Friendly and helpful service. Will definitely use in the future.
Rebecca T.
Customer Reviews for Salsa Dance & Fitness
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The gentleman that I was talking to was very nice.
Cheryl G.After using other uhaul locations in the Mission McAllen Pharr Edinburg area I found this location while searching the company's official website. The gentleman took care of my reservation over the phone and met my needs efficiently. After returning the equipment he called and asked if everything met with my satisfaction and thanked me for doing business. Overall this small location was excellent fast and efficient. Highly recommend using this location whenever in the area thinking of uhaul
CHRISTOPHER L.Have friendly staff that like their job. Personel are noticeably uncomfortable being there and make the shopping experience awkward. Any new customer would run. Box truck did the job, driver door was busted:(
Jose C.Location advised we could pick up our rental late but did not advise we would need to edit our pick up time. After an hour of trying to figure it out, Uhaul customer service was able to assist. I rented an appliance dolly with my truck rental and that dolly was not provided. We had to go to another Uhaul location to get an appliance dolly.
Leigh G.Make sure 15 inch cracks in windshields are repaired!
JOSEPH W.awesome customer service at this location...very satisfied.
JOSE V.Give out a total estimate when picking up rental.
FIDEL D.I wouldn't recommend using the app to collect a vehicle. I had no end of trouble and the rental took over 20 mins to complete. The vehicle itself has been through a tough time. LOTS of little X's highlighting previous damage. The vehicle was tidy, but I'd hardly call it clean. It was also missing the appliance dolly I requested. It did what I needed, but lesson learnt.
stuart F.Have better customer service
Aris F.The contact number was disconnected and had to return equipment at a different location
LUIS R.I left truck clean as I got it. I was charged $25 cleaning fee. I called to question the charge and was asked their was hair, he didn't specify the amount or what of kind of hair. Mind you, I don't own pets and I have short hair. I'm not sure what he cleaned. I would like a refund if it's possible. It strange since the truck was left clean.
JESUS P.The guy charged me a cleaning fee when the truck was dusty af talking about I Need to clean it?
STEVEN F.I received confirmation via online to pickup at location on Griffin Parkway. They did not have confirmation. I was sent to another location (AM/PM) to pick up rental. They had truck but no confirmation. Plus, they did not try to help and they did not care even when your phone representative tried to talk to them. Then, I was sent to "salsa dance location on 11a 10th st. That gentleman was awesome. He did it right. I am very disappointed in your service because of your confirmation system and the second location that had rude uncaring service. I'm still waiting for a phone call from ther district manager. Terrible experience.
ROBERT A.Cleaning fee was charged even after I Disinfected drivers area. Management stated there was sheet rock debris in van but I only hauled boxes. And was charged anyway. I had originally turned down coverage, but was charged it in final charge. Windshield was cracked and there was no water in wiper reservoir to spray. There was also trash left from previous renter, even though Management stated they had charged previous renter for Cleaning fee.
NANCY C.A very professional and pleasant experience, if all your locations handled customers as this one does I guarantee I'll be back for all my moving needs.
Andres M.Very friendly , courteous & helpful staff!
Patrick B.Is was close the location I call the office and say we are close since 4 days is take 2 hour's to take the truck. Verry bad communication buy i will recommend the company is super good. Only need communication.
Nubia M.Excellent service à la clientèle.
Francisco P.The guy at this location was rude and he ad insurance to my order with out asking and i place my orden online and i did't get insurance customer service tell me that insurance was added after by the business. I call to u-hall and they fix my problem the problem was at the location salsa dance and fitness
Juan D.Everything was ready for us when we got there. Fast, friendly and helpful service which was greatly appreciated.
Eduardo P.It was difficult to find. Signage is inconspicuous. The parking lot was very tight, but clean. The door was locked and I was never able to talk to anyone. I left the equipment there, left a message on the phone recorder, hoping the return would get processed. It did, which made the Sunday drop-off expeditious. But it was with trepidation that I left it there.
LANCE J.Pick up was set for 10 am. Upon arriving and getting the lock box code it would not work. After trying for an hour to get ahold of someone they arrived and yelled at my wife because the key was not there. After the rep went inside his office he came out saying oh don't feel bad it was not her fault. He forgot to put the key in the box. He then for some reason patted her on the back and said don't feel bad. Which made her feel even more uncomfortable. The tank was less then half full and he would not adjust the paperwork that said it was half full. Not only did his mistake make us an hour and a half late on our move which we had movers waiting on us, he treated my wife horribly before he realized he never put the key out to begin with and then was inappropriately touchy. I will not recommend this location and hope to speak with uhaul corporate.
Amanda G.I feel all the hidden fees are excessive. A $19,95 truck cost over $78 plus gas! My budget won't allow this again.
judith M.Keys were left in the wrong location lockbox. Took over an hour to get the keys. Due to having to call multiple numbers and long hold and wait times.
Michael M.-
Sonia G.Mr. Perez was very polite and professional. He was available so I could drop off the truck and tow dolly on a Sunday!
Gina B.Kind and quality service
EMILIO M.More lighting at drop off location would be amazing.
Noe S.Mr. Perez was very helpful and courteous. A true professional.
JUAN JR R.great service - quick and easy, out in 5 minutes, very helpful when other locations wouldn't take a call or help - thanks
RODOLFO H.Nothing . Everything is perfect at this location. Very courteous, friendly gentleman.
RUTH AHYDEE C.The customer service was outstanding total recommendations
Orlando P.The staff was very profesional and very friendly. Thank you for your service
Hector A.Customer Service was great!!
DIANA M.Nothing to improve !!! Everything was very amazing and honestly the most pleasant experience
Monica F.Great Service!
SAMUEL O.Fast and friendly staff
Jesus G.Great location and rep highly recommend this place
Martin M.This location is perfect I will definitely return
LINDA G.This person was very professional and quite helpful. He made sure I was connected safely and securely
MACK R.Had to wait awhile for someone to come in and help me.
roger B.Mr Orlandos service and professionalism went above and beyond. I'll definitely come back to this location!
JAIR A.Awesome gentleman always going over the top to help you out at this location. Rental was fast and easy.
GEORGE S.This location is now my go to location for U-haul rentals. The operator is fantastic and was very helpful and ready to assist us. He made it a pleasure to do business with U-haul.
DEBORAH T.Renting what we needed was so easy and quick.. Thanks for the great experience.
COLLEEN THERESE V.My experience with the representative wa excellent. He was there for every thing that I needed
ROGER L.El señor Pérez fue muy profesional y trabajó hasta horas bien tarde para poder asistirme con la vuelta del equipo mÃo para el local del muy agradecido.
REYNALDO S.Excellent service. Would recommend
CLIFFORD M.Owner approached me without wearing a mask. I was to see my mom later that day, so to put customers and their families at risk is a no no. I went to get a rental not to get covid. He also charged me for insurance when I said no to the question. That's not the first time I get lousy service from this guy. I recommend to pick another location.
Omar D.Thanks
MICHAEL E.Rien
William B.It was perfect also great customer service!
MAGDALENA R.Service was excellent
Rene G.Nothing. The service was great. All the personnel that I dealt with were very professional and very courteous.
Francisco F.I had a contract with pricing for $53 however I was charged $91 with no explanation
Angelo C.Idk why y'all said he was mean, maybe y'all are mean first. He was so nice and is basically running the show by himself. Props.
Claire O.Great experience
Matthew N.