First, this experience was horrible. I reserved a truck to move my daughter to austin may 21st. I was picking up before you opened and when i pulled up my account you had a espinal rececio tied to my account so it showed no reservation and had to postpone her move until the next day. I couldnt edit my primary number associated to my account (why, im sure its "policy") and since you have the wrong number no reservation was registered even though i did. The next day i picked up the truck (nightmare process for ride share) and it smelled like something died in there so windows down to austin sweating nonstop the entire way. I would appreciate a refund. Ive used uhaul a ton of times and this just sucked!
Ray N
Royal Oaks Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Houston, TX 77077
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great Customer Service by Kizzy amd Michelle! Thank you, Ladies
REGINALD AThe lady Kizzy that work there screwed up my contract she don’t need to work there
DORRIEN MExcelente, muchas gracias y mucho éxito
HELDER SEverything was fine, just I was charged twice more than I expected.
RAMIN P