Fast and friendly staffJesus G.
Customer Reviews for Salsa Dance & Fitness
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great location and rep highly recommend this placeMartin M.
This location is perfect I will definitely returnLINDA G.
This person was very professional and quite helpful. He made sure I was connected safely and securelyMACK R.
Had to wait awhile for someone to come in and help me.roger B.
Mr Orlandos service and professionalism went above and beyond. I'll definitely come back to this location!JAIR A.
Le client n'a pas laissé de commentaire.George S.
Awesome gentleman always going over the top to help you out at this location. Rental was fast and easy.GEORGE S.
Le client n'a pas laissé de commentaire.Mia C.
Le client n'a pas laissé de commentaire.STEVEN S.
This location is now my go to location for U-haul rentals. The operator is fantastic and was very helpful and ready to assist us. He made it a pleasure to do business with U-haul.DEBORAH T.
Le client n'a pas laissé de commentaire.edwin T.
Renting what we needed was so easy and quick.. Thanks for the great experience.COLLEEN THERESE V.
Le client n'a pas laissé de commentaire.Gavin E.
My experience with the representative wa excellent. He was there for every thing that I neededROGER L.
El seÃ±or PÃ©rez fue muy profesional y trabajÃ³ hasta horas bien tarde para poder asistirme con la vuelta del equipo mÃo para el local del muy agradecido.REYNALDO S.
Excellent service. Would recommendCLIFFORD M.
Owner approached me without wearing a mask. I was to see my mom later that day, so to put customers and their families at risk is a no no. I went to get a rental not to get covid. He also charged me for insurance when I said no to the question. That's not the first time I get lousy service from this guy. I recommend to pick another location.Omar D.
Le client n'a pas laissé de commentaire.Ricardo M.
Le client n'a pas laissé de commentaire.Diane R.
Le client n'a pas laissé de commentaire.Steve A.
Le client n'a pas laissé de commentaire.kit O.
Le client n'a pas laissé de commentaire.Jean Pierre B.
It was perfect also great customer service!MAGDALENA R.
Le client n'a pas laissé de commentaire.Joe R.
Le client n'a pas laissé de commentaire.JASON A.
Le client n'a pas laissé de commentaire.WILLIAM G.
Service was excellentRene G.
Nothing. The service was great. All the personnel that I dealt with were very professional and very courteous.Francisco F.
I had a contract with pricing for 53,00 $ however I was charged 91,00 $ with no explanationAngelo C.
Le client n'a pas laissé de commentaire.robert G.
Idk why y'all said he was mean, maybe y'all are mean first. He was so nice and is basically running the show by himself. Props.Claire O.
Le client n'a pas laissé de commentaire.eduardo V.
Great experienceMatthew N.
Centrally located pick-up location for the running around that we needed to do. Truck was ready and off we went. Return of truck went just as smoothly. Orlando Perez was a pleasure to do business with - very personable.Terry H.
Get new stickers and update equipment like rusty scratches and sharp metal sticking out almost cut my wife's leg.Zachary G.
The man who took our truck was very friendly.Reynaldo M.
Le client n'a pas laissé de commentaire.Jeffrey U.
Le client n'a pas laissé de commentaire.JOEL CHACHO JR A.
Excellent service à la clientèle. Smooth and quick rental process. I will definitely rent from this location, again.PEDRO M.
Everything was great, business owner was very helpful and cool.SERGIO H.
Person approached me with some sort of attitude. Questioning me if I had cleaned the U-Haul and did I replace the gas that I used. I told him yes I did and I know what I need to do. Yesterday we were in a hurricane so it is a mess with water and mud. He was irritated that there was very little dirt on the floor board of driver side from getting in and out of U-haul. I swept it and he still gave an attitude as if he wanted me to shine it. I did explain to him that I opt for online check in and check out due to the virus and he just continued on with his rant about he has to clean the U-hauls and on and on. I WILL NEVER RETURN OR RENT FOR THIS LOCATION!!Marilyn B.
