaire.

Wendy M.
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Le client n'a pas laissé de commentaire.

jeff P.
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Le client n'a pas laissé de commentaire.

jennefer H.
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Le client n'a pas laissé de commentaire.

Sherice G.
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Le client n'a pas laissé de commentaire.

colton T.
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We ask the U-haul in Blackfoot Idaho to hold a trailer and they said they could but didn't then we drove a half an hour to Pocatello Idaho to get a new one we reserved over the phone and the trailer was not there so we had to buy a completely new trailer that barley worked. The people on the phone at U-Haul were very rude and short. Except for one out of the five times I called.

John H.
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Staff was very helpful.

Donald S.
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When I walked in the cashier was bagging groceries which is fine. But then they started walking towards me and stopped to help another customer who had walked up after me. Then the cashier finally came to wear I was waiting and had me step aside to help another customer that came in well after me

Amy M.
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Le client n'a pas laissé de commentaire.

Colton B.
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Le client n'a pas laissé de commentaire.

JARROD E.
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Le client n'a pas laissé de commentaire.

jay S.
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Ken was great and friendly and professional

Roena W.
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Train your employees. Neither was fully trained. They managed though.

BLAINE O.
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Checking in online sped up the check out process. Keep the dollys at the xheck out desk, or closer than the back of the store.

Laurie Y.
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Le client n'a pas laissé de commentaire.

Brooke D.
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Uhaul was filthy inside. We had to sweep and mop it out before loading and the cab was dirty with crumbs all over

laurie K.
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I never used your service. Please check your records. Thankyou.

JON B.
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Clean vehicle

Ridleys M.
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I keep getting confirmation emails from all over the country that I haven't put my name on. No matter what I do to contact to get information on what is going on nothing happens. I'd rather pay more money for another moving service.

Debbie W.
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Le client n'a pas laissé de commentaire.

rose V.
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there was no contract given or not paper work wrote up for customer to have with them. returned on time came in to see about the bill and they said there was no charge and my account was charge I wanted to pay cash. I was told no paper show charging . this sucks. I will not come to this location again.

Stuart K.
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n/a

Daniel H.
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Le client n'a pas laissé de commentaire.

Christine H.
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5th street needs better management and better customer service we went in and couldn't even rent cause the had nothing to rent out yet they had trucks and trailers there in the parking lot ridleys was great

Jeremy C.
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Le client n'a pas laissé de commentaire.

Donald C.
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Le client n'a pas laissé de commentaire.

Aaron F.
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Le client n'a pas laissé de commentaire.

bruce D.
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Put a large U-Haul Sign in the front window of this Grocery Store.

Darlene D.
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Le client n'a pas laissé de commentaire.

rhonda D.
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The service was excellent

Nelson U.
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Le client n'a pas laissé de commentaire.

Roy T.
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This location was extremely difficult to locate. Then the person at this location did not have all the extra equipment I had ordered.

Matthew S.
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Le client n'a pas laissé de commentaire.

Rachel G.
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The customer service representative could not get ahold of any other uhaul store location. The phones kept ringing and ringing with no answer from at least 2 different locations. I ended up renting a truck that I did not want, but had to get because that was all that was available. I tried to reserve a 10ft truck on-line but it would not go through. So, there was not a 10ft. truck available and I had to rent a pickup truck instead. This was a waste of money and time. I had to make several small trips to get my moving done, instead of one large trip. The rental for the pickup truck said $19.95 plus mileage. I ended up paying over $100.00 I felt like this was ridiculous amount to pay, but what choice did I have when it was a last minute option.

Ryan W.
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Le client n'a pas laissé de commentaire.

Tim Y.
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Le client n'a pas laissé de commentaire.

wayne C.
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Perfect

Delfim C.
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Le client n'a pas laissé de commentaire.

tully W.
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If this location is going to run rentals they need to have the people there to assist. I waited far to long, highly irritating.

TIM M.
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Throw in a handtruck..but overall awesome i dealt with Jason at Ridleys and he was great.

BRIAN T.
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Have other people in store trained for uhaul. Had to wait about 20 minutes.

James W.
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Le client n'a pas laissé de commentaire.

MARK K.
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The gentleman who helped me was very good, and tried to take good care of us. However, he needs better computer equipment, and the trailer had old rope and stuff tied to the inside.

GRANT R.
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We were told the "uhaul person" wasn't there and to just drop the trailer off. We did but we felt weird leaving it there, it wasn't very professional and we weren't sure it was a good place to leave it. We weren't offered a receipt at the time but we ended up receiving one via email. I would not go here again to drop off or pick up.

TERESA M.
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Orginial pick up location was Jones, Ok. very poor! Had confirmed the day before (for 10 am pick up) but when I arrived to pick the truck up they asked me to wait for three additional hours. Had to go to another location to pick up a truck.

STEVEN S.
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Very friendly./More people need to know about how convenient the location is and how helpful they are.

Non reviews have been submitted for this location.

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