Great friendly customer service. I highly recommend this location.
RONALD D
Customer Reviews for S And K Unique Structures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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We reserved a small trailer and a 28-foot truck. A U-Haul representative called us the day before our scheduled pickup to let us know they didn't have the trailer type we reserved on the lot, but he offered to rent us a larger one instead, which was fine. He also confirmed that both the truck and the trailer would be ready when we arrived. The following day, after driving 30 minutes to pick up the rentals, we were informed that neither the truck nor the trailer was available because they had not yet been returned by the previous renters. We were told we would receive a call once they were ready. We then drove 30 minutes back home. Concerned-since we had to be out before closing on our property-we started calling around for another rental option. Fortunately, the representative did call back a few hours later. We drove another 30 minutes to pick up the equipment, and everything went smoothly from that point on. Our main complaint is that we should have been notified about the delay before we made the first trip..
STEVE WScott was great!
HANK AFriendly and professional.
DAVID CScott was really great to work with. Am going to rent from him again
KARL HToo much contact by email and texts. I have rented numerous times and it gets more and more every rental. Less is better.
Geary RRien
Sherry P.
LOIS HNothing y’all do a great job. Everything is fine.
CLIFFORD LVery helpful, even with changing return date. Prices are also fair and reasonable.
JERRY WIt cost to much
BRANDON OEverything went very well!
Brian CGreat people to deal with
KEVIN SAll good
CHARLIE RThis company was all you can ask for in making for a pleasant experience. The people were all very nice and helpful. They went over and above their duties by a long way. The owner actually gave me a ride home because uber could not get a driver to me after 6th attempt. I would absolutely recommend them. U-haul has never let me down and I have been using them for many decades when I had a need. I cannot say enough nice things about this location. They were so good to deal with that I even bought one of their shed type structures and it was delivered the following Monday. Also, a fantastic experience had. Thank you!!!!!
WAYDE Cdropping it off and getting it was easy
LYLE WEasy to work with and very helpful.
DAMON RScott was very professional and available. He was responsive to phone calls. We were from out-of-town and he waited for ua to arrive to take posseasion of the truck.
JAMES SWas an easy process.
Michael ABest Uhaul location I've ever used, and I've used a lot of them! Scott is an excellent representative for the Uhaul brand.
Jeffrey GMake sure the dolly is actually in there. And tell then to go to uhual.com and not the app. Much easier.
Sherry PEverything was great! The owner was very helpful and kind!
ANGELA DScott went above and beyond ! I will certainly be doing business with him in the future and i recommend him highly.
Maryland FVery helpful and friendly to us, a very good experience during a challenging time(moving)!
Roxanne JFriendly customer service. I go here for all my uhaul needs
Christopher BWas given a reserved truck and was not informed until they called me and said they were going to report it stolen. So yea will never ever use uhaul again as long as I live. It was insane after one missed call, because we were moving obviously. But the next call I picked up they said they were putting a warrant for a stolen vehicle we had for less than 3 days. I hope uhaul bankrupts soon. They deserve it. Tell the next guy that comes in to leave and find something else that won't lie to you.
Hunter rRight front trailer tire was almost bald, and had a slow leak which need to be refilled every 200 miles.
Michael SExcellent location from which to rent a trailer. Easy in and out, friendly owner and fast turnaround. Will definitely use them again.
Jeffrey GThe guy wasn't there. But his number was on the front door.
matthew rScott was very amazing and very very helpful and all questions and I would recommend this location to anyone icing Scott deserves a medal for as much help as he gave me an understanding things I didn’t understand
Joshua PGreat folks
Wayne JI only received 1 dozen packing quilts instead of the 2 dozen I had requested. Other than that this is a great location and I will be using them again in the future.
Jeffrey GGreat trailer and wonderful trip. Fully recommend this trailer and to use Uhaul!
RONALD GDropped truck off on a Sunday so just used the drop box and the U-haul app. Easy with no issues.
michael sScott was awesome, but your reps who were calling me from a 501 number were absolutely AWFUL. One said she was going to report the trailer stolen because I didn't have time to stop working and walk all the way to the trailer and fill out paperwork over the phone. After telling me she didn't even know what trailer I had. I don't know what kind of training your people get but it clearly did not work. Again, Scott was great. None of this is a reflection of him. But your corporate rep sucked.
JR JGreat customer service and very helpful. Would definitely recommend and I will taking all my insulin needs to this location.
Marshal HScott Martin was friendly and fantastic to work with. He explained the process and answered all my questions readily.
Maureen TCouldn't have been a better experience. Your representative who rented it to us went beyond to take care of us. Thanks
Leroy BRestoring my faith in my fellow man. I had wrecked my truck and was stuck 200 miles from home. Showed great empathy and bent over backwards to get me back on the road.
Gary SPoor cell service at the location.
Albert L