Customer Reviews for Rods Radiator
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

3

We would have preferred to return the truck to Mount Shasta, but they needed it in Redding, however, when we returned it there was another 26' truck on the lot. UHaul offers an incentive to drop-off at another location, but with the extra driving time and gas and mileage for another vehicle to pick me up, it really isn't worth it.

Évaluation :

2

I got ripped off on the fuel level. I am 62, need reading glasses and do not feel obliged to do all of my business on a smart phone. The fuel gauge in my truck read 5/8 when I rented the truck. I did not check the "paperwork", of which there was none, because I do not do email on my phone. When I checked back in, I was told I owed a fuel charge of $58 because I rented the truck at 7/8 tank. That is a lie. I spoke with an agent on the phone who said he could find no record of the check-in level I inherited. U-Haul is stealing from me and I will never rent from you again. Also, I will advise others of your crookery. Your system is difficult to use, the dealer in Redding, CA at Rod's Radiator is poorly trained and your reliance on technology, while it may reduce operating cost, is very inconvenient. I like paper.

Évaluation :

3

Dropped off on weekend so no one was there

Évaluation :

1

I had ordered an appliance dolly and I didn't receive it. The back of the truck had blankets in it that I had to move around to pack the truck as well. I am very upset and I won't be renting another uhaul truck from this location ever again. They didn't have anything organized. Horrible service.

Évaluation :

5

Very friendly staff and so easy to drop off. I highly recommend.

Évaluation :

5

Extremely helpful

Évaluation :

4

just had an issue with fuel and milage levels but customer service was able to take care of my problems andall was good.

Évaluation :

4

The Mobile check in needs improving, the pick up location is fine

Évaluation :

4

It wasn't clean in back