Évaluations des clients Robert & Bevs Truck Accessory Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Robert & Bevs Truck Accessory Center

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Lori R. le

Évaluation :

The backs of the trucks really need checked for things that will stain items being moved.

Corey B. le

Évaluation :

The mobile pick up is difficult.

Adam J. le

Évaluation :

It was just an after-hours drop off. It was easy to find the key box. No problems there. I am disappointed that I returned the truck with more gas then I got it and was still charged $12.75 for gas. U-haul should be paying me for the extra gas I left them.

Michael S. le

Évaluation :

The staff at Robert & Bev's were polite and helpful.

Wesley C. le

Évaluation :

We had made a reservation on line a few weeks ago for today. My original request was for a pick up in Home PA at 8:00AM. We were on a time constraint and that time and location was convenient for us. Then we received a call on Thursday, two days before we were to pick up the truck and informed us there was a change of plans and that we would have to drive 20 miles out of our way to pick up the truck and that facility was not going to be open until 9. They did upgrade our truck and gave us additional miles, but the point is why do we even make reservations with UHaul if they cannot guarantee the reservation? Obviously this business doesn't have any regard to making it convenient to their customers. When you are trying to coordinate your schedule, especially when you are moving, I do not appreciate UHaul throwing a monkey wrench into the timing. Luckily I did contact this business and the owner was very accommodating and opened up his business early for us this morning so we could make our appointment. I have no problems with the pick up place in Indiana, they were more than accommodating. This entire process of renting a UHaul was more than frustrating. There should be more UHaul's available or do not give customers the impression that they have a final reservations when that is definitely not the case.

christina d. le

Évaluation :

Was a last minute rental, and they were very accommodating!

Trent N. le

Évaluation :

The truck ran well, but it was a rainy day and the water poured in the cab of the truck all over the drivers seat and steering wheel and dash. It also leaked in the box of the truck. my box springs got soaked and some boxes got wet. I would not want this truck ever again. And I still paid full price for all these headaches.

John C. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOHN C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Douglas K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tammy W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Diana H. le

Évaluation :

Le client n'a pas laissé de commentaire.

kathleen m. le

Évaluation :

Le client n'a pas laissé de commentaire.

TED S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Judi G. le

Évaluation :

Salesperson was also very kind and helpful.

Wilhelm N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laetitia j. le

Évaluation :

The associate was very nice!

Danita H. le

Évaluation :

I was originally scheduled to drop off the truck at a different location. Once I arrived, they refused to receive it. So I had to go to Robert and Bevs. Then three days later, the original place called me asking when I was going to bring the truck...really?!

Kathy M. le

Évaluation :

Le client n'a pas laissé de commentaire.

charles s. le

Évaluation :

Nothing

Scott G. le

Évaluation :

Truck was very dirty on the outside. It should have been hosed off before I came to pick it up. The winfows an mirrors were also very dirty. Finally, the drivers side winshield washer fluid was inoperative. ( passenger side worked). Sugestion...clean off the truck and do an inspection before renting it out!!!

Mike A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bill D. le

Évaluation :

I was truly satisfied with the service and friendliness of the people I dealt with.

Kevin P. le

Évaluation :

You should not be charged for mileage at all.You should only be charged for gasoline. Insurance fee should be refunded if no incidents or accident.

timothy p. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jerry U. le

Évaluation :

just wish that you had a 4 hour rate instead of having to pay for 24 hours. I picked up the tow dolly at around 9:15 am and had it back at 11:30. Which it circumstances worked out you could have rented it out again on the same day and made double.

Mike A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Emory P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jerry U. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis S. le

Évaluation :

Was closed when i dropped off.

jerry h. le

Évaluation :

Le client n'a pas laissé de commentaire.

william s. le

Évaluation :

Le client n'a pas laissé de commentaire.

bernie m. le

Évaluation :

The business place was clean, truck was clean, and everything was carefully explained to us, since we were renting over a weekend. Possible return on Sunday, which we did. Have not yet received Final bill. Good job. Bernie May

THOMAS L. le

Évaluation :

did the pre check-in online only took a few minutes at pick up and I was on my way, Great service.

Kevin G. le

Évaluation :

Le client n'a pas laissé de commentaire.

renee b. le

Évaluation :

This is an awesome service. It saved so much time with my move. Thanks!!

ellen o. le

Évaluation :

Le client n'a pas laissé de commentaire.

iris m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Phil T. le

Évaluation :

This is not a reflection on the location where I picked up the truck. It's about the U-Haul location on Broad St., Johnstown, PA where I reserved the truck. I made the reservation over the phone. No one told me that the truck might not be available there. The day before I was to get the truck, I received a voice mail informing me that the closest available truck was in Indiana, PA, a location 20-some miles away and that location did not open until 2 hours later than the Broad St. location. I called the Broad St. location. I was told they would see if a truck could be brought to their location but they never called me back to let me know one way or the other. Additional mileage was added but I still had to pay for the gas and drive the truck from Indiana, PA to Johnstown, PA. Instead of U-Haul making the effort to have trucks that are reserved available where the customer reserves them, U-Haul is putting it on the customer to go to the location most convenient to U-Haul and the customer pays for the gas and spends the time to get the truck where it was supposed to be in the first place. The Broad St. location had high ratings. They won't get them from me. I will not use them nor recommend anyone else to..

