Customer Reviews for Robert & Sons Lawn Care
(Concessionnaire U-Haul dans le voisinage)

185 évaluations

735 Brooklyn St   Morrisville, VT 05661

(802) 888-1831

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(802) 888-1831

735 Brooklyn St
Morrisville, VT 05661

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Pretty easy check in and out.

Michele L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonny B. 
Évaluation :
1

They were so rude in every way from the time I got there till I dropped it off they falsified information on the gas and mileage and uhaul refusing to give me a refund of any sorts not happy with the location or uhaul them selfs at this point

Anthony P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary A. 
Évaluation :
4

CAB WAS A BIT DIRTY AND THE STORAGE SECTION WAS NOT PREVIOUSLY SWEPT OUT.

JUSTIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole D L. 
Évaluation :
3

The staff was nice, but did not provide a paper could of our contract which made our return difficult to do.

Nicole M. 
Évaluation :
5

Nothing. The guy did great.

Lyndsey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Derek S. 
Évaluation :
5

Make on-line availability more up to date.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

the van had all season tires and not winter. This rental place is well with in The snow belt . NOT puting proper winter tires on your rental not only puts me (the renter) at risk but also the general public. Very disappointed in uhaul.

Zebulon M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harlan M. 
Évaluation :
5

Excellent service à la clientèle. Owner held onto my reservation even after I was 4 hours late. He handled everything.

Darrell M. 
Évaluation :
5

We did a drop off after hours so we did not see anyone

James C. 
Évaluation :
5

Great service at this location, thank you!

Jesse S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHNPAUL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary A. 
Évaluation :
5

Rapide et sympathique

Kipp V. 
Évaluation :
5

Great Job

Richard L. 
Évaluation :
2

Online pick up was the issue, left a 1 hour and 15min behind schedule because lockbox was not set up.

gary C. 
Évaluation :
1

Get trucks that. Are better maintained, box leaks, throttle for engine damage

Ray H. 
Évaluation :
5

The windshield wipers need to be replaced and there seemed to be a leak in the upper part of the truck, otherwise the truck was fine

Heidi P. 
Évaluation :
5

Everything was great. We were very appreciative of the service provided.

Nathan L. 
Évaluation :
5

Nice van, nice folks to do business with.

JESSE G. 
Évaluation :
3

I reserved to be picked up in Burlington then got a notice the night before that we had to travel 1 hr and 10 min away to pick up the trailer at a different location… we were not happy about that! 😡

Mary M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer H. 
Évaluation :
1

You screwed me, nothing you can do will make me use Uhaul ever again

Adam A. 
Évaluation :
3

Truck smelled awful. Someone smoked in the truck before our use. The truck also may be nearing the end of its life. The transmission didn't sound awesome.

Jennifer M. 
Évaluation :
4

The guy who handled my rental (sorry, don't know his name) was quick, competent, and very easy to deal with.

Michael D. 
Évaluation :
5

We are very happy..Great team at Robert and Sons. Everything went very smooth….no issues

Rudy C. 
Évaluation :
5

Great Job

Richard L. 
Évaluation :
5

With a pandemic still going on, the van should have ben sanitized. I cleaned old soda and other filth off the dash, doors, etc, when I got it home. That said, the rest of my long distance furniture moving experience was flawless.

Susan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENARD W. 
Évaluation :
1

I was given a truck 100 miles away from my location. Although I was told that was the agreement when I signed up, it was not made clear to me.

JOHN C. 
Évaluation :
5

Great Job!!!

Richard L. 
Évaluation :
5

I was very impressed with the great attitude, customer service & knowledge of the staff. They were very helpful at pick up & drop off. I will definitely recommend them to friends and I will rent there again

Edward F. 
Évaluation :
1

I requested mobile pick-up, and apparently that wasn't an option...even though my email confirmation said so. Also, the van was dirty and the U-Haul rep was rude and acting like he was doing my a big favor. Also, I was not given the furniture dolly that I did not pay for.

Marlaina H. 
Évaluation :
3

Have the truck is ordered at the place that you ordered it to in for someone to be there when you say you're going to be there the place in St Johnsbury 555 Portland Street no one was there when they were supposed to be so I had to drive all the way to Mooresville to get the truck when it was supposed to be in St Johnsbury

Alfred J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Francis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan G. 
Évaluation :
5

Very friendly service; although we were not able to get the blankets that we ordered in advance, the attendant gave us a refund for the blankets and provided a dolly at no cost.

James F. 
Évaluation :
5

Went above expectations to help after hours for a urgent need.

Robert A. 
Évaluation :
3

I had asked for a 5x8. Uhaul told me I would have to drive 45 minutes each way to get it. Then I found a 4x8 exactly where I needed it. Maybe you could have offered me that one. Just stupid.

Jeffrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ernie E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camilla S. 
Évaluation :
5

The young women that assisted with the trailer was sweet, well informed and efficient! Merci!

Dave M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN C. 
Évaluation :
1

This was a drop off after they were closed - as I mentioned in my comment above - this is all about UHaul's poor communication systems.

Marlou S. 
Évaluation :
1

I was charged double and it still hasn't been resolved. I'll be disputing the charge with my bank.

