Pick up location and staff was great, cell service was poor. No local item wifi either. Which made self pick up almost impossible. Again, staff was great. Just poor cell coverage for the area.JENNIFER M.
Customer Reviews for Secure Storage LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Clinton, IN 47842
Services dans cet établissement :
- Lun.-sam.De 9 h am à 5 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Let them know what you need and they will do their best to help you get everything you need for the.james J.
Le client n'a pas laissé de commentaire.Tim F.
Excellent explanation of how the truck's transmission worked, and everything that I needed to do at the Drop Off location.John B.
Dropped the trailer on the day that I was scheduled to return it but the location had closed 20 minutes earlyJEFF H.
Service was great.jerry G.
It was a smooth transaction. Marty Shortridge was excellent to deal with. I highly recommend him and U-Haul.stacie W.
Le client n'a pas laissé de commentaire.Kaitie K.
The ramp that was with this uhaul wasn't the proper ramp and was only the 8 foot ramp instead of then15' ramp with this truck size . It was broken and very steep when trying to load items. Informed the uhaul rental office of this.elizabeth W.
Great service especially on the weekend! Thanks Martytrenton A.
Le client n'a pas laissé de commentaire.loreal C.
No suggestioin. Liked the service provided by Mr. Shortridge.george C.
Quick, simple and easy!Cash W.
Everything was great.Scott S.
Quit opening unnecessary U-Haul outlets in small towns when this location gives such excellent service!Anna M.
Very nice facility, Super Clean Trucks. Personnel amical.marty S.
Le client n'a pas laissé de commentaire.karen R.
Le client n'a pas laissé de commentaire.john V.
The whole experience went very well, I would recommend using Uhaul to my friends.Steve N.
Owner was helpful, friendly, great customer service, understanding, cooperative. GREATLINDA J.
I was overcharged for fees. I declined the insurance, as I always have, and since the location was closed on Sundays, I dropped the keys off in a drop box. All was fine until I got an email with my receipt, and noticed I was overcharged. UnacceptableWilliam R.
Great small town Dealer, with super clean trucks!grant S.
Le client n'a pas laissé de commentaire.SAM G.
Le client n'a pas laissé de commentaire.bob P.
Marty was the best. I had nothing but issues trying to rent a cargo van on the UHaul website. I had a reservation cancelled for no reason. I went directly to Ste Mar Hardwsre and was in and out in no time. Marty was very accommodating. If you can, go directly to the store and don't waste your time using the online reservation system. Ken Koren Rockville, INKenneth K.
Great service very fast and professionalWilliam J.
Le client n'a pas laissé de commentaire.kory Z.
Le client n'a pas laissé de commentaire.Adam N.
Le client n'a pas laissé de commentaire.martin S.
Le client n'a pas laissé de commentaire.BRENDA L.
Nothing the owner when way out of his way to help making thing easy.sherry J.
Le client n'a pas laissé de commentaire.Rodney M.
Marty was an outstanding Uhaul provider.christopher C.
Le client n'a pas laissé de commentaire.Angela S.
Le client n'a pas laissé de commentaire.duane H.
Nothing. This was the easiest rental I've ever had so far from U Haul. I would recommend this place everytime!!richard K.
Get place to rent a Uhaul. Customer service is top in the country. I will rent again thanks.brad S.
Marty took great care to make sure I got the right size for my move and that everything was simple and easy.fawn P.
I am very satisfied though not surprised since I have consistently received a very high quality of service from every Uhaul in any city I have done business with them.RobertoS R.
I really don't know what I you can do to make it better may more trucks to selectJAMES S.
Service was great.Douglas S.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Frank D.
Le client n'a pas laissé de commentaire.DONNIE T.
Great Dealer, Trucks are always in perfect condition, Employees are the best.MARTIN S.
Top notch service with a smile. Thanks!Chad K.
Person renting equipment was very amenablealbert K.
