Customer Reviews for Ro-Jos Roundup Market
(U-Haul Neighborhood Dealer)

358 évaluations

16201 NW Blvd FM 624   Robstown, TX 78380
(3 Mi W Of 5 Points)

(361) 387-3177

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 9 am–5 pm

Services dans cet établissement :

Pour nous contacter

(361) 387-3177

16201 NW Blvd FM 624
Robstown, TX 78380
(3 Mi W Of 5 Points)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 9 am–5 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam M 
Évaluation :
5

ROJO was a very easy place to get my needs taken care of I will definitely go there again

david h 
Évaluation :
5

The older fella there was nice and friendly

Brad H 
Évaluation :
3

I dropped off after hours

Cindy B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

phillip c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID A 
Évaluation :
3

another strange location with a guy sitting inside who didn't say anyting to me for a while, even though I kept saying hello. but he did have 2 cute little dogs who welcomed me, so that was good. eventually he said "I'll be with you in a minute". then came out to unhitch the trailer. I guess he didn't have a trailer jack, so he and I and my girlfriend had to lift it off the hitch. but he was nice, so better than the guy at the pick up location

Sherri M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUKE H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher G 
Évaluation :
5

Great customer service and very easy transaction

Eric S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Josh G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve T 
Évaluation :
3

Truck cab and bed had debris all in it. I had to clean the truck myself. The cab also had a terrible smoking odor that even after cleaning cab it still smelled bad. This as a whole is poor service.

Douglas Z 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent C 
Évaluation :
5

I had a great experience using this location for my u-haul rental, I 100 % recommend this location for your transportation services

Erasmo Z 
Évaluation :
4

The Location was closed at the time of the drop off....

JOSE P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John P 
Évaluation :
3

The process to rent took to long to return was easy

benancio r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher G 
Évaluation :
2

Great service and friendly people. Place just needs a facelift.

MIZEAL R 
Évaluation :
2

Place looks unkept and dirty. But the u-haul equipment is kept well.

MIZEAL R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronnie e 
Évaluation :
1

Owner was very rude and acted like his store being a drop off location was an inconvenience. Was immediately rude to me and my 7 year old son as soon as we walked through the door and refused to give us our deposit back. I recommend that this location be removed as a uhaul location. I wouldn't want anyone dealing with that older gentleman as he was not afraid to be rude to a child as well. Horrible experience with Ro-Jo market. Would never go back to that place again

Zachary L 
Évaluation :
5

Very nice people that run this location. Merci.

Linda B 
Évaluation :
5

Very knowledgeable owner and took care of us well. Truck and trailer were all set up and ready to go on time.

riky j 
Évaluation :
5

Very friendly upon my delivery..and took over from there .

Norma H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

connie w 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne W 
Évaluation :
2

Store needs a little clean up.

MIZEAL R 
Évaluation :
5

Great customer services

jesus g 
Évaluation :
5

I was scheduled to drop the trailer at Snocup uhaul in Robstown, but they were closed when I got there at 10:00am and their voice mailbox was full so I called Rojos and they said to come right over. Rojos was very professional and snocup was very inconvenient

donald m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard m 
Évaluation :
5

The guy at the location was friendly and got me to my rental truck quick. Gas was also decent price and conveniently located at location.

Orlando T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosindo E 
Évaluation :
5

Great place to rent a U-Haul truck

Michelle G 
Évaluation :
5

Rose is always very nice. Thanks

IGNACIO M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin B 
Évaluation :
3

Perfect experience!

Thomas R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra j 
Évaluation :
3

Did an after hours drop off because the 5:00 closing time is not convenient for normal working folks. This made it difficult to take the required photos for the after hours return.

John M 
Évaluation :
3

We did d an after hours drop off because the 5:00 closing time is not at all convenient for people with jobs! It was somewhat difficult to take the required photos but n the dark.!

John M 
Évaluation :
3

Uhaul needs to provide jacks to lift trailer for the hitch. Very heavy and a pain to lift up to attach and detach.

LoriShelby P 
Évaluation :
5

Gentlemen was very friendly and helpful

Benjamin B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg s 
Évaluation :
4

N.D.

Jennifer H 
Évaluation :
5

The gentleman that helped us was very nice. He hooked up the cargo trailer and made sure everything was connected correctly and the brake lights and blinkers worked.

