Évaluations des clients Roy Station

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Roy Station

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thomas M. le

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the owners were very friendly and helpful. They took the time to explain how everything works and hooked up trailer for us.

Karen P. le

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Be sure all parts of the equipment are ready -the trailer was missing the cable to hook up running lights, the person there took one off of another trailer to accommodate me, but what if my son had not noticed that & asked about it? What will happen with the customer who needs to rent the now-incomplete other trailer? Also, I was not given a receipt or any instructions - my son’s & I watched a couple YouTube videos to figure it out.

Carl C. le

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Le client n'a pas laissé de commentaire.

Carl C. le

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Le client n'a pas laissé de commentaire.

Carla T. le

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Le client n'a pas laissé de commentaire.

Jeremy A. le

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They stole my credit card info and made purchases. Already made a police report and i am now broke until 14 days once the fraud gets finalized and resolved and I get my money back

Leland H. le

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no recommendations

JOSE S. le

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Great service

Mike M. le

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Very friendly. The trailer was in great shape and towed well. No issues

Brandon C. le

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When I arrived I tried to use a $60 gift certificate that was given to me by a regional manager from U-Haul from a bad previous experience. They told me that I would have to use the certificate when I turned in the truck and that the full amount of $165 would be held on my card until I returned the truck and then it would be applied/credited. Well I then drop off the truck at return location and they tell me that it should have been applied when I picked my rental up. So I ended up not getting to use my $60 certificate and had to pay the full price of the rental. The whole reason I used U-Haul to move some furniture was because of this Certificate. I am very unhappy with the lack of knowledge on products/services.

Jaquita R. le

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The salesman was very pleasant and polite.

CECIL R. le

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Le client n'a pas laissé de commentaire.

TERRY M. le

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Real good people even helped me unhitch my trailer.

alice P. le

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Make sure you all, uhaul workers communicate with one another regarding customers, rentals, and online orders. Insert information into system as requested from customers while on the phone. To ensure customer info is saved . Make sure credit card info and that process is discussed with customeris and all applicable charges are discussed with customer.