Customer Reviews for Robert & Sons Lawn Care
(U-Haul Neighborhood Dealer)

301 évaluations

735 Brooklyn St   Morrisville, VT 05661

(802) 888-1831

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: 9 am–12 pm
Heures d'ouverture spéciales
  • 7/4/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(802) 888-1831

735 Brooklyn St
Morrisville, VT 05661

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: 9 am–12 pm
Heures d'ouverture spéciales
  • 7/4/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY F 
Évaluation :
4

I've rented two U Haul trucks in the past 8 months and the windshield wipers on both of them were not in good shape. Fortunately I didn't have any rain either trip, but likely would have had to stop both times as it could have been dangerous to drive the truck with these poor windshield wipers.

Todd L 
Évaluation :
5

Very friendly and easy to work with.

ANN b 
Évaluation :
4

Super smooth return. Friendly and easy.

Braden K 
Évaluation :
5

It was a pleasant experience thank you !!!99

RICHARD Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher B 
Évaluation :
5

Great location, will rent there again for my next move in Vermont.

NilsJohan A 
Évaluation :
5

It was a pleasant experience

richard w 
Évaluation :
3

Truck cab was filthy and smelled like cigarettes.

John G 
Évaluation :
3

Seems a weekly renter of this same truck only leaves 1/8 of a tank of gas. Seems kinda low I put it at 1/4 This gives a person about 60 miles. The woman who rented me the truck was great!

Mitchell H 
Évaluation :
5

Very friendly and helpful service.

Grayson B 
Évaluation :
3

Great jobs guys we made it great riding truck.

Jason C 
Évaluation :
5

Put washer fluid in the truck

Sal C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederic B 
Évaluation :
5

Everything was great! Very helpful and friendly customer service. I would definitely rent from here again!

Jordan N 
Évaluation :
2

After driving 50 miles to pickup truck because not available where I reserved, truck dirty and 1/4 tank of gas

Strickland W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike T 
Évaluation :
4

Very kind and friendly service. I like checking-in at the counter here because I know I'll be taken care of! Great vehicles, convenient. Second time renting here, will do again!

Danika F 
Évaluation :
3

Nice people. Knowledgeable. Truck was filthy and stank

Frank H 
Évaluation :
3

Both employees were very nice and knowledgeable. Both the truck and trailer were filthy. Truck had cigarette ashes all over and stank.

Frank H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David i 
Évaluation :
1

Horrible in every way.wrong truck. Massively overcharged. Need to get my credit card company involved.

