Le client n'a pas laissé de commentaire.VERONA W.
Customer Reviews for Schmitt Services
(U-Haul Neighborhood Dealer)
Pour nous contacter
Anderson, IN 46012
(N Of Town)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : 9h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Although the building itself doesn't have great curb appeal, the customer service and maintenance of the equipment was great, which is what matters most! Merci.Jill S.
There was some damage to the drivers side bottom metal panel. It was wavy and dented. Because a customer does not want to be held responsible for prior damage, it would be nice if it were listed somewhere in the contract or receipt. When I returned the truck, I noticed the same damage to other 27' trucks in the lot. So this must be a common place for body damage to occur and needs to be mentioned. Also, once I parked, removed my dolly from the truck, inspected the outside, locked it up, and dropped the key in the night drop, I logged into the website to report that I had returned the truck. I was then asked for very specific photos on the inside, which I could no longer access. I read all the manuals, instructions, and faqs and was still unaware that I would need to take photos inside the truck until I could no longer get inside it.Shelley R.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Gilda G.
You guys on State Route 9 in Anderson met my expectations, getting the truck was convenient and not time consuming as well which is a bonus since I checked in online prior to arrival. In addition to their superb customer service, it was reasonably priced for our destination to be 100 miles from their location! 10 out of 10 and I would definitely recommend!Jonah T.
Le client n'a pas laissé de commentaire.Cara A.
Great drop off location, lots of equipment in the lot, which is nice. However the building is old and very datedForrest F.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Ryan K.
It would be faster and easier if you could make the directions clearer but other than that it was great except the check engine light coming on on the way back. MerciBerlinda B.
Le client n'a pas laissé de commentaire.April J.
Le client n'a pas laissé de commentaire.David P.
The trailer disconnected from the hitch. The pickup location inspected the hookup and signedoff. But failed to install the cotter pin on the ball. The nut holding the ball on came loose as a result and the ball detached from my truck. We dropped the trailer off and didnt receive as much as a phone call.Sarah N.
Le client n'a pas laissé de commentaire.Kraig B.
Le client n'a pas laissé de commentaire.Shirley M.
Thought it was just fine the way it was.Great job!Jeff H.
I just didn't appreciate his attitude.Rachel O.
Helpful and friendlydavita A.
Both of us shouldn't have to lift the trailer because the trailer was pretty heavy other than that the gentleman I dealt with he was a good guySean H.
Le client n'a pas laissé de commentaire.Julie W.
Better computers, faster check-in. There was a line of 5 people waiting and each one took forever. After having to get my pick up adjusted twice due to inventory issues I had to drive across town and wait in a long line.Chelle S.
Le client n'a pas laissé de commentaire.Kris P.
Arrived and informed that there was no truck for me. Talked to UHAUL off and on for half an hour, finally got a truck because the customer there before me was too mad to wait.Katie R.
Unit was available as promised, clean but bird poo in bed of open unit and afraid it may have had a bad tire, bumpy going down roadwaySTEPHEN B.
Le client n'a pas laissé de commentaire.MORGAN C.
Le client n'a pas laissé de commentaire.Kathy P.
Le client n'a pas laissé de commentaire.Theresa A.
Le client n'a pas laissé de commentaire.Adam B.
Easy drop off in and out no problemSAMUEL B.
The gentleman at Schmitt was so helpful and accomodating. I absolutely would go to him again.Trent S.
Le client n'a pas laissé de commentaire.Renee A.
The location was great the worker was nice, however the size truck we ordered wasn't returned therefore we had to take a smaller truck which caused us to have to take two trips versus one which was also more money for us in mileage. Not happy.Kenneth R.
Le client n'a pas laissé de commentaire.HOMER G.
The cashier there was absolutely not helpful and just plain rude, other than him I had a wonderful experience.Dustin L.
When someone calls, have a real person to talk to.Scott M.
Le client n'a pas laissé de commentaire.James A.
The truck was clean overall. It appeared it had some mechanical concerns. The brakes were real hard and ir waa not running real smoorh. Like maybe a miss. We wrote the concerns on an envelope w retun key. But overall the experience was good.Shane T.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Christopher M.
I have went to Mr. Schmitt many times..our nonprofit has to rent a Uhaul...He said that there was a qtr tank of gas in the truck..we had not been in the truck 20 minutes before the indicator came on to say we had 50 miles before it would be empty...we called Mr. Schmitt and told him and he said that there needs to be a qtr tank when we bring it back. We feel that was unfair and the truck passenger door had to be slammed for it to close properly...the driver noted that the truck veered to the right and was hard to drive. We like Mr Schmitt but it for him this time was about the money and not safety and service.Marilynn C.