Evan F. le

Évaluation :

Le client n'a pas laissé de commentaire.

jeff f. le

Évaluation :

They did outstanding from the beginning to the end. Well done

Bonita H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Linda s. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis L. le

Évaluation :

Dirty and no one was there.

Jorge v. le

Évaluation :

Le client n'a pas laissé de commentaire.

john s. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cristina S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anita S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jolene S. le

Évaluation :

Le client n'a pas laissé de commentaire.

PHILIP P. le

Évaluation :

Unit had just arrived. Asked if they checked tires and they said yes. One tire of four had only 12 pounds . Thankfully a slow leak but had to constantly check it and add air.

Russell C. le

Évaluation :

n/a

jim s. le

Évaluation :

service was great Good experience

bill r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nancy D. le

Évaluation :

Le client n'a pas laissé de commentaire.

paul I. le

Évaluation :

It was 45 miles from my home but U-Haul gave me a $50 credit, 50 extra miles and an extra day rental to compensate so no problem with the hour drive to pick up the truck. The guy who helped me with the contract and assigned the truck was very courteous and helpful.

Elizabeth J. le

Évaluation :

lower the mileage rate.

Richard J. le

Évaluation :

Nothing.

Shayna C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jed G. le

Évaluation :

The right rear tire had a leak in it when i recieved the equipment. It was at less than half pressure by the next morning and during the trip it was down to half pressure at every gas stop (250 miles). I think that should have been caught before I received the trailer.

ron r. le

Évaluation :

Need to install a hitch swival Jack on your motorcycle trailers. The trailer is not that heavy but it would be helpful and safer.

Connie M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rick H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charise M. le

Évaluation :

Friendly, quick, and easy service. I called, picked up the truck an hour later, was given very clear instructions, dropped the truck off and was charged exactly as expected.

Rob R. le

Évaluation :

Very friendly staff, well-informed, very helpful. I would highly recommend them.

Gary M. le

Évaluation :

Great location. I talked with the office on Monday they were very helpful.

Laura K. le

Évaluation :

After moving our oldest daughter into her first college apartment with a pickup truck and car, we decided to move our youngest into her apartment with a 15 foot UHaul truck. The staff at Robert and Bevs were excellent. This was by far the EASIEST way to move! I would use Robert & Bevs and UHaul again in a heartbeat!

Rodney L. le

Évaluation :

Le client n'a pas laissé de commentaire.

sheila f. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas B. le

Évaluation :

Le client n'a pas laissé de commentaire.

. le

Évaluation :

Le client n'a pas laissé de commentaire.

bryan M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan C. le

Évaluation :

They have two different lock boxes . One is on the side of one building and the other on another building. I had the truck for a much shorter time than expected and was still the same price.

sandra g. le

Évaluation :

The worker was on the telephone the entire time he was checking me out...my impression was his location wasn't making any money so he didn't care.

RYAN G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laura W. le

Évaluation :

Staff was pleasant and truck ready when i got there even with the snow storm the night before. Great experience.

paula r. le

Évaluation :

the website was a nightmare, customer service was terrible, I got charged for 2 days because of the horrible customer service and not adjusting the time I was able to leave the lot, NEVER AGAIN!!!!!!

kevin b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amy R Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas S. le

Évaluation :

Le client n'a pas laissé de commentaire.

James N. le

Évaluation :

Le client n'a pas laissé de commentaire.

James P. le

Évaluation :

Le client n'a pas laissé de commentaire.

laura r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brandon W. le

Évaluation :

The truck was dirty and had bugs all through it.

Rene M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark M. le

Évaluation :

Truck was ready and clean. Personnel at the vendor were polite, professional and attentive.

Lisa B. le

Évaluation :

Le client n'a pas laissé de commentaire.

John M. le

Évaluation :

Le client n'a pas laissé de commentaire.

James P. le

Évaluation :

Le client n'a pas laissé de commentaire.

bob r. le

Évaluation :

Your service was awful!!!! Your company charged our credit card twice and have yet to be reimbursed. The gentleman, if you can call him that, which was running the office was extremely rude and ignorant when we returned the Uhaul. He did not want to take the time to find out what the problem was and why we were charged twice. You can bet your bottom dollar if a uhaul is every needed again, it will not be thru Robert and Bevs, nor will it be a uhaul service. I will find a pick up truck.

john j. le

Évaluation :

Le client n'a pas laissé de commentaire.