Le client n'a pas laissé de commentaire.Karah R.
Customer Reviews for Safe Ship NKY
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fort Thomas, KY 41075
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.STEFANIE H.
Le client n'a pas laissé de commentaire.RAYMOND B.
Great service, great team! I rent vans from this location several times a year. Vehicles always in impeccable condition, most are new! The location very convenient, and the customer service is amazing!MARK A.
Le client n'a pas laissé de commentaire.JASON A.
Le client n'a pas laissé de commentaire.JASON H.
Le client n'a pas laissé de commentaire.david S.
Improve app service. Improve customer service. It took me 45 minutes to pick up the truck because the app wouldn't let me take a picture. Then got charged extra for gas when I filled it back to where it was, but couldn't post the photo. I should have only had to pay around $100 for this, but ended up paying $135. I won't use Uhaul again.Michelle F.
Le client n'a pas laissé de commentaire.Alan H.
Le client n'a pas laissé de commentaire.PATRICA K.
Great service from Safe Ship NKY - they deliver an swesome U-Haul experience. Helpful, friendly service and a full like of U-Haul rental services. Will use Safe SHip NKY now for all my U-Haul needs! Merci.CHARLES M.
Nothing comes to mind. I was working on doing the mobile pick up when they can outside and offered to take care of it inside for me if I wanted. The staff was very helpful.THOMAS B.
Le client n'a pas laissé de commentaire.Lorie S.
Easy pick up from helpful staff. Location is basically a shipping service, but good attention from the vendor was welcome, and tips on operating the truck were provided. Overall, it is good location but not very fancy. The rented 15-foot truck had a fair number of miles on it but performed a 500-mile trip with no problems.Paul H.
I can't think of anything, everything went great.Michael H.
Find a more friendly staffingthomas H.
I used the Safe-Ship location many times due to the professionalism of the staff and their desire to work with customers. They all go over and above to give you what you need and provide recommendations to save you money. Would recommend this location to anyone.JEFFREY S.
Le client n'a pas laissé de commentaire.AMANDA C.
Le client n'a pas laissé de commentaire.Rita M.
Great customer service!Nick T.
Everything was great good service and efficientAnita M.
Nothing. The gentlemen that run this U-Haul do a fantastic job. They are always super friendly and have the rental truck ready when they say they will. Je les recommande chaudement.RICHARD V.
Le client n'a pas laissé de commentaire.JAMES N.
Le client n'a pas laissé de commentaire.Leonard L.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Randy L.
Le client n'a pas laissé de commentaire.Bill E.
Make sure to jump into and check every vehicle before renting it out. The van we rented was definitely used as cold storage for either a morgue or seafood company and was one of the foulest smells I've encountered.Justin T.
Le client n'a pas laissé de commentaire.craig T.
Nothing! Service was great. Staff very friendly.THOMAS C.
what a wonderful experience..needed a van right away as my car was in the body shop and the owner was great. much easier than the one down the street from where I live.Mary H.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.Salissa E.
I arrived early, even before they open and Mason let me get in the truck immediately. He was so nice! Very accommodating and excellent customer service.Tia H.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.Linda B.
Mason was awesome! Definitely will recommend!Shannon H.
Le client n'a pas laissé de commentaire.Delbert M.
Le client n'a pas laissé de commentaire.CHARLES R.
The truck shock when it went over 50 mph. This was if it was full or empty so I didn't feel safe while driving it.GRACE R.
Le client n'a pas laissé de commentaire.Stelios G.
Le client n'a pas laissé de commentaire.ELLIOTT H.
Excellent service à la clientèle. Quick easy pickup and just a really nice couple to deal with. I'll be back again.Ryan H.
Le client n'a pas laissé de commentaire.Gary C.
Very friendly and helpful.Candice C.
Mason was super niceThomas B.
Le client n'a pas laissé de commentaire.JAY B.
Employees were friendly helpful and efficient you can't fix perfectionMichael B.
Team was super helpful and kindShannon R.
Nothing Exceptional ServiceDee W.