nancy d 
Évaluation :
3

First, it is UHAUL corporate that led me to have the worst customer service experience in recent memory, not necessarily this location although this location may have been 1 % culpable, but really UHAUL corporation utterly lost my respect and I don't know if I will EVER support this company again and I have used UHAUL many times over the last 30 years for multiple moves. Here are the details as to my crappy experience: 1) Booking the reservation, there is WAY TOO MUCH focus on selling additional products that I don't care about. From preselecting additional services I don't want, on multiple pages through the booking process, clearly making it difficult to find the "No thanks, link on the page", it just screams with desperation that your company is trying to get people to purchase things they don't want and I bet some customers end up buying things they don't intend, like older customers, who are less internet savvy, have difficulty with vision, this is who ends up getting scammed and it does indeed smell like a scam. 2) After dealing with the annoying upselling services I didn't want, I had selected a pick-up location that made it abundantly clear they had a trailer that would work for me. UHAUL apparently knows where they have trailers and where they don't. Your website allowed me to select a drop off location that hasn't been accepting drop offs since April of 2023! It didn't tell me this was a problem at the time the way it could inform me they didn't have a trailer at location X or Y, but simply allowed me to choose it with no further indication that there would be any problem. At the time, I did NOT know this location was not accepting returns, but only later. Keep reading. 3) In the booking process, I believe I agreed to terms/conditions/etc and then paid the fee to rent the trailer. I knew my pickup location, my drop location that I had selected, I knew the time of pickup, I knew it was a 6-hour rental. All of this was known at the time of booking. 4) I go to pick up the trailer in Morrisville. The friendly woman there proceeded to begin asking me all the same stupid upselling questions I had already worked to decline in the web booking. I interrupt her and say I've already answered all these questions when I booked and she informs me I have to ask these as a requirement of checking out the trailer. Again, more upselling annoyance, wasting MORE of my time, wasting HER time, and making UHAUL appear desperate, greedy, and incompetent. 5) The kind woman at checkout states that I'm returning the trailer tomorrow at the Morrisville location. Again, I've already entered this information in the reservation so why on earth doesn't she know it? UHAUL appears incompetent, again. 6) I inform the the kind woman that, no, I will be returning the trailer to Lyndonville, exactly where I selected I would be returning it when I made the reservation online. She states that when I drop off the trailer, to call the merchant and leave a message on their voicemail that I have left the trailer. I agree that is reasonable. 7) Kind woman says you have to confirm the tag number on the trailer and we finish up the process inside. I see a text come through on my phone with this tag number visible, but I don't open the text as I'm thinking it only contains the tag number and wasn't advised that there was anything else important in it. I have already booked online. I have already paid for the trailer. I already have drop off instructions from the woman. I have ZERO guidance that anything of importance would be in there that would affect my order or cause me to reconsider it. Kind woman doesn't say you should double check your reservation, because, well.....we just went over all that and it appears crystal clear where I'm returning the trailer. 8) We go out and verify the tag number, she hooks up the trailer to my vehicle. I have no further questions, so I drive away. I head to my next stop in Eden to pick up what I needed. I then head back to my home to unload the contents. 9) At my house while unloading, I get a text from UHAUL asking me to click a link, and alert them of drop-off date/time so "we can provide for the next family." While on the surface this sounds lovely, it's annoying as hell. I've rented the trailer for 6-hours as best I know. I've just confirmed on pick up WHEN and WHERE this trailer was going to. For me to be interrupted from doing what I'm doing so that UHAUL can potentially make another sale that day of the same equipment when YOU already had all the information is rude, selfish, and just stinks of complete incompetence to respect your existing customers, but based on what happened next, that appears to be the corporate mantra. 10) About the time I'm ready to bring the trailer back, I decide I'll double check the drop-off location as there are 2 different locations in the past I've used in Lyndonville so I go looking at my receipt and it says drop-off in "Lyndonville." I've screen shot this and I know it still says this, because that is what I chose at the time of the online booking. But it doesn't say exactly where so at that point, I see there are other emails from UHAUL so I start looking at those. That's where I discover that UHAUL stated I am not dropping off in Lyndonville, but 20 miles and 30-35 minutes away in Orleans. I'm caught by surprise by this and clearly feel there must be some misunderstanding because I know I didn't choose that and I would NOT have booked the trailer if that had been the case. I call UHAUL and speak to a woman on the phone who informs me I have to bring the trailer to Orleans. Well, I didn't choose Orleans and that's not the service I paid for. I tell her the trailer is going to go to Seth's automotive in Lyndonville, 99 % likely the one I chose at the time of online booking which is just 5 miles from my house. I have my son's birthday activities to get ready for and I have NO time to be making an unplanned trip to Orleans. The woman says I'll be charged for bringing back the trailer to the wrong location. I inform her that if I'm charged for anything of the nature I will be filing a lawsuit. She informs me because I've threatened a lawsuit she has to end the call and abruptly hangs up. 9) I bring the trailer, good to my word, to Seth's Automotive. I try to use the UHAUL after hours return website/app, but there is NO cell service so I give up, call Seth's, leave a message on the machine as the kind woman in Morrisville guided me to do and drive away. This was Saturday later in the afternoon. 