Customer Reviews for Ross Dorrers Corner Garage LLC
(Concessionnaire U-Haul dans le voisinage)

484 évaluations

1460 State Rte 34   Wall Township, NJ 07719

(732) 919-0513

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 4h30 pm
  • Sam : 7h am à 12h pm
  • Dim : 6h am à 9h am

Services dans cet établissement :

Pour nous contacter

(732) 919-0513

1460 State Rte 34
Wall Township, NJ 07719

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 7h am à 4h30 pm
  • Sam : 7h am à 12h pm
  • Dim : 6h am à 9h am
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Daryl D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
5

You better have a sense of humor because this place is amazing

Duane S. 
Évaluation :
5

Better tire pressure

Sean N. 
Évaluation :
1

Got there and there was NO truck had to drive 1/2 hour to another location

Leroy S. 
Évaluation :
2

Old equipment, inattentive employee…no customer service to speak of.

John Y. 
Évaluation :
5

Absolutely outstanding..Mike was such a pofessional

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert K. 
Évaluation :
5

only complaint i have is the power on the truck. once loaded, it doesnt have a lot of power to move the vehicle.

Craig B. 
Évaluation :
4

Vehicle should be better maintained Michael was great to deal with.

DAVID C. 
Évaluation :
2

Facility was very rude/short. The "mobile" check-in was not working and the shop person I dealt with wanted almost nothing to do with helping. Truck REEKED of cigarette smoke and the cab was sticky/filthy. Truck was a bucket of bolts at best... the alignment was wayyyyy off, truck rattled like crazy when driving it and make a terrible noise when braking. That truck shouldn't be on the road. It is even more concerning considering that we picked this up from a mechanic shop.

Christopher T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R. 
Évaluation :
5

Store was closed but I had no issues with drop off

Michael L. 
Évaluation :
3

The location is convenient. The pick up was simple. The drop off simple. however, I was charged for blankets that were put back. The truck was disgusting when I picked it up. The truck broke down on the side of the road. I had to fix it myself on the side of the road because no one picked up at uhaul and the support website wasnt functioning properly. This was beyond a bad experience, which had nothing to do with this location but everything to do with UHaul and the truck.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R. 
Évaluation :
4

All good

Herbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don W. 
Évaluation :
3

Smell of trunk was horrible

Joseph K. 
Évaluation :
3

Truck had bad shaking in front end at 35 to 45 mph. Also check engine light came on.

Bernard B. 
Évaluation :
1

The 26ft truck is dirty and disgusting. The guy behind counter told me 3 times if the truck breaks I have to call that 1800 uhual number because he can't do anything for me. I was cool with this because I was not expecting the truck to die one! I saw the mileage on the truck is 174k, guess what? Drove at 10pm moving stuff into my home and it died. Then I realized the man sell me a product knowing its clearly not functioning. You shouldn't do this to people, because I had equipment in truck such as baby formula to feed my infant son! Shame on you if you knew the truck is broken just to get a sale. You are not nice if you knew this.

william W. 
Évaluation :
5

Nothing, don't fix it if it ain't broken. It was my first time ever there and mr dorrers couldn't have been as nice and genuine as a person should be. It was a pleasurable experience and will use him again.

bryan O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla S. 
Évaluation :
4

My truck got downgraded from a 15' to 10' so if there is any way to prevent that from happening it would be perfect.

michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY H. 
Évaluation :
4

Always prepared, fast & friendly service, very helpful.

Bradley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R. 
Évaluation :
5

Great job! In and out on under 10 minutes! Truck was full of gas and return via the app was great!

BRAD F. 
Évaluation :
5

Quick and easy pick up of trailer, even open on Sunday's for a couple of hours to accommodate customers! Definitely recommend location, thank you..

Edwin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R. 
Évaluation :
5

A bit upset I had an appointment and it could not be met but it's not the store owners fault, I REPEAT NOT THE STORE OWNERS FAULT, he closes at a certain time and uhaul made a decision to send me there even though he was closed, even though he was close the gentleman still help me out and got me out of there happier than I was, uhaul get your system together

Abnel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaun D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christoph G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret J. 
Évaluation :
5

Well if a reservation is made for one location, it is very inconvenient and not right to switch it to a further location last minute... Especially when it shows availability

Abraham H. 
Évaluation :
4

Owner wears pink glasses in the office, not flattering.

Bradley H. 
Évaluation :
5

Excellent work. Easy to use.

Bin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark V. 
Évaluation :
5

Fuel Levels need verification B4 sigining agreement. No guarantee the gauge is accurate. Milage alone should detrmine fuel charge.

PETRO K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE C. 
Évaluation :
1

The person who helped me at the location was rude and condescending

Debra G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
2

I returned the trailer at 12:00 on 23May2021 to the garage and parked as instructed. My rental was for 3 days ending on 23May2021. The garage was not open that day. My rental was listed as returned the following day 24May2021. And I was charged for an extra day despite returning the trailer on time.

