Customer Reviews for Ro-Jos Roundup Market
(U-Haul Neighborhood Dealer)

351 évaluations

16201 NW Blvd FM 624   Robstown, TX 78380
(3 Mi W Of 5 Points)

(361) 387-3177

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 9 am–5 pm

Services dans cet établissement :

Pour nous contacter

(361) 387-3177

16201 NW Blvd FM 624
Robstown, TX 78380
(3 Mi W Of 5 Points)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 9 am–5 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

another strange location with a guy sitting inside who didn't say anyting to me for a while, even though I kept saying hello. but he did have 2 cute little dogs who welcomed me, so that was good. eventually he said "I'll be with you in a minute". then came out to unhitch the trailer. I guess he didn't have a trailer jack, so he and I and my girlfriend had to lift it off the hitch. but he was nice, so better than the guy at the pick up location

Sherri Mclaughlin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUKE HARMON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Guerra 
Évaluation :
5

Great customer service and very easy transaction

Eric Schanen 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Josh Gutierrez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve Tufford 
Évaluation :
3

Truck cab and bed had debris all in it. I had to clean the truck myself. The cab also had a terrible smoking odor that even after cleaning cab it still smelled bad. This as a whole is poor service.

Douglas Zdansky 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent Coleman 
Évaluation :
5

I had a great experience using this location for my u-haul rental, I 100 % recommend this location for your transportation services

Erasmo Zapata 
Évaluation :
4

The Location was closed at the time of the drop off....

JOSE PEREZ 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Price 
Évaluation :
3

The process to rent took to long to return was easy

benancio rocha 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Garcia 
Évaluation :
2

Great service and friendly people. Place just needs a facelift.

MIZEAL REGALADO 
Évaluation :
2

Place looks unkept and dirty. But the u-haul equipment is kept well.

MIZEAL REGALADO 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronnie eason 
Évaluation :
1

Owner was very rude and acted like his store being a drop off location was an inconvenience. Was immediately rude to me and my 7 year old son as soon as we walked through the door and refused to give us our deposit back. I recommend that this location be removed as a uhaul location. I wouldn't want anyone dealing with that older gentleman as he was not afraid to be rude to a child as well. Horrible experience with Ro-Jo market. Would never go back to that place again

Zachary Ledesma 
Évaluation :
5

Very nice people that run this location. Merci.

Linda Baldwin 
Évaluation :
5

Very knowledgeable owner and took care of us well. Truck and trailer were all set up and ready to go on time.

riky jakobsohn 
Évaluation :
5

Very friendly upon my delivery..and took over from there .

Norma Hinojosa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Diaz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Redfearn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

connie wright 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel Robinson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Snow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne Wiggins 
Évaluation :
2

Store needs a little clean up.

MIZEAL REGALADO 
Évaluation :
5

Great customer services

jesus guerrero 
Évaluation :
5

I was scheduled to drop the trailer at Snocup uhaul in Robstown, but they were closed when I got there at 10:00am and their voice mailbox was full so I called Rojos and they said to come right over. Rojos was very professional and snocup was very inconvenient

donald mowry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard mcavoy 
Évaluation :
5

The guy at the location was friendly and got me to my rental truck quick. Gas was also decent price and conveniently located at location.

Orlando Trevino 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosindo Espinoza 
Évaluation :
5

Great place to rent a U-Haul truck

Michelle Gonzalez 
Évaluation :
5

Rose is always very nice. Thanks

IGNACIO MORALES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Boehme 
Évaluation :
3

Perfect experience!

Thomas Ramsey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Marsh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Marsh 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Wilburn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra johnson 
Évaluation :
3

Did an after hours drop off because the 5:00 closing time is not convenient for normal working folks. This made it difficult to take the required photos for the after hours return.

John McDowell 
Évaluation :
3

We did d an after hours drop off because the 5:00 closing time is not at all convenient for people with jobs! It was somewhat difficult to take the required photos but n the dark.!

John McDowell 
Évaluation :
3

Uhaul needs to provide jacks to lift trailer for the hitch. Very heavy and a pain to lift up to attach and detach.

LoriShelby Pridgen 
Évaluation :
5

Gentlemen was very friendly and helpful

Benjamin Bartels 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey Huntsinger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Wessling 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg sanford 
Évaluation :
4

N.D.

Jennifer Hickson 
Évaluation :
5

The gentleman that helped us was very nice. He hooked up the cargo trailer and made sure everything was connected correctly and the brake lights and blinkers worked.

Dennis Roberson 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gladys Hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Patin 
Évaluation :
3

was not informed thatr i had to check status of truck like miles on my phone by the time i saw it it was to late

Alexander Garcia 
Évaluation :
4

The place I returned the truck were so rude, discrimination entered my mind the way they spoke to me, telling me that I had to go somewhere else to return the truck in, I really had to tell them that customer service sent me there, and I was not going elsewhere, so bring that to their attention, all people are equal

Robert Contreras 
Évaluation :
5

Rose- very nice Goes above and beyond!!!

lisa ross 
Évaluation :
1

When doing mobile check in and showing the lady that worked there she wouldn't give me the key. And it has happened every time i have rented here or family has rented here but it is our only option because the location is close to our home and we use a uhaul frequently for business moving purposes. Please let the store know to know how mobile check in works and i have to make sure i arrive extra early in order to get my keys because apparently she has to check their system before she can hand over the keys . Also she states their system is slow sometimes having me wait 30 minutes .

