Please make sure turn signals are working properly before renting out. Otherwise was a easy pleasant experience.
Elizabeth Taynton
Customer Reviews for Rydbom Express Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing everything was perfect the best service I ever had at a u haul.
DANIEL SHANKI rented a 10 ft truck and when I was loading it I noticed there was only a handhold on the right side of the truck bay. Since this truck does not have a loading ramp like the bigger trucks, the handholds are important. So why is not a handhold installed on the left side to make loading more smoothly. It would probably cost Uhaul all of $15. to install a handhold on the left side of the truck bay.
Thomas PetriskoThe truck I rented needed to be junked. It had over 120k miles and it showed it.
francisco hernandezNothing, everything was ready, staff was friendly and helpful. Everything went smoothly.
Donald SokalczukGood service I am satisfied
James HaynesPleasant staff who were very helpful. The process was quick and the truck was ready right away. The truck drove very nicely and was clean. It had with bug mirrors, lots of cab room and areas for cups and phones. If I need uhaul again, i will rent here.
Stephen HallAwesome customer service @ Middletown location! There was a lady and a guy whom were both very helpful and polite! I had a great experience! Thanks U-Haul !!!!!
Taylor WeedonExcellent service had us in and out in about 15 minutes hopefully no one is moving anytime soon but if so definitely going here to rent a U-Haul plus it’s veteran owned I do believe so we most definitely should support… thanks again Frankie and Mary ann
Efrain ValentinThe equipment was clean and the staff was friendly and had the truck and all accessories ready for me at pickup. But I encountered an issue only a few miles from my home address. The 'check engine' and 'stabilitrak' came on. Was able to get the truck home. The next day (2/25) when I started the truck to return to the drop-off location, the 'check engine' light was out and I encountered no problems.
DUANE KELLEYIt was a great experience
John SimkinsThis is my preferred location to rent from U-Haul. The equipment is always clean and ready to go at pick up.
Bruce GarmanEverything was smooth and easy from pick up to drop off.
Harvey StoudtWe will definitely use your services again.
Glenn KesselringYour staff is amazing. I'm bad with names but their is a young man there w red hair that was super awesome and lady that helped me was super awesome as well
Jennifer BrownThe handhold on the back of the truck bay is only on the right side, I would highly recommend that a handhold be added to the left side of the truck bay for safety purposes.
Thomas PetriskoI told the clerk that my drop off location was Palmyra and he didn't change it and I was charged 180 more.
Rebecca MARQUEZThe truck should have a hand grip on each side for entering or exiting the box. This would make it easier since the truck does not have a ramp.
Thomas PetriskoAlready recommended this location to a friend. Will be using again in near future
Antonio CoachFriendly service, clean truck
richard hooseThe fastest and most efficient check-in and checkout experience at a Uhaul location I ever had.
David OsifatKeep up great work
Mike PistorioWhen I called I was told no 10 ft Uhaul was available even though app said available. I reserved on app and everything was fine during pick up. Staff was polite and assume me that the size was enough for what it needed. Very pleased with this location
benard dowNone. They are the very best in the area!!!!
Robert WoronkoThank u it was great service
Mike PistorioEasy drop off
joyce neubaumDrop off was a breeze since it was through a person. Would never opt for pickup or dropoff using the app.
Jonathan LordI love u haul. After Hershey closed it’s nice to know I have another location to go to and the hours are better
Nancy PapachristouExcellent service à la clientèle. Thank you for being great employees n caring about your customers. Y'all r the best...
Cheri DallasFast and easy!
Michael RandomStaff friendly and helpful. Rental very reasonably priced.
Drew RuslingWas upset that I had to pay for 4 hours that I requested but only used 2 hours, less mileage.
Deasia ClecknerThe staff is always polite and friendly. Doug pays extra attention to the safely aspect of the trailer that I get. I appreciate that.
Nancy KingNice customer service and very streamline service. In/out within minutes
Chris BernolaThe truck I had sounded like it was going to blow up. It was very loud. The staff was excellent and friendly. Very quick process to obtain keys and I love the easy access drop box.
Lashonta JohnsonThank you for not messing up my order. Every time I have used a subcontracted place in the past, they have completely messed up my order. This one was clean, kind, and had exactly what I reserved. Thank you dearly! I wi use you again.
Angela FolkenrothThe whole town lost power and you were still able to meet my needs in a crisis situation. Thank you to all. Above and beyond 5 stars.
Carol Merlo KnackstedtWonderful location to work with.
Melinda Gaspari8/2023 Doug was OUTSTANDING and I would absolutely not hesitate to utilize this location in the future! Doug was very friendly and offered to help if I needed any driving tips with backing up/towing a Uhaul, as this was a first for me. Really great experience!
Margret BlackThese folks rock. I love that the policy is to bring the trucks back with a full tank, and ya' leave the lot with a full tank. Serious respect to this location between Hummelstown and Middletown.
Benjamin jamesAlways a great experience at this location.
Shelley Brown