Évaluations des clients Rock & Sons

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rock & Sons

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bob P. le

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Le client n'a pas laissé de commentaire.

Sabrina D. le

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No improvement Necessary costumer service was great and very helpful thank you so much

Brain W. le

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make sure that the tires are properly inflated

Toni S. le

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The personal were rude gave us a defective trailer didn’t tighten the hitch up luckily I checked overall this location was a nightmare

Destinie T. le

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Nothing

James D. le

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Customer service was awful. Treated us as though we were a real bother to be there dropping off the uhaul trailer. We not use that store again. Also, complained about how the chsins were connected. Which were great.

ernestine R. le

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Excellent service. Thank you

steve R. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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Le client n'a pas laissé de commentaire.

Sandra B. le

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Do not overbook Enterprise Oregon and make me drive an additional 120 miles to pick up a Uhaul. I know it is a underpopulated area, but if you look at my rentals, I am a frequent renter. Again wishing there were other options in that area.

Brian G. le

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Le client n'a pas laissé de commentaire.

Stacie M. le

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Clean the showroom a bit

BLAKE M. le

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Le client n'a pas laissé de commentaire.

Kerene K. le

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Le client n'a pas laissé de commentaire.

anthony C. le

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I've had nothing but great things to say about Rock & Sons from day one. This is the first time I have done anything with a uhaul with them and I would do business with them any day!

Jack L. le

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Rock and Sons made offloading the trailer a breeze. An employee guided me into the parking spot and even helped disconnect the trailer! Great folks in a great town.

Steve H. le

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Le client n'a pas laissé de commentaire.

Kendall W. le

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Le client n'a pas laissé de commentaire.

Mark J. le

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Awesome service and very efficient.

kelly B. le

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Drop off was completed in about 10 minutes. Super fast, and super efficient.

Ralph G. le

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Closed when we arrived, had been told they would be open. Called their after hours people and they were very helpful

Scott W. le

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Le client n'a pas laissé de commentaire.

Craig S. le

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Have the truck the customers want to rent available instead forcing them to take another type of truck.

Sarah J. le

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Trailer was older with faded paint and lots of dings/dents but hauled fine and was super convenient

Michael J. le

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When I first went there to pick up some boxes the fellow was not very friendly, telling me how his boss had to buy the boxes from U-Haul and that it wasn't a U-Haul service and on and on when all I needed was the boxes. This person needs some training. When I went to pick up the trailer the person was excellent: polite, knowledgeable, friendly, and helpful.

Suellen R. le

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When a customer is offered a 15 foot truck for the same price as the 10' foot truck she originally reserved, it would be nice if the offer was honored. I was charged the full 15' foot truck price.

Francisco R. le

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Nice people.

AARON R. le

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Le client n'a pas laissé de commentaire.

Marlin S. le

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I submitted an online request for Customer Service and at least a partial refund for the very poor experience we had renting your truck. It has been 3 days now with no response. I would expect that you would take these seriously and at least reply back to them in a timely manner.

SHERRIE P. le

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I never ordered any equipment whoever is using my email address and my name is fraudulent they've been reported to the fraud department at U-Haul and there's an investigation pending