I declined SafeMove online and then was charged in my invoice. I was never asked if I wanted SafeMove. This is a really frustrating flaw that I think should be addressed. We have another move coming up and I am not sure if I want to have to deal with my requests being ignored when I schedule with UHaul.SEAN G.
Moving Truck Rental in San Antonio, TX at San Antonio Auto Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Antonio, TX 78201
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in San Antonio, TX 78201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Thanks for all your help very goodANTONIO H.
The manager Antonio lie to me told me that I was taking a 15 inch but instead he gave me a 17-inch footer and it says it's a 15 inc footer. And thethe statement states that have the truck is returned after hours you get charged $20 not $39.95 again and I should have only been charged $29.95 U-Haul is very unprofessional with their subcontractors.. the lady I talked to was very rude very rude. Over charged for a senior citizen disabledLUIS G.
Don't charge me twice what you quoted me, don't make customers wait 45 minutes for someone to show up to pick up their reserved truck, maybe supply the equipment that was requested, and then don't just charge the card on file when an issue hasn't been resolved after promising to get back in touch with your customer to sort things out and then never doing that. I'm a realtor in SA and have a pretty heavy influence on where people spend their money when moving, I will make sure everyone in my brokerage deters their clients from this location. Not happy.Abby F.
Owner friendlyRoslind S.
No improvement - the service center was able to provide a truck at the last minute. The service was prompt but COVID safe. Very impressed.Simon P.
When I reserved my u haul I didn't get safe coverage. The customer service rep went over everything. Next thing you know when I turned it in there is a charge for each day of safe move. You can see the last time I got a u haul I didn't get that. This man is a con no wonder he didn't ask for driver's license and rushing us out. I am not paying for those days on safe move. I will pay my balance with a gift card. And go to budget or find other services else where.Diane G.
Excellent serviceNurani K.
List of a place does not have the ability to drop off outside business hours. The first location I had picked did not have a drop box for the key, or anywhere to even park the car over the weekend. Had to scramble to find another place, then waited on hold for 30 minutes before I could speak to a customer service rep to see if it was ok to drop off somewhere else. It was frustrating after finding the drop off location and learning that there was no way to leave the vehicle.Richard G.
Super friendly and helpful. Great and convenient location with wonderful people!Alessandra M.
Make SURE that vendor doesn't record the last name as the FIRST name and vice-versa (I couldn't access this page until I suspected the nature of the error preventing me from getting here).KUNS W.
Very courteous and quick. Best experience at a U-Haul ever.Alvaro R.
Service was prompt and quick. I was out and on my way in minutes. Drop off was the same. Owner is Biingual and a pleasure. Why go anywhere elseWARREN CLAYTON B.
Parking was very limited.Jim M.
Not a thing! Great and friendly customer service. Loved nana!!Alejandro D.
Very small parking lot. Ghetto neighborhood.NICOLEMARIE G.
Continue with an understanding. ConscienceDANIEL P.
Everything was good but I was charged insurance when I did not request it and charged mileage when the rental location was on the other side of the city from my start location.David G.
These guys, on the other hand, were great.Crispin M.
Answering the phone promptlyALBERTO ARTURO G.
The staff was great, very accommodating. I was in and out, no issues.Brian B.
Van wasn't clean,didn't have dolly I ordered in stock.Shawn C.
Very satisfied with U Haul Manager. Very friendly atmosphere and excellent customer satisfaction.BRENDA M.
This location is my location. Please dont change anything. Perfection cant be improved.LOUIS L.