Évaluations des clients Rockville RV & Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Rockville RV & Self Storage

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Salvador H. le

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Le client n'a pas laissé de commentaire.

Alapati H. le

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Very friendly

BASIL A. le

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My on line booking was initially for 24 hrs. I was surprised when a staff member told me I had to return it by 3pm!

Maria R. le

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Le client n'a pas laissé de commentaire.

Jerry M. le

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The crew working was excellent!!

Donna A. le

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Le client n'a pas laissé de commentaire.

Judith C. le

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The girl who helped us was sweet and the service was great. We had just come from a bad experience at Home Depot and it was nice to feel like a customer and not a bother.

Shannon R. le

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Le client n'a pas laissé de commentaire.

Christina B. le

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Thank you for a pleasant experience. We will definitely be using your services when we need them in future.

Felicia P. le

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Brake light not working and the automatic back door lock wasn't working due to a cut wire & I didn't know until I was pulled over by a sheriff who informed me of the brake light being out... But the roadside assistance was very helpful to have to take care of the problem.??

Michael L. le

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Cassandra, the consultant was pleasant and helpful.

Martin R. le

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They were amazing at Rockville RV & storage very accommodating.

Rafael S. le

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I used to the U-Haul website to order a 26-foot truck, it gave me the location nearby as an option, it let me prepay and register for the vehicle, and when I went to go pick it up, they told me that they only have 15 foot vehicles. They don't carry anything bigger. I was very disappointed in the fact that the website allowed me to order a truck from a location that has never been available because they don't carry anything bigger than a 15 foot truck at this location. The website needs to be improved because this could have caused me a huge problem with not having a big enough truck was something that I had pre-registered for.

Rossanne M. le

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Le client n'a pas laissé de commentaire.

Linda C. le

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Le client n'a pas laissé de commentaire.

donald K. le

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Exterior of truck was VERY dirty. The truck parked outside the security gate was different than the one stated in your phone app. I would have been screwed if I had come after hours. The help through the app could not do anything to get me behind the gate to get the correct truck. The guy working there came out and helped with the problem I told him of my issue and he said that he had put out another truck of the same size. Doesn't make since to not follow the app. Lastly the service air bag light was on the entire rental.

CHRIS E. le

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The person that helped me was so nice I have never had a person when I rented a vehicle be so nice and professional she was great will go back again and let everyone know about this location

Paul A. le

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There were some hiccups with the truck rental; however the service agent made everything right and was helpful and supportive

Leo V. le

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Le client n'a pas laissé de commentaire.

Carlos L. le

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Le client n'a pas laissé de commentaire.

Michael E. le

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One of the cleanest rental places I have ever seen. Immaculate

Steven J F. le

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Nothing, keep doing what you're doing

Linda C. le

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Le client n'a pas laissé de commentaire.

Stephanie C. le

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I let them know that my house burn down two days ago and I brought the truck back two hours late it would’ve been nice if I wouldn’t of been charged for a whole extra day given the circumstances but I guess it’s just business

Debra D. le

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Le client n'a pas laissé de commentaire.

Jana D. le

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Not one thing, customer service was outstanding. I was in and out with no problems.

john S. le

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nothing.david was a great rep.

Stephen M. le

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Le client n'a pas laissé de commentaire.

Chris H. le

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This was the BEST CUSTOMER SERVICE EVER !!!! An AWESOME FACILITY.

brian W. le

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Multiple staff at both ends for rental were cold and unhelpful.

John B. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Truck smelled of stale cigarettes and was pretty dirty. It’s unfortunate that people treat rental equipment that way.

Bonnie V. le

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Le client n'a pas laissé de commentaire.