Évaluations des clients Rincon Market and Fuel

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rincon Market and Fuel

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Roger O. le

Évaluation :

great job, quick in and out.

Sheila M. le

Évaluation :

They were very nice and polite.very helpful with my questions.I would use them again.

Arthur O. le

Évaluation :

Half of the moving blankets were thrown in a heap in the attic and were dirty. Cab was full of dirt, inside of the box was dirty and ramp was full of sand. Did not have furniture dollies and stated he had never heard of them. I called twice before pick up and was told everything was present.

John V. le

Évaluation :

I picked the trailer up on Thurs and returned it on Fri. And even though I rented it for 4 days 2 extra days were added on and I only had it for 2 days, I was told there was no refund

Timothy R. le

Évaluation :

Was charged double for “wrong drop off location.” Drop off local was labeled ”optional” when making reservation and was told by 3 different uhaul employees that it didn’t matter where I dropped truck off. I also never received a call 24 hours to confirm my reservation like was stated upon making the reservation. This may have helped clear up the drop off issue. Also uhaul was returned same day but contract said it was returned the next morning.

Wanda M. le

Évaluation :

Le client n'a pas laissé de commentaire.

stephen Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melissa P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Allen B. le

Évaluation :

Much more friendly than the self serve u haul pickup. They actually asked me to leave and take the trailer.

JAIME R. le

Évaluation :

Great and friendly customer, was very helpful and knowledgeable about the equipment. Thanks for the good service.

Beverly H. le

Évaluation :

Everything was perfect great customer service.

Arcie M. le

Évaluation :

Truck was not fueled to contract terms. Hard copy of contract not provided at rental.

WILLIE H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Janice M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kelvin C. le

Évaluation :

The salesman at the gas station system did not work... he had to call someone else to help in. I spent almost 2 hours at a gas station. Then none of the equipment was ready I had personally had to move trailers around to get to the trailer I was taking. The trailer I had at first one of the tires was locked so it wouldn’t spin like the rest of them. The gas was on “E”. Just a bad experience but I was able to deal with everything myself.

Timothy E. le

Évaluation :

Le client n'a pas laissé de commentaire.

DAVID M. le

Évaluation :

The man at this location was extremely rude. The equipment wasn't clean. There was no help hooking the car hauler to the truck.

Bradley T. le

Évaluation :

We were given mixed information we called about pick up times and was told we could pick up the truck at 8 when we arrived the person said we could not until 1 even thought the truck was sitting in the parking lot. after being on hold with uhaul customer service for over 35 minutes with no answer the guy finally let us take the truck when he realized there was no way someone else had rented the truck for between 8am and 1pm . wasted over an hour of my time for no reason

Steven T. le

Évaluation :

The vehicle need to be looked over. Windshield was very dirty, air sensor bad in Left RR low air lights stayed on. Had to make sure it wasn’t leaking a few times during the trip.

Tim M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Glenn E. le

Évaluation :

Very hospitable. Great customer service

Amber O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

cathy G. le

Évaluation :

Tiur customer service reps should be trained to answer questions correctly. Because I was told I could rent the truck 1way for 24 hrs and apparently thats not true. I'm thinkimg that is a way to scam people or not training your employees correctly. Because I was told several things that were incorrect until you charged my card. I am very unpleased with how things were handled. And all I got was I'm sorry it's im the contract. Maybe your emplyees need to read tbe damn contract so the know to tell people the correct answers

Julius S. le

Évaluation :

None

Diquietta W. le

Évaluation :

Le client n'a pas laissé de commentaire.

sandra D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Victor W. le

Évaluation :

Le client n'a pas laissé de commentaire.

ana P. le

Évaluation :

Le client n'a pas laissé de commentaire.

John B. le

Évaluation :

Fix your website...very misleading on equipment rental charges!!!

Tonya B. le

Évaluation :

Le client n'a pas laissé de commentaire.