Emily S. 
Évaluation :
4

Great customer care

richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C. 
Évaluation :
5

Rien

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramona S. 
Évaluation :
3

Truck had inadequate worn tires for Vermont. I drove the truck initially home six miles. We were unable to move it at the house on flat ground. All other cars could get in and out. Sanded no help. Had to be towed. never used it but still charged full price.

Jeremy F. 
Évaluation :
5

Always a good experience renting from Robert and sons.

ramona S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Was very helpful

Kyle K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia R. 
Évaluation :
5

Zach, was very knowledgeable and very accommodating. We had a brand new truck and everything went smoothly. I highly recommend them for any future U-hauling needs.

ramona S. 
Évaluation :
5

You could clean and organize your place. It is a bit of a mess. With that said, your service is excellent!

Christine H. 
Évaluation :
2

Was charged for a "wrong destination fee" out of thin air. Called and said I'll get a refund, still waiting on it. I was told this has been happening often with Uhaul, ie people have been being charged twice. Unprofessional and greedy system, employees are nice, but not worth it when you have to triple check your fees to make sure you're not being ripped off.

Taylor Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla B. 
Évaluation :
3

Very cordial and accomodating. Always quick and simple.

Damon B. 
Évaluation :
4

The 15' vehicle smelled of cigarette smoke. I know the vehicle has signs that say "no-smoking", but fines should be enforced when people that rent these vehicles smoke in them. Highly undesirable for someone that has "smoke allergies". Other than that, perfect!

Bob D. 
Évaluation :
4

Transmission bothers badly downshifting from4th to 3rd. Otherwise operated well.

Thomas L. 
Évaluation :
3

Heya. Send my final bill. Thanx

BRIAN C. 
Évaluation :
3

After <100 miles, the "change oil soon" indicator came on. The van also smelled of manure or maybe a dead animal? But otherwise in good shape for a U-Haul that is used to move things around. The staff at the facility were nice and accommodated me leaving my car onsite. The reason for having to leave my car onsite was because I reserved the van for a location much closer to my house, but U-Haul changed the reservation to a location 20+ miles away. Your online system should NOT have shown the vehicle available at the location closer to me if I couldn't pick it up there. Your after hours drop off tool is cumbersome and took me a long, frustrating time to complete. The "change oil soon" alert thwarted my effort to take a picture of mileage for your online drop off tool; it was dark and picture taking was difficult; and, I started the process before I completely unloaded the van into my car on the lot and because you wanted pictures of the inside of the car, I had had to restart the process after unpacking. Due to COVID, the van needs to be sanitized by the facility to ensure safety of the next customer, plus, the picture does NOT tell you how the van smelled.

Shanie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ed L. 
Évaluation :
2

No masks being worn by staff even though it's mandated by the state of VT via governors order

RIAAN V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAM J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WARNER F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOYCE Y. 
Évaluation :
5

Great ajob

Richard L. 
Évaluation :
5

Super nice and efficiency Quick check out and they brought the new looking van right to me! Thanks Morrisville folks!

Alison M. 
Évaluation :
2

1) I was not told that the Littleton drop off location was closed, even when I said Littleton. I learned through a call from Uhaul 5 minutes after I already picked up my rental with the agreed mileage. 2) Employee was not wearing a mask/facial covering, but was visibly sweating and coughing.

Hannah B. 
Évaluation :
5

Great location. Great service.

Lazarus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANNA S. 
Évaluation :
5

The truck had 135 000 miles on it, the check engine light was on, the passenger door would not shut all the way and at times it would not go into reverse. It should be retired. Also, the truck did not have a license plate on it.

David A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

REBECCA W. 
Évaluation :
3

Gas gauge was stuck. Tried to fill the truck back to the level gas was when picked up but would not read any change until over $60 was pumped into the tank and then it jumped to full. Had to put $40 in the tank more than should have.

Jesse F. 
Évaluation :
3

When a trailer is being used to cross country tires should be checked well. I was given a trailer with tires in poor condition and had a blowout on the highway which could have been really bad. When renting a long distance trailer the tires should be in better condition.

Andrew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Catherine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah C. 
Évaluation :
5

I am so very grateful to Zach at this location. He went so far above and beyond to assist me. I had a reservation for a truck at the North Wolcott Country Store at 10:00am. I was a half hour early to find a closed store, no trucks, no people, and no cell service. I waited about 40 minutes, then started driving to get cell service. I found the North Wolcott Country Store's # was disconnected. A half hour after my scheduled pick up time, I got an email from UHaul saying that my reservation was changed and my truck was ready for pickup at a location 2 hours from me. This was laughable, and absolutely unacceptable. I called Robert & Sons to see if they could help me, and Zach had me drive there, and started making calls and seeing what he could do. Even if I hadn't been able to leave his location with a truck, I was so grateful to Zach for his efforts. He had a returned truck come in and I was able to use that one. He provided top notch service in a really stressful situation.

Kristy P. 
Évaluation :
5

Nice folks

Kenneth O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen G. 
Évaluation :
3

While driving the trailer tire went flat and we had to call uhaul for service. They found someone to come out to fix it but it was definitely time consuming and an inconvenience. Also, the chain to connect the car to the trailer was broken. We had to use a padlock to secure the chain

Sondi H. 
Non les évaluations ont été soumises pour cet établissement.

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