Le client n'a pas laissé de commentaire.
mike i
Customer Reviews for Secure Storage Olympia
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Robert at the front desk was very well-informed, responsive, and helpful. Very professional and was able to help solve my logon problems.
William CU-Haul pickup system was crashed, website and app were not working, U-Haul CSR dropped the line and never called back. Luckily, Robert at Secure Storage was in on his day off assisting a plumber and helped me. At drop off the app wasn't working, but i was able to use my browser to complete drop of through the website. Besides total failure of the self guided pickup, I was completely taken off guard that I was asked to provide documents I would have never thought to bring with me - lease agreement, passport!? Did I miss the notice that I'd need these to check myself in? Also, how many times are you going to ask me to buy your damn insurance? I counted four. Very satisfied with Secure Storage, totally vexxed by U-Haul.
Ben BDropping off went well. The on site manager did a great job. He was very helpful. Good location. Thanks
Jerry cThe whole process of picking up the truck and dropping off was a nightmare because of uhaul. They messed up on both pick up and drop off leaving us to have to travel hours out of our way, wasting our time, mileage and gas for our own vehicles.
Stacy B