Customer Reviews for Rydbom Express Inc
(Concessionnaire U-Haul dans le voisinage)

1 404 évaluations

2000 Vine St   Middletown, PA 17057

(717) 461-7199

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(717) 461-7199

2000 Vine St
Middletown, PA 17057

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise V. 
Évaluation :
5

Very professional, ease of use, friendly

Michael S. 
Évaluation :
5

Best location I ever used very friendly curtios

WILLIAM B. 
Évaluation :
5

The employees are friendly and helpful

Matthew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis Z. 
Évaluation :
5

This location was extremely helpful when UHaul messed up our reservation. The initial reservation location was moved and we were not informed. When we found out and arrived for pick up, we were given an "upgrade" in truck that was too big for us to handle!!!! We reserved a truck just big enough to handle a couch and a loveseat. UHaul made a switch to a truck big enough to move a whole apartment! It was way too big for us to safely drive. The manager helped us find another truck on a busy weekend and we were very grateful.

Robert R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Free chocolate milkshakes. Lol. Have a great day!

Darren M. 
Évaluation :
3

Not rude but not friendly staff Longs nursery in Palmyra is much better staff

Rick K. 
Évaluation :
5

Doug was fantastic to work with..very accommodating and helpful Thanks

Donna K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald K. 
Évaluation :
5

Absolutely the best human beings work at this place. I owe them a huge debt of gratitude for helping me to move they are Superhero's... if everyone in the world cared as much as the men working there the world would be a beautiful and kind place. Thank you. I will never forget what you did and I will always remember to pay it forward and honor all your goodness

jill N. 
Évaluation :
5

You can improve your website. I tried to check my equipment in, and I was unable to. Don't want to be overcharged

Sasha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa L. 
Évaluation :
5

Everything was good!

Mandy W. 
Évaluation :
5

Having the cart and packaging in the back of the truck took up additional space that could have been used to move more items. We selected not to have them so putting them in was unnecessary.

Daniel H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kyana W. 
Évaluation :
3

Can was not full of gas as was said and I didn't check. Drove it 22 miles and fill with gas before returning. It took 11 gallons of gas. Would not reimburse me for the extra gas and had receipt

Kyle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat L. 
Évaluation :
5

Truck was ready, signed the paperwork and went on my way. My only recommendation is to plan your move for days other than Friday & Saturday as the trucks rent at a higher rate.

Thomas P. 
Évaluation :
5

S.O.

Eric H. 
Évaluation :
5

Customer service was very helpful Myra Return of the rental was easy. Would recommend this location to anyone. I would not recommend U-Haul on 29th Street in Harrisburg to no one. Customer service was very rude vehicle was not clean. The guy in customer service on 29th Street in Harrisburg needs an attitude adjustment don't understand why you have someone like that serving your customers

carlos N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronda H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

russell S. 
Évaluation :
1

I reserved a truck when I got there they didn't have it ........ I had people and family lined up to help all I got was we don't have it ...... reporting your company to BBB

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen S. 
Évaluation :
5

Easy process, friendly staff, seamless pick up and drop off.

Jan M. 
Évaluation :
5

Please send a reminder one day prior with date and time

Thomas Z. 
Évaluation :
5

Quick service friendly- van was new and so enjoyable to use. The back up campers came in handy and the return was quick and pleasant. Great location. Highly recommended.

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen N. 
Évaluation :
5

Rydbom Express is a very clean, organized location with knowledgeable staff. Our rental equipment was in good condition and clean. We had several issues when dealing with uhaul.com & struggled to get things sorted on uhaul corporate end. Rydbom Express was very understanding and helpful. If we need a Uhaul in the future we would definitely use Rydbom Express again.

Amber P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynwood S. 
Évaluation :
5

The online app did not work as I was expecting. Staff at the store was kind and helpful.

Angel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
3

The milage on the Odometer read 9407 once I returned to the location. I am confused as I could not manually return the vehicle. I had no choice but to drop it off with out checking it back in

Justin H. 
Évaluation :
5

No additional comments as the service and equipment were top notch.

George Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

douglas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINE D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Fine the way it is

Rich G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela J. 
Évaluation :
5

Only issue was checking in onine. Everything else was great ðŸ'.

Donald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaron E. 
Évaluation :
5

The gentleman was a great help when making my choice of trucks

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Z. 
Évaluation :
1

Lady at the desk was rude, the truck was old almost in drivable and there was candy wrappers under and around the seats

Keda H. 
Évaluation :
5

Great service and convenient hours. Thanks!

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole H. 
Évaluation :
5

Convenient hours for self movers. Friendly reservation and service

Jason R. 
Évaluation :
1

I was quoted the highest fee possible without presenting the lower option. I was also never told that I had to have my rental back by 3 so I was charged an extra day....poor communication

Donald D. 
Évaluation :
3

It was merely a check in. Not enough interaction to determine a recommendation.

BRUCE T. 
Évaluation :
5

Not a thing. The whole process was very smooth.

