Le client n'a pas laissé de commentaire.
Jesse F.
Customer Reviews for Schmitt Services
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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U-Haul overbooked the truck and we ended up having to switch locations to pick up our truck. It was further away and the owner of that location was super unfriendly and not helpful at all. I did the entire pickup process online, which was fine, but he could have been a little more helpful than he was. I was just pretty disappointed with the whole experience. If we would have shown up to pick up or truck and it wasn't there, I would have been furious. At least we got a heads up from the lady who owns the first location, not even 24 hours in advance. I would not recommend this experience to anyone
Dustin P.All of my pee-rental questions were answered efficiently. The owner was very helpful.
Darrly L.very clean very proffessional and pleasant to deal with made my experience so much less stressful
SAMUEL B.The communication was outstanding. Very easy to work with and very reasonably priced.
Bethany S.keep up the great work and service
GERALD O.The uhaul web sight showed all the places in my area that I could rent a trailer from but when I would call them they would say they did not have that size trailer. When I called the 800 number they new which places in my area that had trailer that I needed, It would be nice if the web sight could keep a record of what the rental places had available. The computer that the person at the 800 number used showed what each uhaul rental location had available.
Avery C.Schmitt Services was great. The original location I was sent didn't have any equipment to rent at all. Would not go there again. Your online reservation stinks when I was sent to a location that only had one rental truck in the whole place. If you want my business get it together.
Mark T.Have staff that care about your issues you've had with uhaul and try to make things right.
Ashley O.Great service
Northside M.The counter attendant was very friendly and explained the process well.
Brenda G.The service was excellent and could not have been better.
Phyllis W.He could not charge my card. I had to pay cash.
Joshua W.I wouldn't change anything! Everything went very smoothly! The older gentleman Pete that owns the little shop was very nice and friendly. He explained everything to me I needed to know to prepare me for my trip!! Thanks Pete u was awesome!!
Sonya D.Nothing all is very good tanks
Jose Daniel F.very good.
Paul S.The local dealer was great. The uhaul website was not working. I did not get the size truck I had reserved, requiring 2 trips. Additional hour to pay movers. Very bad for prior reservation over the phone at your 800 number. Felt sorry for the local dealer. I feel I should get a discount on my next rental.
Melody G.Peter was very helpful and efficient in getting the paperwork completed and on the way. The truck was very comfortable and easy to drive. On second day, I discovered that there was no fluid in the windshield washer. Also, the wipers did not clear rain completely.
NANCY B.The man who helped me was great dont change a thing
James M.The owner here is always very accommodating and nice. Always make my drudgery a more pleasant experience.
Mary W.After AJ's Small engine repair completely failed me, this place saved the day!
CHARLES D.I was happy with my experience with this business.
Debra P.Great job!
Northside M.The people at the location I went to were very helpful.
TERRENCE H.Everything was smooth and expedient. I look forward to using these services In the future.
Steve B.The owners are very kind and professional. They are great people to work with.
JAMES W.Very friendly and helpful.
james H.Cannot think of anything
Gary M.Mr. Schmitt was notified of the problems with the wipers and the headlight adjustment and was very apologetic for the problems we encountered.
John F.Rien
ROBERT B.Wonderful experience. Great customer service.
Steve H.Greatly appreciated ðŸ™
Northside M.Friendly, courteous, and COVID-19 compliant.
DAN H.Customer service is awesome
Jasmine G.Great job! Very pleasant experience when I checked in online! 🤳ðŸ™ðŸ‘
Northside M.Super friendly!
Charles H.Staff was extremely helpful with my questions and had everything ready.
Kim W.Great service from a great old couple that runs the place.
MICHAEL R.THE PLACE IS A LITTLE RUN DOWN BUT THE CUSTOMER SERVICE MADE UP FOR IT
Barry C.Mileage was not quite enough to make the trip, so I was charged extra. All I did was pick up truck, go to pick up furniture, go straight to drop off, then drop off truck. Not enough mileage was allotted.
REAGAN G.Mileage rate is too high.
Jennifer S.If the pick up trucks were available for rent at this location. It would save driving to 20 minutes to Enterprise.
NORTHSIDE M.They are always helpful and accommodating and help. Because of heavy weather moving through the area when I was to pick up the trailer; he made it very easy to delay 24 hours. Very helpful
Mark F.Service was fast, courteous, and genuinely friendly.
ALLEN H.Online check in makes things go quicker.
Northside M.Was told we could keep the truck until morning with no extra charge. Our bill ended up 300,00 $ when it should have been no more than 175,00 $. Will not use Uhaul again.
Taylor C.Mr Schmitt did an excellent job and was a easy amazing experience
Brittney W.The guy running the counter was great and had the truck waiting for us even though we had just filed the reservation an hour earlier.
Michael P.I reserved my uHaul in New Castle, got sent to Muncie. It was reserved for 4:30pm. I was there on time but the uHaul was not returned at 4:30. The Muncie employee told me there was nothing he could do. I called the customer service and she fixed the issue by applying 50 credit back to my account and sent me to Anderson. The Muncie employee gave us wrong directions. We were not going to make it on time due to the wrong direction, but the Anderson employee chose to wait on me to get there and was very helpfull. It was very stressful because we were originally suppose to pick up our uHaul at my local store but ended up driving to two different places, each around 25 to 30 miles away from me and in such a small period of time. Our reservation was made a week prior to pick so we feel all of these issues should not of been our burden.
LUID W.Mr. Schmitt was very professional and accommodating. He finished quickly and gave me my printout. This is an excellent return location.
MATTHEW M.Gentleman met me outside of the building to complete checkout, very nice kept social distancing.
Kathlene K.