Service was great!Chad K.
Le client n'a pas laissé de commentaire.aaron C.
Le client n'a pas laissé de commentaire.James M.
Very fast polite service!barb T.
Marty is really knowledgeable on the equipment and set me up with the trailer that I needed. I will rent from there again!jason W.
Le client n'a pas laissé de commentaire.richard J.
Excellent customer service! I will recommend everyone to this location!!Patrick P.
Le client n'a pas laissé de commentaire.Jodi C.
Le client n'a pas laissé de commentaire.Dale F.
Le client n'a pas laissé de commentaire.Patrick P.
Le client n'a pas laissé de commentaire.Samantha Y.
Le client n'a pas laissé de commentaire.mark O.
Le client n'a pas laissé de commentaire.Brad S.
Le client n'a pas laissé de commentaire.Patrick D.
Le client n'a pas laissé de commentaire.KATHY S.
Make the experience at the Wabash location in Terre Haute as friendly and as easy as dealing with Ste-Mar Hardware! I'll gladly drive 20 miles out of the way to get great service! Will rent from Ste-Mar Hardware again!Andrew C.
Le client n'a pas laissé de commentaire.Jonathon A.
I had a furniture dolly reserved. When I arrived they had 1 in stock which was mine. While I was checking it out another man sat down and was going thru the whole reservation process. The staff told me they couldnt give me the dolly because this other guy already had it. Which was B.S. because I over heard them setting it up thru the system. Which I already had done previously.Daniel B.
Le client n'a pas laissé de commentaire.richard C.
Great service, great place.aaron C.
Le client n'a pas laissé de commentaire.Brandy G.
Great place to rent from!marty S.
Not much... I think you guys have it all covered...😉richard Y.
Nothing needs improved! Friendly shop, super clean trucks, huge parking lot, full explanation of everything about the truck. Great Place!marty S.
Le client n'a pas laissé de commentaire.Robert G.
all was goodrandy K.
Always good service. Would recommend Marty to anyone. Very satisfied. Used their service twice in one week. Keep doing what you are doing.sharon S.
Le client n'a pas laissé de commentaire.sharon S.
Do not send so many text messages and emails. People are trying to pack and get ready for their move and all the text messages and emails were very annoying.kim S.
Nothing! I have rented several Uhauls over the years and this one by far was the most convenient, efficient, and easiest transaction ever!!!!jan R.
This was THE cleanest U-Haul Truck I have ever rented! Very nice, comfortable rental store.marty S.
Le client n'a pas laissé de commentaire.lynne B.
Le client n'a pas laissé de commentaire.roz L.
Le client n'a pas laissé de commentaire.larry J.
Le client n'a pas laissé de commentaire.Cristopher J.
Le client n'a pas laissé de commentaire.Jeffrey R.
Le client n'a pas laissé de commentaire.mary S.
Le client n'a pas laissé de commentaire.eric S.
Can't think of anything. Marty went above and beyond helping us with the move. He made our move less stressful. I would recommend this location to anyone.DEBRA F.
Le client n'a pas laissé de commentaire.greg L.
Not open but talked on phone. Put key in drop box. The plastic tag the key was on got broke because I tripped and fell and landed on key tag. Sorrycandace W.
Can't think of anything else. No issues at all. Will be renting a truck again in the next few weeks from this same location.DEBRA F.
Le client n'a pas laissé de commentaire.David C.
Great customer service!Sara A.
Really nothing! Maybe a cup of hot coffee!JOESPH S.
U Haul needs to update their records to show the correct hours of operation fot this location. They open at 8:30 a.m.DALE B.
Le client n'a pas laissé de commentaire.JEFF S.
Le client n'a pas laissé de commentaire.Dennis B.
Le client n'a pas laissé de commentaire.Amanda S.
Not a thing, it was great.Brenda L.
Le client n'a pas laissé de commentaire.henry L.
Marty is a pleasurePerry D.
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