Évaluations des clients Security Public Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Security Public Storage
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Carey J. le
The fellow that helped me when I went to pick up the truck was very positive and helpful. I reserved the truck through Cindy in the San Clemente U-haul. It was waiting for me when I arrived.
Linda M. le
Don’t change a thing. My experience was exceptional at both pick-up and drop-off. The customer service personnel were friendly and professional!
MONIKA R. le
Waited almost 3 hours for a truck after being sent to two other locations due to a double booking of the truck size I needed. Got truck at this location but we had to assist in unloading it because it was being used for storing blankets. Ordered an appliance dolly on original reservation but they had No dolly available. Had to wait for Area Mgr. to bring one. Area Mgr. was called in and was very rude. She felt that $50 compensation and a free dolly for my time wasted was more than enough compensation. We had come from Los Angeles and started our morning at 4am just to avoid the desert heat. We arrived in desert area at 8:15am. We did not leave U-haul with truck and dolly till almost 3 hours later. I HAD TO PAY 3 MOVERS FOR 3 HOURS OF WASTED TIME. THAT ALONE WAS WAY MORE THAN $50. NEEDLESS TO SAY WE STARTED OUR MOVE IN NOON TIME HEAT OF 98 DEGREES BECAUSE OF UHAUL'S NEGLIGENCE. I'D SAY THAT WAS EXTREMELY INCONVENIENT AND DESERVES MORE THAN $50 AND A FREE DOLLY. THIS WAS A HORRIBLE EXPERIENCE. HORRIBLE!! HORRIBLE!! HORRIBLE!!!
Mario R. le
They didn’t have my reservation when I got there and gave me a bigger 26 ft truck that had way too much space for me. Then the truck felt like it was going to break down when I would try to push on the gas. It was one of the worse experiences of my life. 12 hour drive in a truck that felt like it hasn’t been serviced in years! I will never rent from uhaul again!
Thomas A. le
Rented a Van to pick up some furniture we purchased locally. Super modern van was easy to drive and was a great overall value.
Juvenal A. le
Wipe down/ clean interior. A clean windscreen. A check sheet that the vehicle has been inspected example tire pressures. These go a long way to make you feel at ease..
danyell L. le
Great friendly staff.
VIGEN K. le
We have used Uhaul many times and we are never disappointed.
Christian A. le
Make sure the vehicle is actually clean. It was released to me in the condition the last patron had returned it in. Not acceptable when your paying and agreeing to rent a clean and well maintained vehicle.
Conrad D. le
Joey was fast and awesome
JIM Z. le
I covered my butt on this one....take photos of the dash to show mileage and fuel to avoid over charges. This location charged me for adding more fuel, extra day charge and going over the miles.
Ronald G. le
The experience was great. It was so easy. No drama at all. The vehicle was almost new. I would definitely recommend this facility to others.
Lewis S. le
the young lady at the counter who helped us was great. friendly, helpful, and professional.
Robert J. le
Just keep up the good work!
Michael S. le
Don’t treat the customer like they are a sucker for not having the contract reviewed by a lawyer. I left feeling like I’d been ripped off for an extra $45 on a technicality.
Fancy S. le
Convenient great service