10) I receive a call/voicemail about 7:45 in the morning from UHAUL wondering where the trailer is. Again, you should've known this as I told you where I was bringing it, the same place YOU ALLOWED ME TO SELECT FROM AT THE TIME OF BOOKING. I call the man back and I inform him it is at Seth's automotive and he informs me I need to bring it to Orleans and that I will be charged late fees, extra rental day or whatever. I inform him that I did not create this problem and was led to believe every step of the way right up till when I was going to return the trailer that my drop off was in Lyndonville. He, rudely in tone, informs me I signed a contract and that UHAUL is able to change the drop off location. I inform him that is a deceptive and fraudulent business practice and that I am not authorizing any charges other than the original amount on my credit card to be paid to UHAUL and I will contest any charges. He then informs me that the Seth's location isn't even renting or accepting returns of trailers. I ask the man why then, UHAUL would allow booking a trailer and offer a drop off destination that doesn't exist. He states, that I should've read my contract more carefully. Apparently the contract he was talking about was another text message I didn't even see come in because it was sent with the Trailer Tag number text that I never even opened because I saw it on the preview screen of my phone. Further, I had just gone over the drop off instructions with the kind woman from Morrisville who told me to call Seth's and leave a message when I got to Lyndonville. But according to rude man's logic on the phone I was supposed to ignore all that, stop what I was doing, and to read a wordy legal contract that I didn't have knowledge of receipt, that was completely contrary to what I had booked as a drop off location, and completely contrary to what the human being in front of me had just told me about how to drop off the trailer at Seth's, but it was still my fault. I told the guy that we weren't going to be agreeing on this. 11) Given the piece of information that Seth's wasn't accepting returns, and that I have also been a satisfied customer of Seth's automotive, a well respected and well run auto repair shop in town, I now feel bad they have had this trailer left in their parking lot through NO fault of their own. I tell the rude man on the phone I will pick up the trailer and bring it to Orleans later in the afternoon once I was finished with work. 12) Seth's Auto calls me just minutes later and I confirm with them that yes, they are no longer accepting trailer returns. I apologize for my part in NOT knowing that until just moments earlier, and that I would remove the trailer from their property that afternoon. 13) I go to Seth's in the afternoon, and just out of curiosity, I poke my head into the office and speak with the woman because I'm curious just how long they have NOT been in the business of accepting returns or renting trucks/trailers. She informs me they stopped providing those services in April. Doing the math, I realize that was 10-11 months ago, but there goes UHAUL asking me if I want that as a drop off location when I book the reservation. THAT IS UTTER INCOMPETENCE. UPDATE YOUR WEBSITE UHAUL AND THESE DISASTERS COULD BE AVOIDED AND YOU WOULDN'T LOOK LIKE A BUNCH OF MORONS THEN BLAMING THIS ON THE CUSTOMER. 14) I drive the trailer to Orleans, 35 mintues, 20 miles, 2 gallons of gas worth and meet the owner, Joyce, of Croteau's Auto Service and UHAUL. She checks me in. I help her inspect the trailer. Then I have to explain the pathetic story from above. She sees that I am honest, genuine, had no-ill intent, and I ask for her help in avoiding any excess charges from UHAUL outside of what I signed up for. It takes some 10-15 minutes waiting in her office for her to pull up the billing information and so on. In the meantime another customer shows up and he needs help getting his rental out on to the road and Joyce states she'll call me back as she has to call her boss and get approval to waive the charges. I thank her for her kindness and head home. 15) I get home about 35 minutes later. There is ZERO cell service between Joyce's shop and my house, but when I pull in, I check my phone and there is a voicemail from Joyce stating that she was able to take care of the extra charges and to give her a call if there are any other issues. I feel my faith in humanity is restored by the good faith act of Joyce. 16) In review of this whole matter, it is just mind blowing how UHAUL corporate is behaving. I inherently felt battered by over the top marketing and that the website experience was deceptive to the point some users will have difficulty avoiding extra charges. It is a waste of time. How about 1 big ad to "click here if you need blankets, help moving, additional products" instead of a constant barrage at every page and then again with all the same stupid questions when we pick up the rental vehicle product? It leaves a very bad taste in the mouth. I felt betrayed and deceived and quite frankly I was. I was deceived that I would be able to return my rental product to Lyndonville when no such drop off existed and Seth's has been closed to UHAUL trailer return for some 10-11 months. This spells ignorance at best, but I think it's just plain old deception. UHAUL sends me a text in the middle of this asking when I'm going to return the trailer as described above so you can get the next rental out so you can book and try and upsell the next customer in the middle of my rental when I'm busy moving stuff! That's just rude! I've paid for the trailer. You have a rough time of when I'm returning it, go with that information and if you want it sooner so you can make another booking, WHAT IS IN IT FOR THE CUSTOMER? When the conflict of the drop-off location revealed itself to me, I was informed by 2 UHAUL Corporate/Customer service people that this was my fault, that I had made some type of error. That's just ridiculous. 16) I feel terribly bad for the good people who are trying to act as merchants/franchise owners with UHAUL. Your electronic web platform does NOT communicate clearly with these people and they are left repairing the damage that is created by the inaccurate information on your website as they are the face of UHAUL and probably the only reason why UHAUL even stays in business. I hope you are prepared to slide down and lose market share because if these business practices continue, word of mouth spreads way too quick these days. 17) This is going to make a lovely YouTube documentary about how NOT to do business and to inform consumers of the absolute stupidity that is enveloped in your current business model and practices that just stinks of corporate greed from start to finish. Perhaps a new marketing slogan of, "You haul and lift, and we'll help bend you over" I think it's a dead ringer. What say you? Finally, again, I don't think either the Morrisville location nor Orleans had anything to do with this unpleasant experience. This was the result of shady, bait and hook, business practice, deceptive upselling, hidden wordy contracts designed to optimize UHAUL corporate's bottom line. Then they have a blanket of CSR people who are trained to deliver their crappy news and tell you that you've signed a contract and you're liable for any extra charges and they are rude....probably because they get calls from irate customers all day. I don't mind UHAUL making money. They provided a trailer. It works. But they made a mountain out of a mole hill and I've never been treated so terribly bad as a customer. I seriously would consider investing in a law suit if Joyce had not been able to get those charges to go away as a matter of principle.

