Easy and convenient location
Larry H.
Customer Reviews for Route 88 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Terrible employee's along with customer service. They also charged my $80 extra because while sweeping the van before I returned it, I missed 1 individual nail so. Do not go here
Tanner W.Mobile pick up was challenging. Not sure if location or if U-Haul was having technical difficulties. Asked me to take picture of drivers license multiple (4) times. Maybe upload speed for this area
ROBERT S.It was very realiable truck, clean. The associates were knowledgeable and helpful to chose the right truck. For sure I will be back with this location. Thank you for your service
Kujtim M.Excellent location and service. They went above and beyond!
RICHARD H.The ap didn't work well on my phone, but I was able to get help from the Self Storage stop a lot easier and more quickly.
WILLIAM B.Nicest rental van I've ever used! Renter was very helpful and courteous. I'll go again if I have the need!
Richard B.Just had to return truck here, they checked it over and the mileage and again was out the door in speedy time
Eric R.The staff was extremely helpful and courteous!! Would definitely use again!!!
Becky R.Tips for new customer driving big truck.
Noah M.Wonderful customer service at this location. Would go back without hesitation.
William Z.janeane and the crew are so kind at this uhaul.. They are very helpful and friendly and are willing to work with you to help you rent the vehicle you need.
James L.Awesome service! Monica was very informative and everything went smoothly! Will definitely rent from this location again.
Ryan H.Nothing just keep being kind and happy and awesome!!
James L.The lady that rented me the truck was very friendly great customer service
Alexander S.Dropped off after hours, parking for larger trucks was easily accessible and the key drop box was easily visible on the front of the building.
Elias A.I have no complaints at all. In fact the young lady that we met at your store, is probably one of the nicest people that I have met in my life. From the initial phone call to dropping off the truck, she was very professional and courteous. She should be commended. Sincerely, Dennis Logan
dennis L.Friendly, helpful staff. Easy in and out of location. Equipment was clean and maintained. Very easy drop off.
Cynthia H.Thanks
Tim G.Great and helpful staff
Ryan K.Monica was very helpful, attentive, and professional. Her knowledge of the difference size trucks impressed me. She was able to answer all of my questions and physically went to measure a small box that was part of the truck bed. Because of Monica, I was able to choose the correct size truck and my move could not have gone any smoother.
Olga L.Had a great accommodating experience
Nathan M.Your app is horrible. Passwords go unrecognized; re-sets with UHaul-supplied verification codes don't work; reservation numbers can't be synced…the list goes on. The truly bright spot during this rental was Monica at the rental center. She helped get us going with our truck in a very efficient way and was friendly doing so. Will rent again from this location; will NOT use your app.
Carol Ann M.Service team was great, very friendly a d helpful. Wpukd highly recommend. Merci
Josh R.Dealing with in person pickup was great wouldn't change a thing
Donna H.Completely satisfied!! Customer service was awesome. Thanks
Robert V.The lady in the office was such a joy to talk to and very helpful. Thank you for making my rental experience easier
Traci Y.Monica was so friendly, professional and accommodating. She really helped us figure out what we needed to help bake our move a success. I would highly recommend with such great customer service! Merci
Brian L.The app is terrible. Doesn't tell you what documents ie: passport can be used for verification until your at the site. SO HOW DO YOU KNOW TO BRING THEM!!! Didn't call my contact! Crashed when I tried a second contact & it's slow. RUN!!!
Kevin L.Exceptional customer service. Unfortunately, I didn't get to know the name of the lady who helped us out today. She was incredible! Thank you for all of your help!
Irina T.I had to edit the Rsv several times due to weather & friends helping & everyone at Rt. 88UHaul was extremely helpful & accommodating!
WALTER M.Everyone there is very nice
Alfred R.Wonderful customer service!!
Leslie G.Fine as is
Jonathan C.Staff was very personable and professional.
raymond D.Woman who checked us in was very friendly and helpful.
Robert W.Very friendly and helpful employees. Monica was great to work with to get a 10' truck on short notice. Merci.
Brian P.Nothing needs to be done to improve. Service was great, personable and professional individual represents the business very well.
Michael K.Rien
JEFFREY N.The two women working in the office were professional and friendly. They were very helpful and informative.
ron L.I was impressed with the inside offfice. Very professional looking. Had a cup of coffee and the lady was great. Very kind and pleasant. This location was run very well.
Dan P.great-friendly
charles M.I went to pick up the truck before the site open and was waited on by the customer service rep.
JOYCELYN H.Great staff, easy process, will definitely recommend
Gary S.Thank you.......
Colin L.Same woman at the counter both on Sat. pickup and Sun. dropoff. She was extremely helpful - a perfect balance of professionalism and friendliness. I wish I got her name, but I didn't. Give that woman a raise!
Anthony S.I would 100 % recommend this location however I couldn't say the same about the UHaul app.
Chase B.Monica was amazing and very helpful!!!
nicollette B.Janine was phenomenal. We could use a few more people like her in this world. She was funny, friendly, and relatable. The office was clean and organized and the truck was in excellent condition. I've used uhaul several times in the past and this is by far the best location I've been to.
Alexander W.Excellent service and location. I won't hesitate to recommend to family and friends.
CHRIS G.