Person approached me with some sort of attitude. Questioning me if I had cleaned the UHUAL and did I replace the gas that I used. I told him yes I did and I know what I need to do. Yesterday we were in a hurricane so it is a mess with water and mud. He was irritated that there was very little dirt on the floor board of driver side from getting in and out of Uhaul. I swept it and he still gave an attitude as if he wanted me to shine it. I did explain to him that I opt for online check in and check out due to the virus and he just continued on with his rant about he has to clean the Uhuals and on and on. I WILL NEVER RETURN OR RENT FOR THIS LICATION!!Marilyn B.
The man who received the truck tried to blame us for how filthy the truck was and then called us back to try to charge us an additional 35 $to clean it!!! ??????Joe L.
Everything was excellent. Thank you.Ricardo M.
Le client n'a pas laissé de commentaire.Mark C.
Great serviceJorge A.
Trailer dog trails, like as if the toung is bent..William S.
Le client n'a pas laissé de commentaire.Billy W.
Le client n'a pas laissé de commentaire.Zoila Z.
Le client n'a pas laissé de commentaire.Heather G.
Le client n'a pas laissé de commentaire.Geneva G.
Le client n'a pas laissé de commentaire.Martin C.
Le client n'a pas laissé de commentaire.John B.
Good servicejaheon K.
Great customer service! Orlando was friendly, helpful, and if I could I would give this location/owner 5+ starsMark S.
Le client n'a pas laissé de commentaire.James W.
Steering had a lot of play, it felt like the steering was loose. Also felt like it needed balancing. It was NOT fun to drive. Otherwise, vehicle was clean.anthony B.
Le client n'a pas laissé de commentaire.Deborah P.
Le client n'a pas laissé de commentaire.Russ P.
Great experience!!!Robert C.
Was charged for insurance coverage that I did not request. Person never asked if I wanted coverage - he simply took it upon himself to add it. Feel cheated and believe it was deliberately done. I question the places business ethics...JOSE G.
Le client n'a pas laissé de commentaire.Oscar A.
They give you a daily rate, then they ask you for how long you will need it. Unfortunately if you pass that time, they threaten you to charge you double.Juan L.
Not much to say since I dropped off during non-business hours. Parking was a little tight trying to squeeze a 20' truck in between 2 others without much room to turn.William D.
The person running this facility added rental insurance coverage without my consent. Then when I asked him about the charge he has the audacity of saying that I asked for it when we were walking out to the truck. They should have the renter initial by any added fees so we're not surprised by any charges. I expect to get reimbursed for the insurance coverage.Juan S.
The location was not the problem. I was quoted one amount at the time of purchase and then charged an extra amount for some environment bull and then an extra 20 $something dollars for the 6 miles I went over. Get your way of doing business together or you won't last.Adriel L.
The car transport was very rusty making it hard to secure the car. The truck itself was clean and in good condition. My reservation got very screwed up. Insurance that I didn't request was added so I had to get billed twice in order to finalize the transaction. I was refunded a partial amount, but the other amount is still missing. I keep calling uhaul customer service to no avail. I was supposed to get a call back from a manager today but got blown off apparently. Very disappointing.Antuon L.
Le client n'a pas laissé de commentaire.Hector Noe A.
Le client n'a pas laissé de commentaire.Francisco G.
It was a good experience, the owner was nice..but as I was driving away, i noticed crumbs and cheetos on the floor. When I finished my drive I came back to notify owner that it was given to me that way..but he was not there. Sadly I got charged a 10 dollar cleaning fee...I was trying to save money and I got charged for someone else's mess! Not happy at all..Alejandra G.
Excellent customer service ??.Bernardo F.
This is the second time I've rented from this location. Orlando is incredibly helpful and genuinely cares about his customers. I will rent from his again in the near future.Antonio T.
Le client n'a pas laissé de commentaire.Sylvia H.
