Operators of this property could not be found during posted operating hours. Business was locked roughly 3 hours before closing, which was fairly annoying as I had drove for 45 minutes to get to this location in the first place, based off of them being open. However, I knew somebody was there, because there were several small dogs running rampant through the business. (a convenience store/gas station) After 20+ minutes on hold with U-hauls customer support number, getting nowhere, and considering I was in a bind, I decided to knock on the door of the RV parked beside the place, thinking maybe the operator was inside or something and had just closed up early. Bad idea, there were bigger dogs outside, and I ended up being bitten by 1 of the 3 outside dogs. The owner of the business however was found, his response based off the dogs and chaos happening was "Just hook the trailer up and take it, I'll process the reservation later." Overall, the worst uhaul experience I've had, and I'm a fairly regular repeat customer. This experience has convinced me that I'll probably be better off to just buy my own trailer instead of continuing to rent the uhaul ones, and/or to stick to the big city uhaul owned locations instead of the random businesses that carry their products.
Chris K.
Trailer Rental & Towing in Robstown, TX at Ro-Jos Roundup Market
(Concessionnaire U-Haul dans le voisinage)
(3 Mi W Of 5 Points)
Services dans cet établissement :
Pour nous contacter
16201 NW Blvd FM 624Robstown, TX 78380
(3 Mi W Of 5 Points)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 9h am à 6h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Robstown, TX 78380
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Nothing. Awesome service.
Benjamin A.- Rating:
- 4.0
Was very good service ty
ron B.- Rating:
- 5.0
I like the convenience and the couple that are in charge of this place are so helpful and their equipment rentals are so clean I just loved it. Thank you rojos .
IVAN G.- Rating:
- 5.0
Everything was great and as expected! Quick and no issues what so ever.
Raymond P.- Rating:
- 5.0
What an amazing experience, these are hard Time's, my daughter lost her home to Covid had to move week of Christmas, pick up location was awesome gave us an extra day , drop did the same when hit a snag , what a great company and employees, thank to Rudy in houston , life savers in a hard time , would never use anyone else, rates we're also great . 5 star for sure
Kathy V.- Rating:
- 5.0
The process was easy. Finding a truck was not.
Zelda M.- Rating:
- 3.0
Stop lights not working could use cleaning and greasing the ratchets on tie straps.
Daniel M.- Rating:
- 5.0
Don't change anything.
BOB S.- Rating:
- 3.0
Truck had not been swept out or cleaned properly
Mary M.- Rating:
- 5.0
Recommend
luis F.- Rating:
- 5.0
All was well n friendly service
LORRETA L.- Rating:
- 5.0
Very nice. Thanks
Ronnie E.- Rating:
- 5.0
Excellent customer service no improvement needed.
MARK L.- Rating:
- 1.0
The lady that received the truck was very rude, lacked customer service and had me there for 40minutes
Monica O.- Rating:
- 5.0
Y'all did a perfect job
al G.- Rating:
- 2.0
Pickup paperwork took unexpectedly long. But, the staff was friendly.
muhittin Y.- Rating:
- 5.0
Truck should be handed over to customer with FULL tank of gas, not 1/4 tank like I got. Inside of truck was dirty. I had to sweep it out before I could use it.
Jean F.- Rating:
- 5.0
Passed several U-Haul rental locations in order to get the 5 X 8 trailer although I ordered it days early. Why couldn't one have been moved to the location nearest my move out? Inside of trailer had oil and dirt on the floor. And I was told I had to bring it back to where I picked it up --- really? I thought renters for local moves could drop the rental (trailer or truck) at any U-Haul rental facility.
Robert R.- Rating:
- 1.0
they guy that received the trailer from me was very rude he had a very bad attitude the lady that registered me also was very rude with another customer, they just have no manners
JUAN V.- Rating:
- 1.0
They were very slow in getting the paperwork completed we spent over 45min waiting for them to finish the paerwork then another 20min just to get the truck and keys! then the owner got in the truck and yelled at my driver! 629-207-8860 Lucy
Lucy V.- Rating:
- 1.0
The trailer was not the size I was told by phone so I picked it up and noticed and returned it unused
Joy M.- Rating:
- 5.0
Wonderful experience. Will do business there again!
Sarah R.- Rating:
- 1.0
Extremely rude customer service
Justine M.- Rating:
- 5.0
Great family owned facility. This rental was a car hauler. Two months ago I rented an inclosed trailer. Trailers were clean and everything functioned as it should. Both trailers were well engineered and rode great, loaded and unloaded.
John M.