Jonathan S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HILARY W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark F 
Évaluation :
3

The have Uhaul not try to scam people out of money by telling them one price then when they go to pick up charging another.

taylor O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debora S 
Évaluation :
4

HAVE MORE ALLIANCE DOLLEYS. THE DEALER(ROB & SON IN MORRISVILLE, VT.) WE USED WAS GREAT TO WORK WITH!!!

Neal D 
Évaluation :
1

Friendly customer service.

Kyle B 
Évaluation :
1

This by far was my worst experience with U-Haul. I rented a U-Haul in the town that I live in because I was moving not even 2 miles away. What should've been maybe $30 altogether for a 10 foot truck cost me almost $200 because they kicked me an hour away from where I was meant to be.… Not just that but when I picked up my U-Haul and when I dropped off my U-Haul they were U-Haul available at the location. I wanted to rent to begin with which would've save me $70-$100. I definitely would not recommend U-Haul again ever to anyone else I know. It felt like nothing more than a scam to get more money out of me because I was traveling in town. Definitely just gonna do Penske next time.

Chelsey B 
Évaluation :
5

they were quick and ready to go

Kevin F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

penny b 
Évaluation :
4

Le client n'a pas laissé de commentaire.

timothy s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber B 
Évaluation :
5

Greeting, I received excellent service both on pick up and return. Very polite and responsive. I will use them in the future.

Jay C 
Évaluation :
3

I was told by the woman working there that I could return the truck after the designated drop-off time without being charged because the location would be closed at that time. I was charged for a second day after returning the truck about 1 hour after the assigned drop-off time

Erik E 
Évaluation :
5

Fully met expectations

Paul S 
Évaluation :
3

A quicker and easier way to retrieve key from lockbox..

heike h 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gertrude M 
Évaluation :
5

The young lady who processed my rental went out of her way to help me check my moving truck out and in. Moving can be exhausting, and every little bit of help along the way can make or break an experience. She was exceptional.

Milagros E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carole R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bryan m 
Évaluation :
2

The exterior of the truck was very dirty, and should have been washed. The driver's window handle fell off when i tried to open the window. The staff was very friendly and treated me very well.

Steve D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean B 
Évaluation :
1

Vehicle was not even close to roadworthy, equipment was less than functional, window crank fell off onto floorboard and caused me to fall HARD onto asphalt causing a concussion and tweaked neck, gas was less than they said it was, lots problems not to mention pain I will not rent from your company again after this. I either get my money back ASAP or I go to a lawyer

beverly m 
Évaluation :
5

You guy's were amazing!!!

Julie B 
Évaluation :
3

I tried to do a self return, but the website couldn’t find my location.

Daniel G 
Évaluation :
1

I arrived in the afternoon to return my trailer and found that the location was closed. I was surprised to find out that I was going to have to unload the trailer from my tow hitch for the first time. I had to do an online return which requested me to download photos of the condition of the trailer. Then, the app would not allow me to download the photos. The entire experience took much longer than necessary and was extremely inconvenient. Normally I would be dropping off my trailer and gone in 15 minutes or less. This took about an hour.. A very disappointing experience.

Melanie S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary L 
Évaluation :
5

Easy and quick! Friendly!

Jennifer A 
Évaluation :
1

The back of the uhaul was covered in trash liquid (which smelled so disgusting and was so sticky), broken glass and bullet casings EVERYWHERE inside. There a live 0,22 round and broken glass on the ramp when we pulled the ramp out. This was extremely unacceptable for a vehicle that was intended for moving, especially furniture and other household items that could easily get ruined by the mess left inside the back of the truck.

Alaysha G 
Évaluation :
4

Opened early to accommodate my needs which was very helpful!!!