Le client n'a pas laissé de commentaire.Elliott H.
Ship safe is always great!JOSEPH B.
Le client n'a pas laissé de commentaire.GARY S.
Le client n'a pas laissé de commentaire.NANCI G.
Nothing to improve. It was a wonderful experience.nanci G.
Gas in truck was not on full and low tire pressure light was onLynn M.
When I used the link to return the truck, it was telling me my odometer mileage was less than what I started with. I entered all 3 just to be sure, trip A, B, and the regular. Said it every time.Tianna T.
This is one of the friendliest U-Haul locations I have visited!Reid G.
The app was terrible. To drop off the app would not accept any pictures taken. We tried for 45 minutes before giving up and just putting the keys in the box. We tried calling as well but was put on hold and transferred and still on hold for another 30 minutes.Justin M.
Employee was awesome to deal with. Quick and easy and explained everything I needed.SCOTT S.
This place was a bit off the main hwy, but not too bad. Lot was big can easily turn anything around. Staff was great, and quick. I was in and out checking in and out.Richard U.
Inside was a bit messy with an empty bag of chips and two empty drink bottles. Also it was a tad priceySimon B.
Le client n'a pas laissé de commentaire.Michele S.
Team was very service minded!!Josh H.
Very busy Saturday morning, the nice young man was doing a great job but could have used some help at the front counter.GREGORYALAN F.
Le client n'a pas laissé de commentaire.MARK H.
Strange that I reserved my truck a month and a half ahead of time and it still wasn't available when I went to pick it up. But the upsize worked out ok.ROBERT G.
Le client n'a pas laissé de commentaire.Diana W.
DO NOT USE UNLESS YOU WANT TO BE CHARGED 155 dollars for a mistake they made!Kalee H.
Workers were so friendly! We arrived early but didn't know if they were open yet, so we were waiting outside. A man came out to see if we needed help and invited us inside to get started.Teri J.
Safe ship in Ft. Thomas is the best place to get a u haul!Evan L.
I can't see, in any area of this operation,where there is room for improvement. They continue to keep a high standard of service. Mason and Elliott are always accomidating. 5 stars.JAMES H.
Le client n'a pas laissé de commentaire.CHARLES C.
Very friendly staff. Very good knowledge about equipment. Very helpful. A+++++Christopher M.
Le client n'a pas laissé de commentaire.ROGER C.
I was disappointed in the gas mileage of the vehicle. I drove 40 miles and had to refill with 8 gallons of fuel. That is 5 miles per gallon. I think a van should be able to do better than that.Akie M.
Le client n'a pas laissé de commentaire.cyntrale J.
Le client n'a pas laissé de commentaire.Brittany S.
Le client n'a pas laissé de commentaire.Aaron O.
I dropped off the truck after hours using the app.Julian V.
Le client n'a pas laissé de commentaire.MADISON F.
The guy at the front desk was really nice and professional I will be back in the futureMARISSA T.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Aime M.
Have the equipment where ORDERED, got call 20 minutes before pickup, had to waste money going to new location 10 miles away.RICHARD R.
Doing a great job.Darry C.
very helpful, friendly peopleROBERT T.
Van did not have operating brake lights or turn signals.Bryan M.
Le client n'a pas laissé de commentaire.Benjamin N.
Le client n'a pas laissé de commentaire.MARK S.
No improvements necessary! Mason was very helpful, respectful and friendly! Vehicle was perfect for our needs. Would definitely use Safe ship nky again and recommend them for any move! Thank you!!Leo P.
Fantastic experience, very professional, knowledgeable and friendly. Thanks for helping to make that aspect of our move easy and stress free.JOHN K.
Le client n'a pas laissé de commentaire.david S.
Le client n'a pas laissé de commentaire.AMY H.
Everything was great. Elliott Heil is an excellent representative for Uhaul.ROBERT G.
Really a Professional Busniess! Excellent equipment! Staff were all polite and more than willing to assist me. Thanks, Mr. LarryLAWRENCE T.
I don't know the worker's name, but he was very nice.Willa W.