Driver side windshield wiper was in poor condition and needs to be replaced. Would only clear 1/3 of the windshield while driving in the rain. Dangerous.
Rick H.
Customer Reviews for Safe Mini Storage #5
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I appreciate the great customer service. Merci.
GEORGE W.The two employees at the front desk, im not sure what their names were but they were there Friday around 3 oclock, was exceptionally helpful and nice. My truck was not available due to a late return and they went over and behind to make sure I was able to leave with a truck. Thanks for you all help.
BERT Y.Personnel very helpful and pleasant. Also have very clean reasonably priced storage units with easy ground level access.
JAMES H.Great service!
JAMIE HOPE O.Absolutely great experience easy check out easy return The agent exceptionally kind and courtesy and professional.
RASHIDA D.Improve quality control process. Provide recourse for placing your customers at risk.
MELISSA SUE R.Great bunch of folks running the show here.! Keep up the good work ladies
WILLIAM W.Just said, "park it where you want". Didn't help disconnect or inspect the trailer condition. I asked if the location did any servicing and was told NO. I told them about the tires and they just said "ok thanks". I would doubt anything was done. I don't know how these places can be a Uhaul rental location and not have any servicing responsibility or liability.
PETER K.Way easier than I thougt
Eric D.The website had the wrong pick up time listed. The pick up location doesn't open until 9am
DeAndra H.Exceptional representative of the organization!!
Anthony S.Excellent customer service (which is rare these days)!
Marbaline B.Everything was great!
DEANNA R.The front desk staff and the trailer were perfect. It helped my day extremely. Merci.
Nenito Dizon V.The truck appeared to be in need of maintenance. The steering has too much play and the engine seemed to run roughly while idling at a stop. Brakes were fine and transmission appeared to operate normally. The cab of the truck and windows were dirty. I understand most of your customers treat your fleet equipment poorly, so this issue will continue. U-Haul is a big company and should do a better job of maintaining its fleet equipment. I like U-Haul and have used the company for moving on several occasions and will continue in the future as needed.
Theodore V.Make sure dollies are in truck if store is closed at time of pickup. Rented an appliance and furniture dolly that were missing from truck.
JEFFERY A.See comment above.
Joseph B.The tongue of the trailer is very heavy and I doubt an older or female person could have lifted it onto the ball. Maybe some type of device should be available to help raise the tongue.
TIMOTHY Y.