The drop off location was very helpful and understood that u-haul tires should never be plugged especially in the side wall of the front tire.SELDON C.
Trailer Rental & Towing in Fort Thomas, KY at Safe Ship NKY
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fort Thomas, KY 41075
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Fort Thomas, KY 41075
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly service. Easy online booking and return.Mavictoria V.
Fuel gage differed from actual reported beginning fuel level. Online app showed higher fuel than actualityDavid B.
The truck was almost out of oil And, it only had 1/4 tank of gas at pick-up. You need to check your truck maintain staffs work better Thanks AgainHAROLD M.
Great location. Great people working there. Nice and clean moving van. Awesome customer service. I will certainly rent there again and let all of my friends and family do the same.Michael S.
There should be a hauling cart and every truck and you should not have to pay extraNona H.
This is a great resource to have so close to our home, and the way we were treated was also very neighborly. A very smooth, hassle-free experience. Would, and probably will, rent here again.Douglas H.
The employees at drop off were very helpful amending my drop off..I had to source this drop off location on my own. The reservation site that I had originally used to reserve the rental did not present this location as a drop off facility . Uhaul site wanted me to return to a location much further from my home.Michael W.
Friendly and knowledgeable.. would rent again from these guystim L.
Great placeElliott H.
The customer service was terrible. I for there before my rental time at 9am and registered online; online it said all I had to do was grab the keys. When I got there, I had to give them a secondary person to confirm it was us I guess; I was never told the reason as to why they had to get another person to call and verify. I was not aware of this and by the time we got threw it all over the texting app, it was 9:30 and I was late to meeting our family to help us move. It was very inconvenient and poorly organized.Logan G.
Safe Ship Northern KY has excellent customer service. I was taken care of right away and even swapped my 15' truck for a 20' truck they had available when I went to the store. I had called Uhaul, which the girl was rude and told me I had to do another contact after having the truck for a few minutes. She acted like she worked in the safe ship location. Shows you always deal with local business if you can. They are much more personable than a conglomerate.GEORGIA B.
Nothing everything was great went well and easy Thank YouJames D.
We rented a 10 foot truck to move my son. No problems at all. Easy pickup. Easy to drive. The return is a little tedious, but not difficult. Will rent again when I need a small truck.Douglas S.
Please see next comment box.Katelynn J.
Also friendly and helpful!dee G.
I had scheduled this for Great Lakes Ace hardware in Newport Ky. Du to the availability of a pick up truck instead of a box truck. Also safe ship had limited selection at the time. When I set up the time it told me I could pick up at 7:30 am via mobile phone. when I end to check in it start the process it changed to hand deliver so I had to wait till 9:00am. Thankfully I left had not left the house yet. When I arrived at Great lakes ace hardware I was told that the truck was over booked and that we didn't have one to rent but I was there first. The other thing is you have to drive to a different t location over a mile away to get the vehicle. When I drove by there there was a pick up I won't got to that location again the service is bad and having to go to a different location is awful to get the vehicle. Safe ship I have rented fro twice now and both times was excellent. I stopped by in hopes he would have something I could use wheelie everything was booked he needed the truck back by 1:00 if I could do what I need I could have it. Safe ship worked with me and met my needs. U-Haul should give them more opportunities with more trucks.Kevin W.
The return was HORRIBLE. I could not connect to the internet to check in. I called into the 1-800 number. They just kept telling me to go on line to check in. I will NEVER use U-Haul again. It took nearly an HOUR for me to finally check in the return. Taking all those stupid pictures was ridiculous.wayne K.
all was greatBob C.
It takes too long for the automated system. Check-in should e advised to complete 15-20 mins before arriving and returning took way too long.Ben A.
Mason provided excellent customer service and helped our moving day go smoothly!Gretchen G.
Great customer service!Andrew B.
Great customer service!Andrew B.
Very Professional, will use this place again, ThanksDouglas B.
Great friendly service. Even got a follow up call from them. Overall, very satisfying experience.dave E.