Le client n'a pas laissé de commentaire.
Patrick C
Customer Reviews for San Antonio Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Nothing just keep being you!
Erin PGreat service
David BStrongly recommend ramps for 10 foot trucks. Still recovering from broken foot from falling off back ledge of truck I rented in November. Ledge was slick due to morning fog. I was holding onto the back hand hold at the time. At least abrasion tape should be on the ledge.
Sabra BAwesome friendly Customer Satisfaction and friendly employees. I would highly recommend U Haul Service to anyone in need.
Arnold ELovely father/son establishment—super fast and friendly service, and the truck was new and very clean!
Teresa DThe customer service representative Lexie at the front desk to this establishment was a tremendous help. She was very kind and sweet. I did have a situation at a location prior but the customer service was so excellent at this location that I didn't care driving the extra miles for excellent service.
Marisa FEverything was excellent, and the people was ready to answer questions and give assistance. Excellent service à la clientèle
ALFONSO RDifficult location. Need parking.
dirk dAlexa was so helpful n polite. This first time I rent from this location and believe me it won't be the last, definitely will recommend you to everyone that needs to rent a U-Haul.
Maria GGreat service and very patient
Tarun AGood customer service
Adelita JWhy am I being charged a month after I rented and being charged extra with no receipt or anything
demitris lNot the nicest location in terms of presentation but the workers were very friendly.
Ernest BGreat service! Friendly staff, helped me get a bigger truck on the spot.
Elisabeth HWe always come back to this location. Great service all around !
ARMANDO QCannot think of anything.
Debra FThe negative is that I didn't like how the price went up a lot by extending it 1 hour. My safety coverage and rental fee both doubled when I extended by and hour and that doesn't seem right.
Mark EThe location had a wallet from the previous renter in it she came and picked up her wallet the next day. Also I got a charge on my account for not bringing the truck back because the people at this facility forgot to check it that I brought it back the same night. Do not rent from this location unless you are monitoring your charges and also take video of the entire truck and mileage because they can not be trusted
ANTONINO TRenting from U-Haul Neighborhood Dealer was an absolute pleasure from beginning to end. I felt like I was family the minute I walked in the door. Thank you for making the beginning and end of moving so pleasant, U-Haul Neighborhood Dealer. We will see you again.
Gideon RWe dropped the uhaul in the evening around 9 pm so no one was there so we cannot recommend the drop off due to the place did not have enough lighting outside kind of a dark and it did not look safe.
MARY DJust keep up the good work
ESTEBAN BFriendly service and convenient location
BRADFORD Pthere were many areas with damage that did not have stickers on them.
Ray CWebsite says they are open until 6pm but there was no one there at 5:40pm. Not the best part of town but it was easy to get to and park.
CHRISTINE KI was very happy with this rental experience. The owners were very nice, helpful and accommodating. The truck was in good condition. There was no hassle.
Melinda LVery friendly and a nice person to work with definitely will help you out.
Gary DExcellent service, easy return.
Becky GVery friendly and professional
Dario DImprove costumer service availability on the weekends and after hours. Equipment didn't appeared cleaned or well maintained.
Jossary HI thought the truck I rented had a ramp to help in loading and unloading. and one of my family members said they thought only the bigger trucks do I should have asked but would have liked to be informed. Also I thought renting per day meant time you took the truck would be time you had to return next day "24 hours". I was never informed when I called in to make a reservation
Velma MIt was a Sunday and the location was closed. It was next to an auto shop with 2 wrecked cars. The street was under construction and closed. There was only one awkward place for me to park a 15' truck. It was close to my house but I would choose a bigger store further away as a return if I had it to do again.
Carolyn TGreat customer service!!
David DGreat customer service! Truck was very clean and exactly what I needed. Thank you!!
Victoria DFriendly fast and efficient service
Paul IGreat service
DIEGO UTruck left with mess inside.
Veronica TThe interior was a little dirty with spilled soda
GARON TFive stars across the board! The truck was clean and efficient. The customer service was phenomenal! Extremely friendly! Highly recommend!
Stephen SMore interested in working on automobiles than checking in my rental a day early. Cant say that I would use this site again if it were the last Uhaul dealership in San Antonio.
Scotty Hit wasn't even an official uhaul location only a distributor. this wasn't made clear during the pickup. there wasn't anywhere to park. the official name of the company/location should have been given so that it was clear where to drop off
Jacob LThe only think I would say about this location is to have additional parking.
Alfonso CIt’s good just the road construction
Roy HAntonio is very flexible on renting/returning the rental truck and it was the exact size we needed for our move. Thanks, Jeff Thornell
jEFF TActually it was a great experience the road is under construction but they did everything they could to make it easy to ingress and egress and friendly as all can be I give them a high rating.
john aEveryone was very friendly and helpful
edgar nGreat friendly place..fast service in and out..Will rent in a future here !!Thanks
YEVGENIY VI had great experience at this location.
Robert LThe area where the vendor is located, pretty sketchy. The uhaul had a very nasty smell, it looked clean but it did not smell clean. Additionally the location closed at 3pm, which wasn't made clear on the uhaul location, which resulted in my being charged an additional $20 to have them check the truck in for me on the next day. Additionally, the mobile check in link is very unclear and not as easy to use.
TIFFANI TInform customer of expectations, gas feul, actual mileage rate. Felt like amounts were rounded up and insurance added without informing me.
Juanita SThanks Antonio
RENZSY AHave parking available. Very small lot packed with many vehicles. Hard to decide where to park in the street.
JAIME BNothing everything was awsome
Angelina G