One of the tires was low I even took a photo Of it. When I did my reservation online i did not add any vehicle protection but when I received my bill it included a safe move which I did not agreed to it . I ended up signing the bill first of all, I did not know if I am getting that removed from the bill, I had to pay a 90 some of deposit (hold) which is more than wha I paid. i want this experience be over with. I am no longer renting from U-Haul i am very disappointed of how I never got asked if I wanted to add a safe move which I did not agreed to.Karen C.
These comments also include the S. â€œJâ€ street location. Terrible experience with reserving the trailer. First location didn't have it, so the employee, Victor, helped me reserve the trailer at another location. When I went to pick up the trailer, the place was closed, so I called the contact person, Bobby. He said he was at a doctor's appointment, and that the trailer I reserved was already reserved for a different customer. I called Victor again to inform him, so he reserved another trailer at another location. It was to be ready for pick up between 2:00 and 2:45. I had Victor call to confirm the reservation. He said that the contact person, Orlando, at this location was on lunch until 2:30. I arrived at the location by 2:15, waited until 2:40, then called Orlando. He finally arrived at 2:50. I was very upset at the entire experience as I waisted 3 hours out of my day, had to call these people, and had to drive to 3 different locations. Orlando charged me 9 $for coverage on the trailer that I declined. I want a whole refund in the amount of 56,10 $ for this terrible experience. Victor was the only one who was helpful throughout this. If it wasn't for him, I would have gone elsewhere. Victor told me that Rudy was to give me a call to figure out what was going on with this situation. Still, I have not received a call from him. I have used Uhaul multiple times in the past, but if I don't receive a full refund, I'll never again use your services, will tell my colleagues to never use your services, and will report this situation to the BBB and other organizations.Johnathan S.
Awesome renting experience. The guy I worked with was professional and extremely helpful. I will definitely be renting here again if I need to.Ian K.
Very friendly and responded call when I was lost. He even call me back to let me know I left something in the truck. Thank you, Mr. Perez!!Juan M.
Do not ask customer to come in earlier than the reservation time so you can go home earlier. Give the customer a printed receipt. Saying you are going to email the receipt and then not doing it is not acceptable. We did not have the number to call to check the Uhaul trailer in ourselves. Mow the grass around the trailers.Joe M.
Le client n'a pas laissé de commentaire.Beverly S.
Le client n'a pas laissé de commentaire.Riza R.
Le client n'a pas laissé de commentaire.Ramon P.
Orlando Perez excelent servicemanuel N.
Rate charged wasn't what was quoted. Discount was not given as promised for inconvenience.Erica K.
Le client n'a pas laissé de commentaire.Joseph S.
Amazing customer service!Jennifer R.
I had two different agents call on me. They sent me to the wrong location. Had to wait for a vehicle that came from Corpus Christi, when all was said and done, I could have taken a vehicle that was already in McAllen, instead of waiting for that vehicle (that I was told not to take) I waited for, for nothing.David G P.
Le client n'a pas laissé de commentaire.dolores A.
Excellent service & info.Miguel Angel E.
Le client n'a pas laissé de commentaire.ALBERTO C.
Le client n'a pas laissé de commentaire.Angelica S.
The man who processed our contract was unprofessional!! Not only did he change our pick up time to suit his personal doc appt but he worked out of a Salsa Dance studio. He pull out a gun from his holster and said he also teaches concealed hand-gun lessons. Then we went to where the trailer was to hook it up to our truck, he gave us instructions then left us to do it ourselves. Turns out the wire was frayed so the brake lights, etc did not work. After going to a couple of different auto parts stores and discovering they don't sell them we went to another Uhaul rental location and they were able to exchange it for us. I later discovered he charged us for the insurance which I DID NOT want. Now Uhaul will not return my calls!!! I will rent from Penske for ALL future needs!Oralia R.
Perfect experience. Online check in cut down my wait time. The check out person was friendly and helpful.NICOLAS W.
Le client n'a pas laissé de commentaire.pete M.
Le client n'a pas laissé de commentaire.Dennis C.
Le client n'a pas laissé de commentaire.NOEL G.
Le client n'a pas laissé de commentaire.ANTOINET O.