Make sure the dolly is actually in there. And tell then to go to uhual.com and not the app. Much easier.
Sherry P
Customer Reviews for S And K Unique Structures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great! The owner was very helpful and kind!
ANGELA DScott went above and beyond ! I will certainly be doing business with him in the future and i recommend him highly.
Maryland FVery helpful and friendly to us, a very good experience during a challenging time(moving)!
Roxanne JFriendly customer service. I go here for all my uhaul needs
Christopher BWas given a reserved truck and was not informed until they called me and said they were going to report it stolen. So yea will never ever use uhaul again as long as I live. It was insane after one missed call, because we were moving obviously. But the next call I picked up they said they were putting a warrant for a stolen vehicle we had for less than 3 days. I hope uhaul bankrupts soon. They deserve it. Tell the next guy that comes in to leave and find something else that won't lie to you.
Hunter rRight front trailer tire was almost bald, and had a slow leak which need to be refilled every 200 miles.
Michael SExcellent location from which to rent a trailer. Easy in and out, friendly owner and fast turnaround. Will definitely use them again.
Jeffrey GThe guy wasn't there. But his number was on the front door.
matthew rScott was very amazing and very very helpful and all questions and I would recommend this location to anyone icing Scott deserves a medal for as much help as he gave me an understanding things I didn’t understand
Joshua PGreat folks
Wayne JI only received 1 dozen packing quilts instead of the 2 dozen I had requested. Other than that this is a great location and I will be using them again in the future.
Jeffrey GGreat trailer and wonderful trip. Fully recommend this trailer and to use Uhaul!
RONALD GDropped truck off on a Sunday so just used the drop box and the U-haul app. Easy with no issues.
michael sScott was awesome, but your reps who were calling me from a 501 number were absolutely AWFUL. One said she was going to report the trailer stolen because I didn't have time to stop working and walk all the way to the trailer and fill out paperwork over the phone. After telling me she didn't even know what trailer I had. I don't know what kind of training your people get but it clearly did not work. Again, Scott was great. None of this is a reflection of him. But your corporate rep sucked.
JR JGreat customer service and very helpful. Would definitely recommend and I will taking all my insulin needs to this location.
Marshal HScott Martin was friendly and fantastic to work with. He explained the process and answered all my questions readily.
Maureen TCouldn't have been a better experience. Your representative who rented it to us went beyond to take care of us. Thanks
Leroy BRestoring my faith in my fellow man. I had wrecked my truck and was stuck 200 miles from home. Showed great empathy and bent over backwards to get me back on the road.
Gary SPoor cell service at the location.
Albert L