Dennis R 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gladys H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P 
Évaluation :
3

was not informed thatr i had to check status of truck like miles on my phone by the time i saw it it was to late

Alexander G 
Évaluation :
4

The place I returned the truck were so rude, discrimination entered my mind the way they spoke to me, telling me that I had to go somewhere else to return the truck in, I really had to tell them that customer service sent me there, and I was not going elsewhere, so bring that to their attention, all people are equal

Robert C 
Évaluation :
5

Rose- very nice Goes above and beyond!!!

lisa r 
Évaluation :
1

When doing mobile check in and showing the lady that worked there she wouldn't give me the key. And it has happened every time i have rented here or family has rented here but it is our only option because the location is close to our home and we use a uhaul frequently for business moving purposes. Please let the store know to know how mobile check in works and i have to make sure i arrive extra early in order to get my keys because apparently she has to check their system before she can hand over the keys . Also she states their system is slow sometimes having me wait 30 minutes .

Elisa W 
Évaluation :
4

Not a thing

pricy d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George V 
Évaluation :
2

Very small mom and pop convenient store place. No a/c one computer that was slower than molasses in January.

Shawn L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hi L 
Évaluation :
4

When a customer can schedule several days in advance, U-Haul should be able to arrange to have that equipment available at the desires location. I tried to schedule several days in advance to rent a 5x8 utility trailer; however, I was told even if I wanted a week, I would likely have to drive about 20 miles to pick up the trailer I wanted. Then, I stead of letting me drop it off at the nearest U-Haul, I would have to take it back to pick up location. I know this is not the neighborhood dealer's fault, this is a U-Haul problem.

Dale V 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY P 
Évaluation :
5

The person was more then helpful.

Shirley B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan S 
Évaluation :
5

Excellent

Eddie P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela T 
Évaluation :
5

They were great people to work with & their establishment was very professional. They were knowledgeable about what we needed to move our furniture and the size of the trailer we needed. I love working with honest and professional people, and I highly recommend them!

Dalia C 
Évaluation :
5

Nothing, Was a great rental experience,

Anthony H 
Évaluation :
5

Improve the gas pump. Awesome location though and good gas prices!!

Lorenzo H 
Évaluation :
1

Horrible experience. I went to drop my trailer it was the 12X6 so pretty heavy since they don't have a jack on them. It was raining hard and I went inside. The guy that was behind the counter was talking to what look like to be a friend and said stick it in any hole. I asked if I could drop it under the covered area and he said no that would require him to move it and those trailers are heavy. He is correct the trailers are heavy no help what so ever unhitching the trailer with a 250llb tongue weight. I will not be renting trailers from U-Haul again. They sent me reservations to the wrong place at pick up as well had to drive 40 miles across town to pick a trailer up.

Barry B 
Évaluation :
1

Cell service was poor and I could not get the check in completed on the web asked store owner for help he refused was even mad I walked in his store to inquire since I had chosen 24/7 when I returned it and parked it same place as time he came out and made me move the truck to another location after I had already closed out my return He was being a bad sport since Zi used the 24/7 I guess he doesn’t get paid if not using store for p/u

Mona B 
Évaluation :
5

Have more furniture blankets for rent. I was told by Corpus Christi UHaul on South Padre Island Drive that they had no blankets to rent, and that I would have to buy blankets if I needed them. When I told them to cancel my rental, they suddenly found 108 blankets for me at another office.

lee j 
Évaluation :
1

Super disappointed in the way i was treated at this place. You would think out in a rural area they would be friendly. I had to turn my truck in a day early because i have to work the day its scheduled to be in and took it to the place i was supposed to drop it, but for some reason the return location had been changed. Anyways the guy gave me an exceptionally hard time about everything. All in all it was a horrible experience and im usually not one to complain but i had to. The best part of the experience was his 2 dogs.

STELLA M 
Évaluation :
4

My second time renting from there, so something must be good!!!

Steve B 
Évaluation :
4

The gentleman was very nice & helpful

Marc M 
Évaluation :
1

i only used 1/4 of gas n was going to put in 3 gallons 9$ and she filled it up herself 20$ she said she was the cheapest to come out gas there well she was at 299 wher 1 mile away they were 288

LETICIA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent T 
Évaluation :
5

Show in your web site on current availability of trailers

Noe Q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xanria C 
Évaluation :
5

Ro-Jos Roundup Market is hospitable and was a pleasure doing business with. I even forgot my cell phone in the cab of the vehicle we rented, Joe gave us a call and my wife went back and was returned. Very good people!

Timothy O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg K 
Évaluation :
5

Nothing, Very professional, pleasant, and helpful staff.

Dennis G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura J 
Évaluation :
3

Drop off location was very third world like. But an easy drop off all the same,

Teresa M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

javier q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly r 
Évaluation :
4

Cut down wait time for roadside assistance. Took an hour on hold for someone to answer the phone

Leonardo M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shirley h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE Q 
Évaluation :
5

Very friendly and helpful

Tommy C 
Non les évaluations ont été soumises pour cet établissement.

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