Évaluations des clients Royal Oaks Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Royal Oaks Storage LLC

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ANA Q.
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Excellent customer service. Answer all my questions

Arnalys R.
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Le client n'a pas laissé de commentaire.

MELISSA M.
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More trucks available.

JANISE LA VETTE S.
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Marcia and Dave very helpful & pleasant

michael E.
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The service was exceptional. The only thing you could do is give it for free since we live in a capitalistic society, that is not possible.

Abdelmohsen A.
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Thanks it's Good experience for me

Alexander D.
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My uhaul battery died! I'm glad I paid for roadside help. The guy who jumped my uhaul battery told me that the battery ha even jumped many times, and that it wasn't my fault at all. Because of that I had to take more time to move and I got charged an extra day! As a person that literally got laid off due to covid and just got a new job with no money and a lot of debt, every dollar counts. Please consider refunding me at least for the extra day charge if not the whole order because I spent hours I could be working (had to push my start date back) because my battery went out when it wasn't my fault! Please help!

GUILLERMO M.
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Le client n'a pas laissé de commentaire.

Carolyn L.
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Marsha is awesome. She was very friendly, thorough, and professional. She is definitely an asset to your company. She made the process painless. Marsha is a customer-service guru!

MARCELLIOUS F.
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Le client n'a pas laissé de commentaire.

kwema W.
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The young lady at the front desk clearly doesn't like her job! Her attitude was horrible,when I told her I didn't need the dolly she said,” if the seal of it is broken you are gonna have to pay!”. I explained to her that I was going around the corner and didn't need it but she kept bringing up the fact that if I touch it I would have to pay. Her attitude all together was poor! My sister who came in after me so I could use her card said the same thing! Maybe she thought we couldn't afford it or something because she was rushing us! I just hope this improves 🙏🏽! Have a Good Day

Juana O.
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N/A

David G.
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The Manager on Site was very nice and professional!

Melissa M.
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Marsha provided great customer service! She is thorough in her explanation of the services you receive. She's also very kind and friendly.

Sade A.
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Everything was Perfect!!!

ANGEL S.
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All good

vangail G.
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The representative was very informative on all of the procedure of the contract and on the storage rental ,she was polite and kind I would definitely return to this location . Thanks Vangail Garrison

Joy U.
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Le client n'a pas laissé de commentaire.

anna G.
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Le client n'a pas laissé de commentaire.

SHARON S.
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In small locations like this don't let 2 people book pickup at the same time. Please space 15 minutes or more between pickup times.

Sharnette B.
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Le client n'a pas laissé de commentaire.

Jennifer A.
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Le client n'a pas laissé de commentaire.

Aaron S.
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Le client n'a pas laissé de commentaire.

Mike F.
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Le client n'a pas laissé de commentaire.

MARCO P.
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Great prompt service , keep it up

DANIEL PATRICK P.
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Fill fuel tank completely. My vehicle's tank showed "near full" when I picked it up, but I had to return it "Full". I used the van for 32 miles and ended up filling tank with 6.6 gallons. I seriously doubt that the vehicle consumed 6.6 gallons of fuel in 32 miles.

SHARON S.
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Le client n'a pas laissé de commentaire.

JAKE E.
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Le client n'a pas laissé de commentaire.

LAMARCO F.
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Nothing

Wisam N.
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Very helpful staff , great location, fast and accurate ????????????

Joyce H.
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Le client n'a pas laissé de commentaire.

Tina R.
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Last minute rental I was treated with respect and made me feel comfortable

Ana B.
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Sales person was outstanding! Thank you!

Angela B.
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n/a

Patricia B.
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Excellent Customer Service. Would Recommend.

MAGDA F.
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you did a good work thanks

Alejandra S.
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Le client n'a pas laissé de commentaire.

Alejandra S.
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Rent packages for a discount rate

Eyris A.
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Le client n'a pas laissé de commentaire.

Felicia B.
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Marsha was great! She's always so pleasant and happy, not to mention she super fast. Always in and out!

Greg F.
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Le client n'a pas laissé de commentaire.

terrea P.
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there should be a sign to indicate where the lock box is in order to get the key out. the building was closed so it took me a while to locate the boxes

Cheryl H.
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Marcia was very helpful and friendly. I wouldn't want to rent from anyone else. Amazing customer service for sure!

Bianca Y.
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Charged me several times and no one could answer why.

jose M.
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The lady that rented us the uhaul was amazing nice and knew everything next time someone needs one I would be recommending uhaul because of her.

ken M.
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Great location. They had the van I needed for my move. Check-in was fast , but the return with the web app was great. Fantastic use of technology to increase customer satisfaction.

Kasey P.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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