Bernard A 
Évaluation :
1

Dropped off equipment night before return date. Called the following morning to confirm all was set. Told everything was confirmed and equipment received. Then for the next two days received calls from U-Haul about the status of my equipment return date. Called them site and left a VM, no call back and no verification that I was refunded for this error as I was receiving invoices for additional charges

Michael S 
Évaluation :
1

I reserved a 26' truck over a week in advance and was told it would be there. I called the day before I needed it and they said the 26' would not be there and they had me all set with a 15' truck. No one notified me of this and a 15' truck wasn't what I needed. I also did the 24hr pickup and that didn't work, luckily someone was at the shop to help me. The truck was also left with only a 1/4 tank of gas. Overall, communication was terrible. They changed my reservation without telling me which caused me to need multiple trips to my destination costing me mileage $.

Justin M 
Évaluation :
2

I returned my truck and an employee took the key. I then received 2 calls over next 2 days asking when I would return the truck because it had not been checked in properly.

Ben G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Logan M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hanna A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john f 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Al C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stuart k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G 
Évaluation :
5

Easy drop off experience. The staff were helpful and friendly.

Matthew G 
Évaluation :
1

The counter person on duty was eating lunch when I arrived, that was clearly the most important thing going on at that time. No one bothered to look at the vehicle I dropped off, other than to look out the window and see that it was in the yard. I made it a point to over fill the fuel tank by a gallon or two to avoid excess charges (the customer is normally given a warning at incoming inspection if the fuel level is under) at turn in of the vehicle. Now, on my final bill. when I am not there to ask a question or get an answer I am billed for low fuel level on return of the vehicle. Also, the noted turn in time is listed as after 3:00, that is totally incorrect. The vehicle was in the yard before 1:00, did I mention lunch? A shop such as this really gives you a bad name, there are too many other options out there for this to be acceptable, as a customer I am gone.

Rich P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron M 
Évaluation :
5

I was treated and taken care of very well.

Michael A 
Évaluation :
2

To high price

Geannie S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret W 
Évaluation :
5

Perfect experience! Helpful, friendly, and polite.

Jill P 
Évaluation :
4

I returned the equipment in the overnight drop box so I had no interaction with anyone from the location. The after hours check out was swift and conveniently located 1/10 of a mile from where I moved to

leslie h 
Évaluation :
3

desk is in the back of what is a showroom, it was dark, it did look like they were in the process of changing out seasonal products so that is probably why it was disorganized.

Robert R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita G 
Évaluation :
5

Everything went smoothly, returned it a couple hours early and they even helped to put it back into position. Got a call several hours later from Uhaul asking when I was planning on returning the trailer, to which I replied I already did. So other than that little kerfuffle everything was excellent.

Thomas B 
Évaluation :
5

The UHAUL return site was closed so i checked the truck in on the website.

Randall B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda W 
Évaluation :
5

Nothing, and Zach is quite a gentleman.

Carmen T 
Évaluation :
1

I had the truck for only one day and they charged me 3 days and hidden fees. I'm still trying to get my money back.

Diane H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt n 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tyler H 
Évaluation :
1

Employee hooked the trailer incorrectly and did not secure my vehicle. I drove over 50 miles before realizing and I had to called roadside assistance. She could have caused significant property damage and bodily injury. Needless to say I will never rent from uhaul again.

Catherine W 
Évaluation :
2

On 1/18 I scheduled for 24/7 pickup on Friday 2/3. Thursday I got a text saying it won't be ready until 9 am. They have the key boxes on the side of the door for 24/7 pickup so they must have the option. They didn't have the dolly I reserved on 1/18 and the truck was snow covered and hadn't been started or warmed up. I thought 2+ weeks was plenty of time for them to have my simple request available for me. You can tell they couldn't care less about the U-Haul side of the business here. The person at the counter who helped me was friendly so that's good!!

Scott P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carol m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann l 
Évaluation :
5

Prompt, friendly, helpful.

MICHAEL M 
Évaluation :
5

Quick, easy, helpful service

George J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stuart k 
Évaluation :
1

1st - I first called and confirmed my rental and was told they didn't think they had a truck for me since they only have one truck. I called uhaul and got that fixed. 2nd - I called the business the morning of my rental to reconfirm everything was all set for my after hours pick up including my extras and was told everything was ready to go. I arrived and there was no dolly & the gas was on empty. I went and got $23 in gas only to find the gas gage was broken. I did call the business the next morning about a dolly when they opened where a they claimed it was there when he left and he'd need to watch his cameras to see what happened as there is a homeless problem in the area. He also claimed to check their other truck and that one also did not have a dolly. When I returned the truck (after hours) I was charged for the gas I already put in - this is more of a uhaul issue than the location.

Tammy A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

QUENTIN H 
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