The whole experience was excellent. Marcia was professional and extremely helpful, as was the gentleman on the return.
TODD M.
Moving Truck Rental in Houston, TX at Royal Oaks Storage LLC
(Concessionnaire U-Haul dans le voisinage)
12121 Westheimer Rd #100B
Houston,
TX
77077
Pour nous contacter
12121 Westheimer Rd #100BHouston, TX 77077
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 9h30 am à 5h pm
- Dim : 9h30 am à 2h pm
One-Way and In-Town Local Rentals in Houston, TX 77077
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I can't remember her name but she's very friendly and she Has AMAZING customer service best experience with uhaul .
Khari S.- Rating:
- 5.0
This location was good and fast. Friendly guy. My only problem is that they put this strapped in dolly and moving blankets in the truck near the back door. If you want to use it, break the zip-tie seal and be charged a fee, otherwise don't break the seal and it is blocking a huge portion of space. This is frankly obnoxious and a scummy sales tactic. I almost considered breaking the zip-tie seals just to get the room back.
MATTHEW L.- Rating:
- 5.0
Gasoline should be full up for , that is easier for customer to add up gasoline before returning the vehicle.
SUNNY C.- Rating:
- 2.0
Lady working there was rude and unprofessional. Complaining about her job, her relationship with u-haul and not explaining services and its conditions properly.
Javier V.- Rating:
- 5.0
Excellent customer service. Answer all my questions
ANA Q.- Rating:
- 4.0
More trucks available.
MELISSA M.- Rating:
- 4.0
Marcia and Dave very helpful & pleasant
JANISE LA VETTE S.- Rating:
- 5.0
The service was exceptional. The only thing you could do is give it for free since we live in a capitalistic society, that is not possible.
michael E.- Rating:
- 5.0
Thanks it's Good experience for me
Abdelmohsen A.- Rating:
- 1.0
My uhaul battery died! I'm glad I paid for roadside help. The guy who jumped my uhaul battery told me that the battery ha even jumped many times, and that it wasn't my fault at all. Because of that I had to take more time to move and I got charged an extra day! As a person that literally got laid off due to covid and just got a new job with no money and a lot of debt, every dollar counts. Please consider refunding me at least for the extra day charge if not the whole order because I spent hours I could be working (had to push my start date back) because my battery went out when it wasn't my fault! Please help!
Alexander D.- Rating:
- 5.0
Marsha is awesome. She was very friendly, thorough, and professional. She is definitely an asset to your company. She made the process painless. Marsha is a customer-service guru!
Carolyn L.- Rating:
- 1.0
The young lady at the front desk clearly doesn't like her job! Her attitude was horrible,when I told her I didn't need the dolly she said,†if the seal of it is broken you are gonna have to pay!â€. I explained to her that I was going around the corner and didn't need it but she kept bringing up the fact that if I touch it I would have to pay. Her attitude all together was poor! My sister who came in after me so I could use her card said the same thing! Maybe she thought we couldn't afford it or something because she was rushing us! I just hope this improves ðŸ™ðŸ½! Have a Good Day
kwema W.- Rating:
- 5.0
N/A
Juana O.- Rating:
- 5.0
The Manager on Site was very nice and professional!
David G.- Rating:
- 5.0
Marsha provided great customer service! She is thorough in her explanation of the services you receive. She's also very kind and friendly.
Melissa M.- Rating:
- 5.0
Everything was Perfect!!!
Sade A.- Rating:
- 5.0
All good
ANGEL S.- Rating:
- 5.0
The representative was very informative on all of the procedure of the contract and on the storage rental ,she was polite and kind I would definitely return to this location . Thanks Vangail Garrison
vangail G.- Rating:
- 5.0
In small locations like this don't let 2 people book pickup at the same time. Please space 15 minutes or more between pickup times.
SHARON S.- Rating:
- 5.0
Great prompt service , keep it up
MARCO P.- Rating:
- 4.0
Fill fuel tank completely. My vehicle's tank showed "near full" when I picked it up, but I had to return it "Full". I used the van for 32 miles and ended up filling tank with 6.6 gallons. I seriously doubt that the vehicle consumed 6.6 gallons of fuel in 32 miles.
DANIEL PATRICK P.- Rating:
- 5.0
Nothing
LAMARCO F.- Rating:
- 5.0
Very helpful staff , great location, fast and accurate ????????????
Wisam N.- Rating:
- 5.0
Last minute rental I was treated with respect and made me feel comfortable
Tina R.