Elisa Witten 
Évaluation :
4

Not a thing

pricy deleon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Vela 
Évaluation :
2

Very small mom and pop convenient store place. No a/c one computer that was slower than molasses in January.

Shawn Ludlam 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin Baker 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hi Lee 
Évaluation :
4

When a customer can schedule several days in advance, U-Haul should be able to arrange to have that equipment available at the desires location. I tried to schedule several days in advance to rent a 5x8 utility trailer; however, I was told even if I wanted a week, I would likely have to drive about 20 miles to pick up the trailer I wanted. Then, I stead of letting me drop it off at the nearest U-Haul, I would have to take it back to pick up location. I know this is not the neighborhood dealer's fault, this is a U-Haul problem.

Dale Volkman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY PILBIN 
Évaluation :
5

The person was more then helpful.

Shirley Brannan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan Shaver 
Évaluation :
5

Excellent

Eddie Perez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Torres Nino 
Évaluation :
5

They were great people to work with & their establishment was very professional. They were knowledgeable about what we needed to move our furniture and the size of the trailer we needed. I love working with honest and professional people, and I highly recommend them!

Dalia Cortez 
Évaluation :
5

Nothing, Was a great rental experience,

Anthony Herd 
Évaluation :
5

Improve the gas pump. Awesome location though and good gas prices!!

Lorenzo Herrera 
Évaluation :
1

Horrible experience. I went to drop my trailer it was the 12X6 so pretty heavy since they don't have a jack on them. It was raining hard and I went inside. The guy that was behind the counter was talking to what look like to be a friend and said stick it in any hole. I asked if I could drop it under the covered area and he said no that would require him to move it and those trailers are heavy. He is correct the trailers are heavy no help what so ever unhitching the trailer with a 250llb tongue weight. I will not be renting trailers from U-Haul again. They sent me reservations to the wrong place at pick up as well had to drive 40 miles across town to pick a trailer up.

Barry Beard 
Évaluation :
1

Cell service was poor and I could not get the check in completed on the web asked store owner for help he refused was even mad I walked in his store to inquire since I had chosen 24/7 when I returned it and parked it same place as time he came out and made me move the truck to another location after I had already closed out my return He was being a bad sport since Zi used the 24/7 I guess he doesn’t get paid if not using store for p/u

Mona Book 
Évaluation :
5

Have more furniture blankets for rent. I was told by Corpus Christi UHaul on South Padre Island Drive that they had no blankets to rent, and that I would have to buy blankets if I needed them. When I told them to cancel my rental, they suddenly found 108 blankets for me at another office.

lee jordan 
Évaluation :
1

Super disappointed in the way i was treated at this place. You would think out in a rural area they would be friendly. I had to turn my truck in a day early because i have to work the day its scheduled to be in and took it to the place i was supposed to drop it, but for some reason the return location had been changed. Anyways the guy gave me an exceptionally hard time about everything. All in all it was a horrible experience and im usually not one to complain but i had to. The best part of the experience was his 2 dogs.

STELLA MICHELLE VILLARREAL 
Évaluation :
4

My second time renting from there, so something must be good!!!

Steve Bodemann 
Évaluation :
4

The gentleman was very nice & helpful

Marc Morris 
Évaluation :
1

i only used 1/4 of gas n was going to put in 3 gallons 9$ and she filled it up herself 20$ she said she was the cheapest to come out gas there well she was at 299 wher 1 mile away they were 288

LETICIA MARTINEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Kanars 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL SOLIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent Tompkins 
Évaluation :
5

Show in your web site on current availability of trailers

Noe Quintanilla 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xanria Clay 
Évaluation :
5

Ro-Jos Roundup Market is hospitable and was a pleasure doing business with. I even forgot my cell phone in the cab of the vehicle we rented, Joe gave us a call and my wife went back and was returned. Very good people!

Timothy Olesinski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg King 
Évaluation :
5

Nothing, Very professional, pleasant, and helpful staff.

Dennis Gloster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Johnson 
Évaluation :
3

Drop off location was very third world like. But an easy drop off all the same,

Teresa Montano 
Évaluation :
3

Le client n'a pas laissé de commentaire.

javier quintero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly rozypal 
Évaluation :
4

Cut down wait time for roadside assistance. Took an hour on hold for someone to answer the phone

Leonardo Martinez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shirley hartman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Bodemann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE QUINTERO 
Évaluation :
5

Very friendly and helpful

Tommy Carpenter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Taylor 
Évaluation :
5

This equipment was as advertised (booked and picked up within the hour), but made several reservations at this location that could not be fulfilled (booked a month in advance). I understand equipment shortages when booking last min, but a month in advance they should've had my requested equipment available!!!

Matthew Lambrecht 
Évaluation :
2

Needed to extend my rental for another day and couldn't get anyone to answer the phone so turned the trailer in and will seek another elsewhere

Stanley Reeder 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deborah Golder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISAIAH GARZA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave Castro 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Debrena Lightfoot 
Non les évaluations ont été soumises pour cet établissement.

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