The drop off location was very helpful and understood that u-haul tires should never be plugged especially in the side wall of the front tire.
SELDON C.- Kentucky KY
- Fort Thomas
- 41075
Trailer Rental & Towing in Fort Thomas, KY at Safe Ship NKY
(Concessionnaire U-Haul dans le voisinage)
1504 Alexandria Pike
Fort Thomas,
KY
41075
Services dans cet établissement :
Pour nous contacter
1504 Alexandria PikeFort Thomas, KY 41075
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Fort Thomas, KY 41075
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Friendly service. Easy online booking and return.
Mavictoria V.- Rating:
- 4.0
Fuel gage differed from actual reported beginning fuel level. Online app showed higher fuel than actuality
David B.- Rating:
- 2.0
The truck was almost out of oil And, it only had 1/4 tank of gas at pick-up. You need to check your truck maintain staffs work better Thanks Again
HAROLD M.- Rating:
- 5.0
Great location. Great people working there. Nice and clean moving van. Awesome customer service. I will certainly rent there again and let all of my friends and family do the same.
Michael S.- Rating:
- 3.0
There should be a hauling cart and every truck and you should not have to pay extra
Nona H.- Rating:
- 5.0
This is a great resource to have so close to our home, and the way we were treated was also very neighborly. A very smooth, hassle-free experience. Would, and probably will, rent here again.
Douglas H.- Rating:
- 5.0
The employees at drop off were very helpful amending my drop off..I had to source this drop off location on my own. The reservation site that I had originally used to reserve the rental did not present this location as a drop off facility . Uhaul site wanted me to return to a location much further from my home.
Michael W.- Rating:
- 5.0
Friendly and knowledgeable.. would rent again from these guys
tim L.- Rating:
- 5.0
Great place
Elliott H.- Rating:
- 3.0
The customer service was terrible. I for there before my rental time at 9am and registered online; online it said all I had to do was grab the keys. When I got there, I had to give them a secondary person to confirm it was us I guess; I was never told the reason as to why they had to get another person to call and verify. I was not aware of this and by the time we got threw it all over the texting app, it was 9:30 and I was late to meeting our family to help us move. It was very inconvenient and poorly organized.
Logan G.- Rating:
- 5.0
Safe Ship Northern KY has excellent customer service. I was taken care of right away and even swapped my 15' truck for a 20' truck they had available when I went to the store. I had called Uhaul, which the girl was rude and told me I had to do another contact after having the truck for a few minutes. She acted like she worked in the safe ship location. Shows you always deal with local business if you can. They are much more personable than a conglomerate.
GEORGIA B.- Rating:
- 5.0
Nothing everything was great went well and easy Thank You
James D.- Rating:
- 4.0
We rented a 10 foot truck to move my son. No problems at all. Easy pickup. Easy to drive. The return is a little tedious, but not difficult. Will rent again when I need a small truck.
Douglas S.- Rating:
- 3.0
Please see next comment box.
Katelynn J.- Rating:
- 5.0
Also friendly and helpful!
dee G.- Rating:
- 5.0
I had scheduled this for Great Lakes Ace hardware in Newport Ky. Du to the availability of a pick up truck instead of a box truck. Also safe ship had limited selection at the time. When I set up the time it told me I could pick up at 7:30 am via mobile phone. when I end to check in it start the process it changed to hand deliver so I had to wait till 9:00am. Thankfully I left had not left the house yet. When I arrived at Great lakes ace hardware I was told that the truck was over booked and that we didn't have one to rent but I was there first. The other thing is you have to drive to a different t location over a mile away to get the vehicle. When I drove by there there was a pick up I won't got to that location again the service is bad and having to go to a different location is awful to get the vehicle. Safe ship I have rented fro twice now and both times was excellent. I stopped by in hopes he would have something I could use wheelie everything was booked he needed the truck back by 1:00 if I could do what I need I could have it. Safe ship worked with me and met my needs. U-Haul should give them more opportunities with more trucks.
Kevin W.- Rating:
- 3.0
The return was HORRIBLE. I could not connect to the internet to check in. I called into the 1-800 number. They just kept telling me to go on line to check in. I will NEVER use U-Haul again. It took nearly an HOUR for me to finally check in the return. Taking all those stupid pictures was ridiculous.
wayne K.- Rating:
- 5.0
all was great
Bob C.- Rating:
- 5.0
It takes too long for the automated system. Check-in should e advised to complete 15-20 mins before arriving and returning took way too long.
Ben A.- Rating:
- 5.0
Mason provided excellent customer service and helped our moving day go smoothly!
Gretchen G.- Rating:
- 5.0
Great customer service!
Andrew B.- Rating:
- 5.0
Great customer service!
Andrew B.- Rating:
- 5.0
Very Professional, will use this place again, Thanks
Douglas B.- Rating:
- 5.0
Great friendly service. Even got a follow up call from them. Overall, very satisfying experience.
dave E.