Daniel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R. 
Évaluation :
4

Both Saturday and Sunday, we reserved two helpers for three hours each through UHaul/MovingHelp. BOTH DAYS, no one showed up. We had a huge truck and no one to help us load it. It therefore took us much longer, and we now have to rent a truck again to finish another day because we couldn't do it all ourself in one weekend. These MovingHelp people did not answer repeated calls and texts. No explanation was provided. This is going to cost us hundreds of dollars and hours of lost time at work we'll have to take off to try and finish the move. In my view, MovingHelp is worse than useless - it's a costly mistake that I will tell everyone I know to avoid.

Kenneth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dean S. 
Évaluation :
5

Great vehicle, proprietor was informative and helpful.

Russell F. 
Évaluation :
5

The vehicle was not cleaned but wasn't terrible. A good experience overall!

Barbara P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent W. 
Évaluation :
5

Your drop off app was difficult to use. I couldn't get the location to work. I would fix that or get rid of the app. A waste of time.

michael S. 
Évaluation :
5

The person who helped me was awesome however my experience with uhaul has been horrible. For the past 2 Sundays, the truck we rented was not available and there was no one to help us. Tried to rent a 20ft truck and was left getting a 10ft bc it was all that was left even though it was reserved. Waiting 40 minutes to talk to someone and still waiting to hear from someone is horrible service. If it wasn't for the one guy there we wouldn't have had a truck at all.

Yaniv S. 
Évaluation :
3

Front end of truck needs work. Maybe new shocks, etc. Bounces and shakes

PHILIP P. 
Évaluation :
5

I returned the truck after hours so I had no contact with any personnel. It was an easy process though. I would use this location in the future.

Palma P. 
Évaluation :
3

LocAtion dideshare did not work had to borrow a phone to drop off truck

DANIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerard M. 
Évaluation :
5

I would rather deal with this location then with a direct Uhaul location

greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory M. 
Évaluation :
1

When you have limited availability and NO availability of an online reservation made weeks in advance communicating perhaps before the DAY before a customer is moving. More communication is always better. When directing a customer to an unstaffed pickup location making it easier to transition to smart phone pickup would be great. We lost over an hour of our day waiting on hold then working with a pleasant customer service representative. There also should have been updated photos of the vehicle to approve. I was assessed damage from a previous customer because The photos were not updated. Thankfully I had gotten the insurance. Overall I rate this a poor U-Haul experience. Next will be the tolls incurred on my trip. I have an EZPass account, why can't I link it for the rental?

Jeffrey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCESCO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN A. 
Évaluation :
5

Nothing to change excellent customer service highly recommend

Louis Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAWN G. 
Évaluation :
5

Great place to rent from

WILLIAM D. 
Évaluation :
4

Very dark parking lot for my after-hours drop off.

SCOTT B. 
Évaluation :
2

Wear Masks!!! Follow your own sign that says Everyone Must Wear a Mask to Enter!!!

john P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carmine P. 
Évaluation :
5

Chains were hooked up parallel, staff need to be trained on how to hook up equipment properly.

DENIS V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Al C. 
Évaluation :
4

You might tell your customer in advance that they will have to detach the trailer from their vehicle. Tongue weight on the trailer I had is heavy. Otherwise all good.

Martin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

increase availability of 6 by 12 enclosed trailer.

Michael D. 
Évaluation :
5

The only issue was that my preferred pickup location was approximately 20 miles north of the Wall Township location I was ultimately sent to. Maybe next time you can consider giving the client more than a day's notice that they may need to work in extra travel time on their moving day if their truck is not available at the preferred location. Other than that, Ross Dorrers Corner Garage pickup location was great - the gentleman who helped me with the truck did a great job preparing me for driving the truck.

Kristen D. 
Évaluation :
5

Great location to rent from! Super friendly and helpful.

Richard G. 
Évaluation :
5

all good on return.

Shane F. 
Évaluation :
5

Great communication throughout the process. Thank you!!!

Daniel S. 
Évaluation :
5

Nice

william G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Harold C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEREDITH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles K. 
Évaluation :
5

Super service

mike D. 
Évaluation :
3

They didn't have the dolly I ordered and I didn't find out till I picked up the truck, just wish I could have been notified before hand.

Carisma H. 
Évaluation :
2

No one onsite wore a mask for interacting with customers.

Calvert S. 
Évaluation :
3

The trailer was not what I was expecting. It did not have a ramp nor did it have tie down points to secure my cargo. Not worth the price compared to the inconvenience.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOROTHY B. 
Évaluation :
3

location was closed so a cant rate,. i will note i had to drive over 20 miles for the drop off. there were 3 other locations within 2 to 3 miles that wouuld not accept the truck. big fat pain.

THOMASRICHARD Z H. 
Évaluation :
5

Too far

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARY M. 
Évaluation :
5

Great customer service and the vehicle was perfect for my needs thank you

Kenneth D. 
Évaluation :
5

Just curious , this was a 5 day rental and I returned it in 1 day . Is there any type of refund Not complaining just curious

rusty S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

susan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rudel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L. 
Non les évaluations ont été soumises pour cet établissement.

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