The person at that location I rented a 20 foot truck for my job cause my van wasn't big enough we discussed the price I give him mileage I paid about 350 in rental and about 200 in gas I have receipts and a witness in fact it was over two days later my credit said he was charging and additional 150 for gas to top off my phone is missing to prove gas I'm never renting from uhaulJAMES S.
We dropped off after hours.Angie S.
Le client n'a pas laissé de commentaire.James P.
Person at pick up site was not helpful and the place was a mess.Jeff C.
Le client n'a pas laissé de commentaire.Misty C.
Le client n'a pas laissé de commentaire.John C.
The mirror was cracked when I picked it up, but the man was kind in our brief interactions. Easy process to do the self check in and check out.Sara W.
The truck was fine. The dealer was fine. The on line check in process is cumbersome and frustrating. I never received my receipt either!Donald K.
The first place I originally reserved with lied about having a uhaul available but it was great once i got here guy made sure everything was cleaned and showed me where it was would definitely recommendTrevor H.
Le client n'a pas laissé de commentaire.Brian C.
Had to connect the trailer myself without assistance from the staff.Christopher D.
Le client n'a pas laissé de commentaire.Savannah W.
Excellent service à la clientèle. Knew all about the uhaul practices. Great experienceJAMES B.
Le client n'a pas laissé de commentaire.Joshua M.
Le client n'a pas laissé de commentaire.LORA C.
I have used this location many times and the service is excellent. Thanks Smitty.philip V.
Le client n'a pas laissé de commentaire.BRAD S.
Returned after hours, so no one was there. It was easy to find and the key Dropbox was easy to find as well.Julia R.
Le client n'a pas laissé de commentaire.DONALD H.
Everything was perfect both times! Paul was extremely friendly, explained things well, had a great conversation with him both times, and the trucks were great!Melissa K.
Le client n'a pas laissé de commentaire.Jessica S.
Everything was great.Gregory L.
worked out fineTerry V.
Le client n'a pas laissé de commentaire.TRESSENA J.
Le client n'a pas laissé de commentaire.DAVID R.
Guy had no clue, rude, truck was awful, stearin is off and bouncy real bad need some serious frontend work! My neck hurts from the drive when it was empty awful experience!!!CHAD C.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.NORTHSIDE M.
Le client n'a pas laissé de commentaire.MELISSA C.
Le client n'a pas laissé de commentaire.CAROLYN W.
Le client n'a pas laissé de commentaire.CRAIG R.
Le client n'a pas laissé de commentaire.Michael A.
the best service ever.MICHAEL M.
Le client n'a pas laissé de commentaire.DONALD H.
Le client n'a pas laissé de commentaire.Kurt C.
Person at location would not assist in the check out process, I spent 20 minutes trying to figure out how to do it on the internetJUSTIN T.
The originally scheduled pickup location, ALC Moving in Anderson was not prepared for me at all. It was a pleasure working with Schmidt Services. This is where I will go from now on.John P.
Could not get cruise control to work. Vehicle felt "twichy" like it kept occasionally steering back and forth. Vehicle has 'lane assist'; maybe I'm not used to that feature. Kept prompting 'keep both hands on wheel' when they were already there. Otherwise vehicle was fine.Alton W.
Great peopleGarry H.
Only one person working at this location. The man is nice, but older and struggles helping people.Thomas H.
Improve the facilities where located. Although this one is clearly identifiable unlike many of them, the business/building is rundown.Anna C.
Location was not very clean and maintained. Truck smelled of cigarettes.Rochelle L.
Le client n'a pas laissé de commentaire.Lydia J.
Le client n'a pas laissé de commentaire.Megan W.
Le client n'a pas laissé de commentaire.Russell A.
Le client n'a pas laissé de commentaire.GENE O.
Le client n'a pas laissé de commentaire.Bradley S.
Le client n'a pas laissé de commentaire.Jaeysen S.
The staff there is extremely friendly and very patient. They answered all my questions and helped me straighten out my order. To notch and professional.JOHN H.
Allot of credit at this location goes to the gentleman, who runs the operation.Jeffery M.
Le client n'a pas laissé de commentaire.Michael W.
I was sent to this location with the understanding that it was the closest. I passed other U-Haul places on the way and figured I drove 20 miles round trip further than necessary. At $.79 per mile plus fuel it cost extra and no one cared.KEVIN M.
Le client n'a pas laissé de commentaire.Sharon B.
Le client n'a pas laissé de commentaire.David S.
Staff was very helpful. The tires on the trailer all needed to be replaced immediately.Gerald S.
everything was great, easy transaction.Steve T.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Jesse F.