Évaluations des clients Saums Road Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Saums Road Self Storage

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STEPHEN M. le

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Le client n'a pas laissé de commentaire.

Garner G. le

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Lauren was the best Uhaul customer service personnel I have ever met in my entire life. She was always accommodating when my move took longer than expected. She was also very responsive if I had any questions. Couldn't have had a better experience with Lauren. Best ever!!!

Mike M. le

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The staff at Saums Road Self Storage has always been accomodating and professional. The facility itself is clean and well managed. Highly recommend this storage facility due to my experience.

Jessica G. le

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New staff, the lady there wasn’t very pleasant. Things were not in order. I did the 24 hr pick up and the key was not even in the lockbox. Unorganized. Overcharged. Everything that could’ve went wrong did go wrong.

Tara B. le

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Nothing, Lauren and Cody were awesome.

Enrique F. le

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The dispatcher at the location was neither attentive nor careful enough to hook the trailer to my truck the correct way, the trailer disengaged from my truck almost as soon as I left the location, luckily there was not a lot of traffic, I have it captured on my truck monitor camera.

Demerce D. le

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Le client n'a pas laissé de commentaire.

Ken R. le

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Le client n'a pas laissé de commentaire.

Whitney N. le

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The lady in the office is rude , I felt bad for an elderly man that she was being mean to , she’s not friendly and doesn’t belong in customer service . UhAul will lose customers because of her. She’s mean and doesn’t belong in customer service ! Never returning to this location !

Maereina M. le

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Le client n'a pas laissé de commentaire.

Denis P. le

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Le client n'a pas laissé de commentaire.

Terry G. le

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Excellent customer service

Adriana P. le

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Le client n'a pas laissé de commentaire.

Fany A. le

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None

Enrique F. le

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Slow and tedious check out process.

Chris L. le

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Le client n'a pas laissé de commentaire.

Tanya G. le

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Le client n'a pas laissé de commentaire.

Cara C. le

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Brittney was wonderful to deal with! Best experience iv ever had with Uhaul

Anthony C. le

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Always excellent service. We Love our Saums Girls.

Megan C. le

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Saums Self Storage Facility & Uhaul rental has nothing to improve on. Service is EXCELLENT. Britt is always efficient & accurate. She explains everything. And very detail oriented. She makes it the process so easy for us.

patricia T. le

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Le client n'a pas laissé de commentaire.

GEORGE W. le

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Excellent service, easier than going to the center. Thanks!

Jonathan S. le

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Le client n'a pas laissé de commentaire.

michael F. le

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Le client n'a pas laissé de commentaire.

CHANNON K. le

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Reprimand and re-train the attendant at that location. She is very rude, non-chalant and has a bad attitude. Her lack of pride in her job or care for customers causes a lot of confusion and could result in dangerous consequences for whomever is renting the equipment. Though the manager of this location swiftly and professionally fixed the issues and addressed the concerns

Andrew T. le

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Le client n'a pas laissé de commentaire.

Mary F. le

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I don't use it.

Robert G. le

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I rent from uhual 8 so far this year. I will never use this location again. A woman with attituude said I had the wrong size ball. I have been towing uhauls with this truck and same hitch for years. She mad me leave to go get another ball. I returned with same ball and it worked. She was so rude it was embarring because I had a friend with me. She also called me 5 minutes after the time I was suppose to be there. I advised her that I was in traffic and would be there in 10 mins. She disconnected the line.

Ronald N. le

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Le client n'a pas laissé de commentaire.

Pinakin P. le

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6X12 trailer dispatched dirty with yard dirt and defective trailer lights. Got pulled over at night, cited for defective lights. Employees need to prioritize to check lights on trailer function prior to dispatch. Employees don’t understand that this could have been a wreck waiting to happen!

Yessenia L. le

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The stuff where nice !!

Nathan T. le

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Fire unfriendly staff,!!! Don’t blame customer for your broken equipment. Door would stay up and couldn’t get it down every time I used it. Agent said it was because I didn’t lock the mechanism, this was b.s. the mechanism was just simply broken and didn’t work correctly. No customer service at all at this location wouldn’t even help get checked in had to do it all myself online, didn’t even have a WiFi I could use. Didn’t explain anything about truck, didn’t walk the truck with me. Through the keys in my direction and said it’s out in the parking lot somewhere. (Good luck finding it yourself).

nikita N. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

Ella W. le

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Le client n'a pas laissé de commentaire.

RUBEN M. le

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Me and my wife would recommend this location to everyone it was a friendly and easy process

Edward B. le

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Le client n'a pas laissé de commentaire.

Travaus J. le

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They were unable to win my business due to my request. But they were nice.

DAVID T. le

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Brittany was excellent the entire time of my rental.

Timothy T. le

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They conveniently fulfilled my needs an will return if needed. Thanks

STEPHEN B. le

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Absolutely stellar experience at Saums Storage, would definitely recommend to anyone.....

TONY Z. le

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We had a great experience from the first contact, Britney was always on the ball, wish all storage facilities had Britney. awesome experience.

TINA C. le

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Nice clean facilities.