On time, easy instructions.
William F.
Customer Reviews for Security Public Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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STUART M.The whole process was great. It started off poorly when the original truck was not available at the closest location. The phone rep came through with an alternate. George at Security was terrific. I forgot to leave the keys in the van and he nicely called me to let me know. Thanks George! I'll be back.
Lester G.Keep up the good work.
RUSSELL B.I didn't know this location was so close. I will definitely use them on my next rental.
GREGORY D.The person who handled my lease was highly professional and very accommodative.
GEORGE O.nothing just fine as is.
REX F.Very nice and helpful personnel.
SCOTT C.Great staff.
MIGUEL D.You can look at our records and see that we rent from you guys all the time and my only complaint is we never arrive to get a full tank of gas. In this instance when we showed up there was a quarter tank. Just not OK to have to stop at a gas station when you're getting ready to move and it happens time and time again. There should be a significant penalty for those that return them like that and/or you guys should get them filled up. Otherwise love you guys
JOSHUA M.Other than horrific gas Milage (less than 8 miles per gallon), everything was excellent
ROBERT E.Rented from uhaul many times. This time has to be the best experience ever. This location has become my forever rental location. Will recommend them to all my family and friends.
JUSTIN C.Very helpful people if the local office
MARK B.The trailer worked well. Service is as good. They had a unit when the original location had an extension of a reservation and they could not provide the trailer. The man called and found this trailer. All good.
JOSEPH G.They even took me a little early
CHRISTOPHER F.Friendly staff. lean equipment. Reasonable price for my needs. Wiill rent in the future.
MICHAEL P.I have rented equipment from uHaul several times over the past year. Every time I pick up a unit it is dirty. This time the unit was extremely filthy on the exterior, like something had been spilled on top and it ran down the sides of the trailer.
Tina C.Always an easy and convenient place to drop off
DIANA DOLAN L.Everything was perfect! Secure Public Storage is the BEST storage/3rd party uhaul center and I will insist to all my friends and family to use them for all their needs. Fantastic customer service, quick and easy to complete transactions, clean, organized and an enjoyable experience all around.
KATY A.George and Ash were amazing !!! Courteous, professional and very helpful - Turned a mixed up Online Reservation into an orderly, intelligent transaction - Thanks to both of them (especially Ash) we had a very positive moving experience :)
KENNETH S.Cooler office.
ROGELIO S.Wonderful service with a smile. Frances was great.
MICHAEL G.More customer service to reduce wait times
Ben T.Well, we reserved a cargo van closer to us, and 2 hrs before picking up, got a call pick up at another location, a bit further. You should change either renting by the hour, no mileage charged or charge mileage only. And ridiculous to get charged if you want to drop off at closer location..
TAMELA C.The location was fine but Uhaul is too undependable to ever use again. I made a reservation weeks ago only to have them cancel the reservation the day before and after i had scheduled movers. This is unacceptable and seems to occur more and me often. I will not use Uhaul again.
RICHARD M.There's nothing you guy's can do 😊 but to continued to be excellent
JOSE H.George provided outstanding customer service!
TRACEY B.Frances was super friendly and was very accommodating! I appreciate her great customer service and friendly nature!
ROBERT B.Great experience.
Scott S.Can't think of a thing
KRIS N.The gal at the counter was fabulous
Leslie K.Just clean the windows. Everything else was perfect.
ELAINE E.Excellent drop-off location! The parking lot was big enough for me to back the trailer into a spot and the employee had plenty of patience while I was doing it!
ROBERT S.Shoutout to Jonathan; he did a phenomenal job in assisting me and went above and beyond to make sure I was satisfied!
Jared H.This is the 4th time I had to use this location and there is always very sufficient and efficient staff here unlike the experience I had in Northern California, why is that?
William B.Young man a front desk was courteous and came out to hook up trailer, I was a very good experience and job well done by this representative of UHaul.
GEORGE A.location workers didn't check the equipment to make sure it was in good condition prior to pick up.
Vicente B.Ashley needed costumer relations training
ROY M.The app is a pain in the butt! Just have corporate work on their app and identification and live photos functions need alot of work. But the team at this location was great! The app sucks!
Jamie H.Keep on doing what you're doing
FLORIAN G.Nice experience overall. The windows were not clean, you may want to have the windshield and side mirrors cleaned prior to customer pick up.
ROBERT O.Ashley was great! She was so helpful and nice on the phone and in person. She make the whole process easy! Merci.
EDUARDO S.I drove 26 miles and only a few miles were under load. I filled up with 2,37 gallons -- I have the receipt. You charged me for another 2 gallons. So, what you're saying is that the truck gets 26/(2,37 + 2) = 5,95 miles per gallon? Really?
MATHEW L.Quick , easy and friendly staff! Highly recommend!
MICHELE V.Excellent service, great staff, great price. No surprises or extra charges.
Robert H.when i returned the uhaul, the girl at the front desk was very dismissive and seemed like she did not want to be at HER job
VINCENT A.Find a way that doesn't cost both you and the customer more money. But there has to be a way to get rid of the gas being filled to where the trucks gas was left at by previous costumer. I dont know the answer, just was thinking how old world it is when returning a vehicle back, everyone involved is exhausted. The last thing they need to do is worry bout gas. Feels outdated. But the location we went to was wonder and congratulations the good job there
WILLIAM C.Friendly and informative
Carl O.Windows were dirty, we had to put air as tire pressure was low on the front/driver tire, and although it served its purpose, it was a gas guzzler! We literally drove it one way for 320 miles, parked it for 4 days and drove it back & spent over 150 $on gas.
ARMANDO B.