Richard J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
2

The girl I initially spoke with to schedule set the tone...she was rude several times with me. I left the truck cleaner than I found it and I had to jiggle the key to start the truck. Was not made clear that I purchasd the blankets but didn't tell me that I couldn't get my money back bc I didn't open them. Not sure why they took my money for a dolly and didn't have a ramp on the truck to use it. The older gentle man was the nicest most informative. The younger man I felt like I had to ask all the questions and pull information from, the woman I spoke to initially was there when I was checking out very loud inconsiderate that we were having a conversation as she was on the phone. She was very combative with me until she saw that I started to create some boundries. The most I could say was it was convenient as far as the location.

Debra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
5

just keep up the good work

KENNETH K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle B. 
Évaluation :
5

Very smooth operation! Everything was great!

William A. 
Évaluation :
5

The truck had been smoked in and stunk. And a water bottle fell out onto my foot when I opened the passenger side door. First time I've ever had an issue with equipment from this location.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denni M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynne W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yvette O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daune H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marilyn B. 
Évaluation :
5

Excellent service à la clientèle

Ronald P. 
Évaluation :
5

So helpful and excellent service!!! Will definitely return in the future!

Abigail K. 
Évaluation :
5

i was only there very briefly... everything seemed pretty good.

Chad S. 
Évaluation :
5

Everything was great!

Corey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Always happy with the service we receive at this location.

Mechele S. 
Évaluation :
5

Excellent service. Vehicle spotless and in great shape. Good people! The service received here is way better than an actual Uhaul location!

JOHN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia H. 
Évaluation :
1

Very rude person. No effort to help cutomer.

Jiten S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergei N. 
Évaluation :
5

I had a reservation before that that I canceled because I've done this before and I talked to four different people and I'm going to look at my notes right now to see what day it was but they were ignorant and rude I thought it was on mother's Day I remembered now seriously. I talked to 2 chat agents, but they were rude and said I couldn't do what I was doing cuz it had to be in Jeffrey's name my son who was the driver I rented it he was a designated driver, because I don't feel comfortable driving a truck that big so it was for my move but they were ignorant rude and nasty so I hope he's really do record the conversations cuz look them up, they came from 717-446-2361, and then I canceled it because they were just not well informed, so I called in and I talked to two different people, and they were the same way. What was a guy and one was a girl the first two were girls. So the people that man you want 1-800 number and your chat agents they need to be taught how this works I can rent it I can list my son as a the driver but I'm responsible for it they're like you can't do that, I'm like I've moved four times in the last year, yes I can and they were just ignorant and obnoxious and I actually called other places to start the process to grab a rental there. Which I would have done but your prices were definitely a lot better I'll give you that. But whoever I talk to you on the phone and in chat they're ignorant rude and obnoxious to be honest. So I'm going to at this point I was happy because I was able to call in down there and do it I just wanted to make sure everything was in my name not my sons because he had to show his license I mean I showed my ID too, but when I called in till like cancel it too the guy was like well can I speak to Jeffrey I'm like well the car it's registered under my name and my card, he's like what we need to speak to Jeffrey I said well you know what how's this go ahead and try to run that card because I screenshot everything you run that card in my name I'm telling you I'm calling and reporting it and blocking it it will be theft. He's like can't you just get him I'm like he he has nothing to do with it he's just the driver and he is upstairs sleeping because he had the covid shot, and he wasn't feeling well no I wasn't going to go wake him up. I ordered it it was in my name on my card so go ahead and run it! Because I would have filed charges. So I canceled online it was even my email they just put it in his name because he was listening as the primary driver well yeah I don't want to drive it. You need to school your people better. That was the worst experience I've ever had with you and I should have known better I should have just went in and did it in person I was just trying to save time. Actually what I had asked the reason I had called? Was because I wanted to know if he could if we could like take care of the pre pick up stuff ahead of time because he had his daughter that day and I didn't want to waste time in the office.v I just wanted to give the info that they needed for like the mortgage and stuff like that ahead of time for his license and stuff they were not very nice they weren't. If I can find another place comparable to your rates I will use it in the future. But as for Middletown where I picked it up at or where he picked it up at and I was with, they were excellent. You need to have more people like that handling your stuff. And actually the phone calls were made Sunday at 7:22 a.m. and 748 a.m. exactly is when they called was initiated so I'm hoping you can figure out who they were because I'll tell you what I'm sure you've lost people because of them.

Kelly S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MARK L. 
Évaluation :
5

One lady working tiday not freindly,gave me the wrong bill,166.90,not mine was suppose to be 69.61. Was not impressed with this lady,last two times I rented their great every thing.service and freindliness.this lady needs some training on customer service.

Norman G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amparo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerry O. 
Évaluation :
5

Nothing, the service was excellent. Keep doing what you're doing.

Lori B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert F. 
Évaluation :
5

No improvements! People were nice, service was professional: a pleasure doing business with them. First time rental from these folks, and if I need another vehicle, they'll see me again!

Dennis F. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page