Le client n'a pas laissé de commentaire.
CLAUDE M
Customer Reviews for Save Green Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everyone acted in a professional and friendly manner/
EARL SThe Weddington U-Haul location exceeded my expectations! The facility was clean and well-organized, and the staff were friendly and welcoming. They even gave me a bottle of water when I arrived. The vehicles were in excellent condition, clean and well-maintained. I would definitely recommend this location to anyone - it's top-notch! Brent E Johnson
BRENT JVery professional and personal
Daisey JDidn’t meet personnel
CHERISH NThe lady who helped me secure rental for the day was very friendly, helpful and good demeanor .
SIMON TMore truck parking.
STEPHEN PSeamless drop off. Done mobile which I prefer.
PRESTON MAll I can day about this store is that the location was not an actual uhaul which made some things like finding the right entrance confusing. I missed my first pick uo time due to the GOS taking me to the back of the facility. When I finally got to the truck at the correct entrance, they were gone and nobody there could help me get my truck. It was frustrating and took hours because the app was not operating properly.
Kristal CAmanda was amazing! She was very kind, helpful, and professional! I will definitely go to this location whenever I need to rent another uhaul! Merci.
TYLER WNo waiting time. Collected keys after I'd verification and entered out with truck in 5 mins max. Staff was really good in assisting.
ANNAMALAI PAmazingly helpful and super friendly! The person at the front desk was super accommodating when I went to the wrong location and thankfully had the truck available. Was quick to change our reservation so we didn't need to go to another spot!
JONATHAN IWhen you check in at the counter, everything easy specially the lady who work there so professional, nice and lovely. But if you do by yourself online , at drop off , please find a way to change here, too many issues you can stay more than 45 min sometimes. Thank yoi
ADHE KAmanda was polite, personable and very helpful. Give her a raise!
MARY WThis was a nice, clean location and Sierra was extremely helpful when we turned in the truck.
SAMUEL PTremendous location. The worker was efficient and friendly. Quick and easy drop off.
DANIEL CThis was the nicest and most professional U-Haul rental we've ever had. We'll be back!
ANNE BTrouble free drop off
Timothy LExcellent service à la clientèle
Peter AI'm over in Huntersville and have used SGSS for me rental van needs because of vehicle availability. After calling around to all the closer locations I discovered SGSS and now call them first. Also, Sierra in the office is always pleasant and has been easy to work with.....
JONATHAN Hthe price per mile is high, my cost went from $60 or so for a few ours to $122 when I was all done. I had the unit from about 9:15am to 2pm. The staff at this location was awesome, though. My friend had rented from them but she didn't really have to drive the truck that far. mine was only like 30 miles each way but it adds up fast.
CAROLYN CKeep doing what you’re doing and Thank you for all your help in making my move easy.
ALYSIA PThe rate was definitely too high, I have rented the from the Concord Pkwy location and went to the same location to pick up and was charged only about $45. This location has charged me $75 for the same pricing truck going to the same location and only having the truck for about two hours. I will not be coming back to this location or recommending this location to anyone due to the pricing for the same size truck.
ANGELA WService was pleasant and quick.
Beverly MAll went perfectly
RANDALL TUsed for a quick move they didn't have the truck size I needed at the location so they upgraded me at no extra cost. I used the mobile app which was much easier than having to talk to someone, it was a breeze to check in, locate truck, locate keys, document and return.
JASMINE DGreat customer service! Will definitely use again.
Paige NEverything so far is good, but the return process on the weekend is a little bit slow for me, thank you
Adhe KYou Uhaul company was a Hod sent, My husband and I was having a hard time gettingvthe right size uhaul to move our belongs to where we need them to go. Thank God your company was able to help us, get the job done. And yes iI would recommend your company to anyone I know in need of a uHauk rental.
COLONELL MAmanda was a huge help
HECTOR ZMy original reservation was not available and I had to spend over an hour resolving the issue and additional drive time getting to an entirely new location. My move was negatively impacted greatly despite the $50 credit as I cannot get my TIME back
Katrina WVan was very clean and ready to go, the woman at the counter was very friendly and pricing was very reasonable. My first personal experience with U-haul and it was very positive
CODY HThe equipment was clean however the wipers needed to be replaced. It rained and they were just about useless
Tiffany CBien
Evan FThe woman who runs the front desk at 7090 Weddington is definitely an access to your company. She's warm, friendly, knowledgeable and makes the whole process a pleasant as possible for everyone.
DIANE DRien
Cecilia KI had reserved a dolly and it was not available when I arrived.
Rhonda WThe instructions on the key drop off box need updating. Going to the suggested link: u-haul.com/share and then click on "Get Started" ... is not what the link takes a customer to.
DIANE DThe cell service at this location was terrible so going through all the pictures I had to take was terrible. But then they had an option to click if the page wasn't working so I did that and hopefully that worked because it kept kicking me out as well. So I dropped the key in the lock box and left. Overall it was a good experience, picking it up was easy and everything
Caitlyn RThe gate was closed no one helped me once you pull in with that huge truck then they want you to back it out on a very busy road so you don't block the gate. The lady just said can you shut the door so I can get through nothing else. So I put the keys in the box no help no advice no being polite.
Jared LThe location was closed. I simply used the dropbox .
Samuel BWe rented from here twice and the lady at the counter is always very helpful, makes the process super easy. In and Out in about 5 mins, faster than others places i've rented from.
Katherine Ds/o
alexander oNothing, the lady who handled things was very friendly and very helpful, going above and beyond
Carl WStaff was very friendly and helpful! :)
Jason VCustomer service rep at location was very nice!
Franci PThe CSR was absolutely amazing that day I rented my Uhaul van..
RAMONA G